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meijer.com
Ohio
2 reviews
7 helpful votes
Follow Shannon C.
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The recent changes make online shopping a horrible experience. Lost everything in my cart with no warning, many sale items do not reflect the sale price, get a 'forbidden' page when you click an item for more detail, mperks coupons cannot be added, the whole navigation function is painful to use because one must search numerous times for items to display, past order history has been erased, etc, etc, etc, the whole layout, just everything went to hell.

Date of experience: April 11, 2019
Michigan
1 review
2 helpful votes
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TERRIBLE, RUDE, RACIST
November 26, 2022

Jenison, Mi. I hate meijer now. They don't care about their employees or customers. Accused me of stealing when I had a bag, receipt and the cashier who said I paid. They embarrassed me. My wife works there. They wrote her up stating it wasn't becoming of a team member when they harassed us and she spoke up. They said it's their policy to treat everyone like a thief. They said they aren't racist because their store director is black. Just a bunch of weird shut. We didn't even get to the door before the lady B lined over to us. I got something for them for that though… LAWYER!

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Date of experience: November 26, 2022
Texas
1 review
8 helpful votes
Follow Rita H.
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I have been ripped off. Made a return and the money never went back on my card. Spoke to the store director at the Geiger location and spoke to Carly who basically told me that I will never see my money again and I should be ok with this. Many hours spent calling and visiting store and nothing. $30 out of the window for an item I don't even have. I will never step foot in a Meijer store again.

Date of experience: June 10, 2022
Ohio
4 reviews
9 helpful votes
Follow Merrill R.
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I shop at the Oregon Meijers and it's progressively been going down hill even after the recent remodeling. The fruit is regularly spoiled or on the brink of spoiling. They're always out of stock, even when they place items on sale in their ads. They've also raised their prices dramatically since the remodeling. I'll go there now to pick up something small if I'm in a hurry because I live so close but I won't do the majority of my shopping there. I refuse to be price gouged to pay for the store's remodeling.

Date of experience: July 28, 2021
Illinois
5 reviews
12 helpful votes
Follow A H.
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I took a chance at ordering groceries online from my local Meijer. I found out that was one giant mistake. The delivery person was over 90 minutes late. They use a delivery service called "Shipt". The delivery person lied about working on my order. Customer service is non existent! It caused me a great big headache and I lost many hours, that I will never get back. They didn't even let me know which items were unavailable. There are other stores that are more dependable, such as Whole foods that has great customer service. I will definitely take my business elsewhere!

Date of experience: July 17, 2020
Ohio
1 review
7 helpful votes
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Pricing Scam Beware!
September 21, 2021

Meijer puts the incorrect product on shelves with sale prices. Always check that barcodes match product with sale ticket and verify at register. Customer Service people Will Not honor sale prices even though it is their mistake. Image below shows Purina cat food stocked on incorrect shelf of Meijer cat food, which is on sale for 8.79. You will be charged 16.99 because this food belongs on shelf above.

Date of experience: September 21, 2021
Michigan
1 review
0 helpful votes
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One stop shopping.
June 9, 2021

One stop shopping is no longer the case. Recently shopped for hardware for my lamp. Couldn't find it where lamps were or hardware or in the light bulb aisle. Two random employees had no further information re my search and directed me to another store. Customer service throughout the store basically non-existent. So disappointed. I left and bought nothing.

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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Lack of product
January 27, 2023

I come into Meijer only to once again find a limited selection of cottage cheese and frozen vegetables. Then I go through a cashier maned isle to have the bags at the end of the cashier stand pointed out. I'm trying to bag my own groceries, enter my M perks when the rude person behind me pushes my cart out of their way and knocked my wallet purse and credit card off on to the floor. I think I will be shopping at Aldi a lot more. Meijer, premium prices for subpar service.

Date of experience: January 27, 2023
Virginia
1 review
3 helpful votes
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Negligent employees
October 23, 2022

Be very wary of the employees here. They don't care at all. They didn't give my ID back after making a return. I realized it the next day, but took me about a week to get back in to get it and they lost it. And then claimed they never used it for the return. Keep an eye on them because they are negligent.

Date of experience: October 23, 2022
Kentucky
1 review
2 helpful votes
Follow Tisha W.
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The store is always clean and over priced. I use to buy pop on sale at the Richmond KY location. Everytime at cash register they treat you like you're going to steal a 24 pack of pop. If I was going to steal a 24 pack of pop I would not be going through the cash register. Angel at the Richmond location was very rude was pushing someone in my party out of her way that was helping unload the buggy so she could scan the pop. First of all where's personal space second of all give me a moment and let me get my stuff on the conveyor belt. And what happened to a greeting there was no greeting. There was no thank you have a great day. I had to address her and tell her thank you and have a great day very very rude and disrespectful.

Date of experience: June 1, 2021
New York
2 reviews
3 helpful votes
Follow J B.
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Meijer.com has a button in home page that says to sign up for a meijer.com account and get 1/2 off standard shipping. So you go through all the steps and then get the email with promo code, only to find out that you need to spend $75 or more. So I called them and the sales rep. Told me to go through with order, call back with order # and they will submit as a customer claim. Called back, and they refused to help. All I want is for them to not mislead people, and second sales rep. Refused to see problem with not saying upfront that there is a minimum purchase amount and that she could not help me because I did not have the name of first sales rep.

Date of experience: June 1, 2011
Illinois
1 review
3 helpful votes
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Roblox card
January 1, 2023

I bought a roblox card for my grand daughter for Christmas put the card number in and it said invalid. I bought the card from them which was 25 and I have my receipt and the said contact roblox but I bought it from them. I really don't shop here the only reason I shopped there is because my job gave me a gift card.

Date of experience: January 1, 2023
Indiana
1 review
4 helpful votes
Follow Sharon G.
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My daughter and I just went to Meijer and we checked out using u scan. The clerks hovered over us the whole time but ok. As we were leaving we were stopped and the lady checked our receipt with every bag. I was so upset. I just watched her as she counted everything I had. It was humiliating.

Date of experience: October 29, 2021
Michigan
2 reviews
5 helpful votes
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I go to the school next to meijer in muskegon michigan. I buy the deli products daily for lunch and all associates in meijer understand that you have to pay for it at the counter. Yet I am stopped and searched after trying to walk out with the food I paid for. Completely disgusting you are wasting the time of your customers and treating them like prisoners. I will never be shopping there again.

Date of experience: August 30, 2022
Ohio
3 reviews
9 helpful votes
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Meijer`s loss
December 10, 2021

The company Meijer uses to secure those who write checks denied my check today. When I called to inquire why, I was assisted by someone who could not speak clear English. So I left the cart($320 worth) and went to Kroger and had no problem processing my check. I called Meijer customer service and got transferred to telecheck services. It seems the amount I wanted to spend was above what they determined I could spend and they changed it. Now the embarrassing position I was put in, holding up the line while I tried to call to find out the issue for 30 minutes came to an end when I left the full cart and went to Kroger,

Date of experience: December 10, 2021
Michigan
40 reviews
161 helpful votes
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Going downhill
February 17, 2022

They're no longer the main artery. Their website is garbage. They did away with systems (tech) so their app is useless, outside of making a simple shopping list. Items regularly show as out of stock or in-stock when they aren't. The poor workers get the earful when you can't find anything including a sale item. No option to leave a product review online. Digital coupons and mperks don't work or are down half the time. Place has gone downhill in a handbag.

Date of experience: February 17, 2022
Kentucky
1 review
0 helpful votes
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Great folks
December 4, 2021

Kroger guy for decades and after several incorrect orders I decided to give Meijer's in Okolona Ky a try. Using them now for well over 3 years and when they started curbside pickup I did too. Great to order online and pickup later. Now the app is updated and I can accept or deny subs. See exactly what I'm getting and no surprises. Now the part of review that's important. The folks that do the shopping and bring items to car are the reason to shop there. The folks are great. Personable. We laugh. Joke. I even get jokes in on my order remarks. If around Okolona the Meijer on Preston hwy. It's the spot

Roger

Date of experience: December 4, 2021
Kentucky
1 review
3 helpful votes
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Bad for business
November 21, 2022

I worked at Meijers for 8 years and I seen and have let things go. I took everything there it is what it is. Store 137 is a joke. Amy Griffin the manager is a joke. They treat their good workers like $#*! and the lazy people like they are something special. They don't care about you or your problems. The store manager is a two face,she only cares about herself and getting paid. Rude to the customers and employees. Her boss comes around she is nice as can be. Bottom line, management is horrible there. They have their favorites to move up in the company. I think it's a horrible place to work and don't recommend working at least this Meijers.

Date of experience: November 21, 2022
Ohio
1 review
0 helpful votes
Follow Kathy S.
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I am tired of having to constantly police your charges and if my M Perk coupons come off my overall charges. I had a coupon if I purchased $4.00 or more in salads any brand. I purchased a Taylor Farms Green Goddess bagged salad retail $3.99 and also Dole Cesar Salad retail $2.49. When I brought it up at the checkout the cashier stated she could not do anything about it and I would need to go to Customer Service. When I showed the Customer Service clerk my receipt along with my MPerks on my phone she states well look it is not pre-made salads but just chopped lettuce. I showed her the other 57 options and both Dole and Taylor Farms were listed. Really what does "ANY BRAND" mean exactly. She said she would refund but MPerks was not administered by the store but serviced by a third party. I stated Meijer promotes MPerks as their program they certainly should be responsible to make sure it works properly within their system. So I then ask her if she wanted my Meijer Credit Card to take it off my charge and she said no, ok I said that will be cash right? Her response was No we can only put it on a Meijer Gift Card. I am so over this company! Prices never scan correctly and the fact she could not credit it back to my MEIJER CREDIT CARD is not acceptable. Thanks Meijer for making my shopping experience so disappointing once again.

Date of experience: June 6, 2024
Kentucky
1 review
2 helpful votes
Follow Maureen O.
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Due recent back surgery, I ordered Pickup on *******. The weekly flyer sale prices were applied when I ordered, but they were added back on the final bill. There's no customer service phone number on their survey email. I googled & called and I'd to provide a "road map" for the rep to locate the sales items. She said they cannot refund the overcharges, They can only give me a coupon good for 3 weeks. I did not hesitate to pay my bill, but they did not want to refund overcharges and I guess, hoping that I won't be able to shop within 3 weeks. The amount does not seem much, but it they can do that with thousands of customers, it's quite lucrative. I asked to speak with a manager and the phone somehow got disconnected. So far, there's been no Meijer's call back. They have my phone number as my phone number as one of the authentication process.

Date of experience: August 7, 2021

Overview

Meijer has a rating of 1.5 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meijer most frequently mention customer service, credit card and sale price. Meijer ranks 8th among Pharmacy sites.

service
56
value
52
shipping
17
returns
34
quality
43
+10