GoodPx has a consumer rating of 3.32 stars from 482 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with GoodPx most frequently mention wal mart, day supply and walmart pharmacy. GoodPx ranks 12th among Coupons sites.
This company responds to reviews on average within 6 days
As a pharmacy Technician I can tell you this is a nightmare! I understand people want to save money and that is fine! But then we get the customers that are just doing it to save a nickel! It is time consuming and it takes away from us being able to fill a childs antibiotic that someone is waiting on! Also prices are not always what the app says and they yell at us! Hoping our pharmacy will eventually exclude good rx for good!
See positive reviewsI attempted to use a GoodRX coupon at Winn Dixie who accepted the coupon for other medications but refused one for an inhaler. Supposedly they are under contractual obligation to accept them but since you can't get anyone to speak to you from GoodRX to address it while you're at the pharmacy you're just out of luck. If there's no way to enforce this obligation - what is the point of having the contract? Ridiculous.
See critical reviewsTip for consumers:
Do not trust them. They will sell your information that the pharmacies have in file for you!!!!!
Products used:
None I wouldn’t trust this company with my worst enemies script!!
If you have any questions, we're here to help - please email help@goodrx.com and we'll get back quickly. Pharmacists have the discretion to honor or refuse controlled substance coupons, but most of them (like 99%) will take them, which is why we list them (and indicate that they may not be accepted). Hope that helps.
Hi there - can we help you? Head to our help section for information on how we do business.
Every pharmacy we list accepts our prescriptions. If you're having issues, please email us at info@goodrx.com so we can help.
Walmart is contractually obligated to accept GoodRx coupons. Please email us at info@goodrx.com if you are having issues. Apologies.
Hi guys - both answers above are incorrect. GoodRx does not pay pharmacies; pharmacies simply agree to accept a negotiated discount. Publix DOES that GoodRx coupons; some pharmacists are simply mis-informed and we've spoken to Publix management to resolve.
It always makes us cry just a little bit when people don't go to https://support.goodrx.com/hc/en-us - where we offer world-class awesome support. We can answer this question over there...
Sorry - were gonna need more info to help here. Please email help@goodrx.com.
***If you have a question for GoodRx or an issue you'd like help with, PLEASE DO NOT POST IT HERE PLEASE. This website has no relationship with GoodRx and we do not regularly monitor it. Also, we find that customers who post questions and reviews here never respond when we reach out.***
***We have amazing customer care service professionals waiting to help - just email help@goodrx.com and we'll get back quickly. Our goal is to help all Americans afford their prescriptions, and we want you to have a good experience.***