GoodRx

Same as low ratings users describe... Filled prescriptions at Kroger on several occasions using GoodRx coupons. Most of the time price was as quoted, then suddenly the price was doubled. Just yesterday, this happened again. $20 last month, $40 this month. Krogers response? "Prices vary". SOS. That wonderful American creed: Get yours no matter what, and stick to whoever you can. Greed, greed, greed. Thanks to Kroger, GoodRx, thieving insurance companies, and pharmaceutical companys most of all, I get to suffer sudden withdrawals from an antidepressant now, which as I've read are quite severe. So glad all these folks really give a #!@$& about our health.

I've been using GoodRx coupons for my old dogs' pet medications at my local Kroger pharmacy for about a year, now with no problems. The other day, however, the pharmacist refused to honor the coupon price. The cashier (tech?) informed me it was the pharmacist's prerogative to honor it, or not.

The GoodRx website states that pharmacies are contractually obligated to honor the discounted price. - turns out, this is not the case. I called the number on the coupon and talked to a representative from a company called Catamaran - which also, evidently, handles GoodRx issues. He said that if the medication is a controlled substance, the pharmacist is not required to honor the coupon price. GoodRx should put this information on their website and not include pharmacies that refuse to honor the discount for these medications.

I will be taking by business to a different pharmacy, in the future.

I'm forever getting the run-around from Insurance requiring Prior-Authorization, which takes a week for the doctor's office to submit. Yada, yada! Finding GoodRX was a godsend! I don't even mess with the Insurance. I present the 'GoodRX' discount coupon once & get that price on subsequent Refills.
Those who are saying "never again" are blaming 'GoodRX' when their pharmacist is really to blame! They act like they're being persecuted! Just go to another pharmacy! Or FOLLOW the recommendations of 'GoodRX' & contact them for dispute resolution.
*... and get off your high horse! Ha!

So I was skeptical as hugely discounted but we are in between insurance after moving states and I'm disabled on a fixed income. My daughter has special needs and needs her meds so no choice but to try. I went to Walmart and showed them the discount info on my phone. She entered the info and voila the price was as quoted on Goodrx. I left with 600.00 in scripts for 39.00. Yes 39.00! It actually cost less then my old insurance co pays of 25.00 each for tier 3 drugs. I highly recommend Goodrx and don't know why some pharmacies are telling people it's a scam other than it's an assumption as it doesn't appear from the reviews they're evrn entering the discount info. If you experience this maybe try another pharmacy or good ole Walmart. I don't usually do reviews but this was just amazing!

The problem with GoodRx is that they are known as an aggregator. They use several sources to find discounts and don't actually negotiate pharmacy contracts themselves. That said, it should be a good business model like Priceline and other online shopping services. However, GoodRx uses National Drug Codes of massive quantity purchases typically found in large mail order warehouses so their coupon price is often less than the pharmacy's cost for the drug. That is why several people and pharmacies complain that their coupons are invalid.

My most recent Rx cost $37.00 instead of the usual GoodRx discount price of $6.94. When I went to pick up the prescription they told me that they were no longer honoring GoodRx or another similar discount company. Bottom line was "do you want it or not?" Nice surprise! Have to begin looking for another supplier who will be ok with GoodRx. Problem is, now that all prescriptions are electronic, the doctor needs to know in advance where to send it and if the vendor will cooperate.

I have been using goodrx for a few prescriptions since last year & it has always worked out well for me (@ Kroger & rite aid). It cuts my gabapentin price in half! So today I was wondering if there's a chance they might be able to save me a few $'s on suboxone (it's expensive). I checked all the prices & they are all way higher than what I actually pay. I pay 324@ rite aid & the rite aid coupon says 406, however I just read a review in which a goodrx user said he paid just 126 for a months supply of the same medication. I'm wondering if my always helpful pharmacist can help me figure it out.

Took $14.60 GoodRx coupon and prescription to CVS for 90 count phenobarbital 64.8mg tablets. After two refills at that price the next one came up $17.27. Complaining did no good. One more at $17.27. When I specifically asked if my next or future refill(s) would be $17.27 I was told yes. Went to pick up critically-needed meds and the price was $33.99. Pharmacist told me that they looked it up on GoodRx.com and it was $33.99. Less than an hour later GoodRx site said $21.26. Complaining is futile. I am going to report fraudulent consumer practice to Ohio Attorney General.

I tried 3 times to use a good RX coupon at Rite Aid because my Primary physician told me that the medication tat I need, which my insurance won't pay for, would be only $36.68 with the coupon instead of $300. But the Rite Aid pharmacist said he 'ran' the coupon several times and each time GoodRx would not honor it. He got a new one but it still would not give me the discount that it claimed it would give me. He said this is not unusual, it happens all the time and he hates disappointing their customers but you can't trust in Good RX coupons to work. I cannot give 'proof of purchase' for this review because i could not afford to purchase the medication

This happened in two states now. In my prior state, it was cheaper to pay cash with the pharmacy's regular discount. I didn't use the card.

I got a couple of prices and called the pharmacy w/the lowest price here. The said they're having problems with the company's quoted price and invariably had to call and call them again. The costs quoted were bogus. Consumers were screwed - nothing new and this confirms what I saw but didn't understand. In this new state, I only called one pharmacy that's local for two quotes and I'll pay about $3 more for one and $7 more for the other. I'll stop enriching the pharmaceutical companies for one script and will just not bother filling it anymore.

A doctor asks me a stupid question even though I did provide an answer in my initial questionnaire and because of that they were taking forever to get back to me when I needed help right away! This is a fraud where they take advantage of your money and time, because you have to pay upfront, when you desperately need help. It is a message system, not a real time chat so you have to wait until a doctor responses to you. It is a total disaster. Do not use them and waste your money.

I am not yet done with my interaction, but I do not expect that this review would go above two stars, even if I waited. When I log in, their page is oblique, and difficult to use (yes, I am a troglodyte, but I get through most sites much better than theirs). The pharmacy just called to say that they had not received the prescription, though GoodRx said it had been successfully sent. The woman at the main phone number can do nothing, and when I call the second phone number she gives me, they hang up when I go through the steps they require. I am about to make a last effort, or call back for my money back.

I have tried using GoodRx numerous times and have experienced ZERO savings. In fact, I just had a new med prescribed and when I went to print a coupon on GoodRx, it said "$886" with coupon. That is $64 more than the pharmacy wants to charge me without the coupon. This has been my experience virtually every time I ever thought to get a coupon. Believe it or not, you get better discounts with coupons straight from the pharmaceutical company that manufactures the drugs. Depending on your insurance, the manufacturers coupons often leave you with a $0 copay for the specific drug. (not always)