GoodRx

Love GoodRX so glad my friend told me about it. It has saved me hundreds of dollars on my medications. We do not have drug insurance other then Plan D which covers hardly anything. Had a issue because Walmart was going to charge me more then my GoodRx said. Called good RX and Raymond called the pharmacy, He got it down 27.00 more and told me he was contacting head office regarding this. Still saved over 200.00 on the script. When you call Good RX someone helps you immediately, no pushing tons of buttons to get help.

At first goodrx was helpful In finding decent prices.
It allowed me to make an educated decision as to which would be the best pharmacy for a particular med. Lately it seems the price is always higher than the coupon even though the PIN number matches. Upon contacting customer service... after getting through that awful automated system... I was told the price is always an estimate and may be off. I guess the best thing to do is call around (fun! More automation!) to make sure prices match.

My husband and I save 30% on our prescriptions every month. Publix was charging $183. After seeing the TV ads I thought I would see if this was real. I downloaded the app and checked the prices of our meds. I found that by switching to Kroger and using the app we could save $56.90. That's real money to us. Now our new pharmacist at Kroger automatically checks between our insurance and GoodRx and uses which ever is lower. Thank you Kroger and Good RX. Our insurance company and our former lazy pharmacist should be ashamed of their price gouging practices. It's real folks.

I first used GoodRX just over a year ago and was surprised at the savings even when compared to my insurance, it made sense to pay out of pocket and use GoodRx. Then I tried to use it again for a different script and the experience was totally different. I went to three pharmacies and none would honor the GoodRx price. Now that I'm about to refill the first prescription, the price has nearly quadrupled and is now significantly higher than I can get through my insurance. I guess as many have stated this is hit or miss, but don't be surprised if you are in for a poor and embarrassing experience at the counter.

Often times the prescription price isn't anywhere near the coupon price and the company doesn't seem to care considering it would be an easy app edit to add a "send feedback" so they could make an attempt to correct the price difference. It says to have the pharmacy call if it doesn't work but they they don't. It's a real hassle to switch your schedule 1 (narcotic) prescription when goodrx or the pharmacy are wrong. If they had a "feedback" option this review would be going there but GoodRx isn't great at automated customer service.

I wished it did work, lol. Printed off the discount drug coupon. Went to Walgreens and ordered prescription and gave discount drug coupon to when ordering. Went back next day and the price was the same as it was prior ($230 vs $91 Goodrx). Emailed Goodrx and they sent back 3 or 4 emails from different people that said the same thing. Basically that each pharmacy can choose to honor coupon or not. Guess what, none do. I tried Walgreens and then went to Kroger,,, nada, zip, zero, nope. I ask Goodrx to call Walgreens. Gave them all the details they asked for. Nope, no call. Just crickets. It really is too good to be true.

I made an appointment with GoodRx care and had an appointment with Ashley Calta. Ashley is the worst kind of nurse, where she completely ignored the information I provided and maliciously ended the meeting in blatant violation of NV law. She actively committed wire fraud and medical malpractice during the call and refused to prescribe the medication I needed as part of a routine refill after moving states. She acted with direct malice in making an inaccurate diagnosis to prevent me from receiving my medication. Ms. Calta is a horrible nurse and a horrible person. I would certainly not advise using GoodRx Care.

Up until a few weeks ago I'd had very good luck with GoodRx. It had helped me find the best nearby price several times, but in the past 2 weeks, I've made 4 separate trips and took 2 different scripts to 3 different places, (inconvenient places!) that GoodRx showed would have the best price, but none would honor the GoodRx coupons. I've contacted Customer Service twice, once by phone and once by email. They gave me incorrect info by phone, and the emailed reply was not helpful either.