Diane S.

On Dec 17, I ordered a Christmas arrangement using Blossom's very sluggish website, and likely because the website didn't provide feedback as I repeatedly tried to submit the order, there was a duplicate order. Blossom caught the error and refunded it. That's the only good thing I can say about them. The arrangement was a gift, so I repeatedly checked on delivery. Once it got to the 21st, "they" were unable to confirm delivery, so on the 22nd I canceled the delivery and asked for a refund. "They" confirmed it had not been delivered and initiated a refund. On the 30th, 5th, and again today (the 10th), I asked about the refund, and each time "they" said it would be expedited. But I could tell "they" was AI, so I found the email for a live Blossom representative and learned the arrangement was delivered on the 21st! In addition to that gem, I got an apology for the confusion and inconvenience and was asked to disregard the messages from "the Virtual Assistant"... all 11 of them, apparently! Terrible business!

Beware! The contract says $299.95 for the inspection, setting live traps, and monitoring the traps for 2 weeks. That sounds fair enough, but in our case the inspector didn't find where the critters were entering, so he had no place to set the traps, and no traps to monitor. $299.95 for a half hour inspection is absurd! I suppose we should have foreseen this possibility when we signed the contract, but what we'd been hearing was not just a little mouse-size critter, so it never crossed our minds that an inspector wouldn't find its entrance.

JustAnswer has a big $1 button that appeared to be their charge to verify your credit card, but then, without your approval, they made additional charges. Very deceitful!...and no refund after complaining to Customer Service. Beware!

Searching could be improved. 20-30 delivery is disappointing.

Up until a few weeks ago I'd had very good luck with GoodRx. It had helped me find the best nearby price several times, but in the past 2 weeks, I've made 4 separate trips and took 2 different scripts to 3 different places, (inconvenient places!) that GoodRx showed would have the best price, but none would honor the GoodRx coupons. I've contacted Customer Service twice, once by phone and once by email. They gave me incorrect info by phone, and the emailed reply was not helpful either.

Stay away! The referral link is a hoax and customer service is horrible.