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meijer.com
Illinois
1 review
1 helpful vote
Follow Amy L.
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I work get food stamps and now Meijer Knapp Street Meijer Grand Rapids Michigan has put a cap on the amount of FS you can use for food SERIOUSLY! I do Delivery is that the case WHY? It says a ton about your customers service which is NOTHING!

Date of experience: December 17, 2023
Indiana
1 review
0 helpful votes
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Since the registers shut down automatically at 12 midnight, I was unable to check out, being a few minutes after, even though I was in the store before that. They would not open a regular register to check me out. I don't know if they could, but it should be possible or they should keep register open until customers all get checked. I'm not going back any time soon. I have bought lots of groceries there for a long time. I'll get another store now. The supervisor felt the need to keep reminding me that they had made numerous announcements. This was not polite.

Date of experience: August 2, 2023
Ohio
1 review
0 helpful votes
Follow Michelle W.
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No more pickup
September 12, 2022

Won't be doing grocery pick up at Meijer again. Unable to use paper coupons that Meijer sent me. I ordered eggs and was told they didn't have the eggs i ordered yet they didn't offer a substitute. Ive not been able to find an actual receipt online or wasnt sent one by email or text. Very frustrating!

Date of experience: September 12, 2022
Michigan
1 review
0 helpful votes
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The deli station at the Rochester Hills Meijer.
On a busy Saturday afternoon they only had two workers.
With eight people in line the ladies working behind the counter took the grand old time.
I waited 20 minutes maybe 15 minutes for ham and salami to be sliced.
Management should go check out the Kroger's in Rochester Hills to see how their deli station works.

Date of experience: December 17, 2016
Illinois
1 review
0 helpful votes
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I haven't had such an amazing time shopping at a store in my entire life. We decided to get a new flat screen and a tv stand for it and we wheeled it up front to the check out. A very polite man by the name of Thomas came and helped us along! He didn't just help wheel it out he stayed with us to make sure we got it in the vehicle and helped! 10/10 amazing service and great dude all around. If yer ever in lancaster ohio at meijers and see Thomas make sure to give this man a good pat on the back.

Date of experience: April 17, 2021
Indiana
1 review
0 helpful votes
Follow Bruce C.
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It use to be a nice store now it turned into being like the Walmart a cross the street it's ran down really poor customer service just a bunch of rude people the shelves are never stocked will not go back

Date of experience: December 28, 2022
Ohio
1 review
3 helpful votes
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Rotten fruit
June 16, 2023

I reluctantly tried ordering a small amount of groceries online, to pick up. I am sick and didn't want to go into the store. Horrible mistake.
I like to pick out my own fruits and vegetables but I figured I am pretty safe with pears, oranges and bananas. The pears I received shouldn't even be for sale. Totally unacceptable. I was given rotten fruit! Oranges and bananas were not ripe but I can deal with that. I am surprised how many people order food this way.

Date of experience: June 16, 2023
Kentucky
1 review
0 helpful votes
Follow G B.
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When you walk in, the feeling of who cares comes on you. Arizona Honey green tea is never in, been out over two weeks. The potatoes you microwave in the bag is never in. Do they even care? Doesn't look like they care anymore. I noticed shoppers are way down. We will have to start going to Kroger to get what we want. Pharmacy takes forever to fill prescription.

Date of experience: September 17, 2019
Michigan
7 reviews
4 helpful votes
Follow Rebecca M.
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During the Covid-19 quarantine, we received no coupons. Yet, we have been regular customers. Last month, as the quarantine was lifting, we finally received coupons from Meijer. However, many of those items were completely out of stock. Why did you issue coupons for items you didn't have? What a waste of time and gas! If we were willing to shop half-empty shelves, we could save time and gas by shopping at Walmart. I'm serious. The customer behind us at the check out had an even worse experience. We ran into him at Sam's Club a little later. He was trying to buy hamburg at the same time we were. There was no sign limiting purchase quantities. He may have had four or five packs. Many seniors, like us, only receive money once a month. The cashier only allowed him two. I believe he ditched the entire order, and I don't blame him. I almost did as well. Abuse your customers, and we will take our purchases elsewhere. See you at Sam's Club.

Date of experience: July 4, 2020
Indiana
1 review
0 helpful votes
Follow Kate I.
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I shop at Meijer regularly. Products are decent for decent prices. But today I'd been working in the yard all day and didn't feel like going in to shop, so decided to order online and pickup. NOT POSSIBLE. I tried 3 times, every time it switched to Delivery and added 7.95 for the fee. I tried the ChatBot, which got into an irritating loop of telling me, "It's easy to switch between Pickup and Delivery!" I never was able to do it. Glad Kroger's was open!

Date of experience: May 29, 2023
Michigan
1 review
5 helpful votes
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Meijer.com processing issues
January 8, 2022

For the second time in 3 months, my order at meijer.com was cancelled due to processing issues. This happened to me in November. I have covid and can't go to store and this happens. Same thing in November. My kids had covid and I stayed home to keep from spreading it to everyone. I will not be renewing my membership. It's frustrating. I'll just go through shipt directly next time.

Date of experience: January 8, 2022
Michigan
1 review
0 helpful votes
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December 2022, Brighton MI Meijer Store
I used my credit card to pay, did you know your name comes up on the cashiers screen, I didn't until a creepy guy started texting my cell phone. He introduced himself as a cashier at Meijer, I did not respond so he started calling me. I called the Brighton store, asked for the manager, told him what was happening, he said "nothing I can do about it, it didn't happen in the store. More I could say about it instead I will just say beware of Meijer cashiers stealing your identity. I WILL NEVER SHOP at Meijer AGAIN!

Date of experience: August 21, 2023
Colorado
2 reviews
7 helpful votes
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A business should keep its political ideals separate from its business... I was upset when I was sent emails with gay alphabet community; this immoral community makes up less than 1% of the population and most Americans are don't support this behavior yet business like meijer want to push their agenda; why plaster ppls sexual involvements all over your emails and push their branding; this is sick

Date of experience: May 23, 2022
Michigan
1 review
1 helpful vote
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They suck
October 23, 2020

They're open till 12 but close the grocery aisles at 11 what is the point of being open I work 2 shift so I try to get shopping done but can't because everything is blocked and employees are just walking around

Date of experience: October 22, 2020
Minnesota
1 review
0 helpful votes
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Truck Driver JAY Call Me
February 27, 2023

Jay, the trucker in Lafayette Indiana, call me *******440. Ask for Mark. Meijer in Lafayette booted me too. $1000.00 to let me leave their property. I bought groceries there. The three thugs who booted my truck claim to be out of Sheridan, Wyoming. They are running an extortion campaign. They are pocketing thousands of dollars a night when Meijer and WalMart are closed.

Date of experience: February 27, 2023
Illinois
1 review
3 helpful votes
Follow Cindy B.
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We shop (for now) at the Cadillac Meijer.they removed the bag carousels and now you have to bag own groceries...better start lowering prices if we have to do everything ourselves. We will start shopping at local grocery store vs. MEIJER...also self checkouts take someone's job away and the sales never ring properly overcharging...
Regarding bag carousel removal, I feel bad for seniors and those who have large grocery orders..

Date of experience: December 11, 2022
Michigan
1 review
1 helpful vote
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Meijer in Lincoln Park used to be a convenience store I used to love shopping there now that they changed it all around and made a terrible mess of it I consider it an inconvenience store stuff is spread all over the place you can't get nothing without having to walk to one side of the store to the other please people go back to the old way whoever made this new way is a complete idiot P.S. I apologize for the word. Idiot But for what I was really thinking that's the best I can come up with at the moment to get my point across

Date of experience: June 7, 2022
Illinois
1 review
0 helpful votes
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True goodness canned chicken dog food is labeled chicken, water, other vitamins and minerals, when i opened the can it was filled with rice and did not look or smell like chicken. This could be harmful if your pet was unable to eat grain, i exchanged for a different lot # and ingredients were correct, it has happened several time to me, someone is mislabeling cans wrong, cannot find any phone number to call and keep getting referred to store manager and nothing changes, BUYER BEWARE

Date of experience: November 12, 2023
Michigan
1 review
0 helpful votes
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Meijer associate
August 26, 2020

What a positive, helpful and caring young lady that you have working in the bakery department. Her name is Trudy, she is a cake decorator, who turns out wonderful and quality product. She should be recognized for her commitment to her customers and professionalism.
Three cheers for this associate. This is at the Meijer store, 23.

Date of experience: August 26, 2020
Ohio
2 reviews
7 helpful votes
Follow Shannon C.
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The recent changes make online shopping a horrible experience. Lost everything in my cart with no warning, many sale items do not reflect the sale price, get a 'forbidden' page when you click an item for more detail, mperks coupons cannot be added, the whole navigation function is painful to use because one must search numerous times for items to display, past order history has been erased, etc, etc, etc, the whole layout, just everything went to hell.

Date of experience: April 11, 2019

Overview

Meijer has a rating of 1.5 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meijer most frequently mention customer service, credit card and sale price. Meijer ranks 8th among Pharmacy sites.

service
56
value
52
shipping
17
returns
34
quality
43
+10