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meijer.com
Ohio
1 review
1 helpful vote
Follow Cheryl K.
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Better selection, but a few kinks
June 18, 2021

I go to Meijer on Coolidge in Royal Oak. I love Meijer's bigger selection although after their remodel it has been significantly reduced. It is usually the best place for one stop shopping. Usually their pricing is better than other grocers as well. I have purchased Meijer milk and recently over the last year or two it goes sour before the sell by date. This has happened 9 times out of the ten I buy it. I don't want to have to go to another grocer for reasonably priced milk and I don't want to waste my time in their long return lines. I don't like how they have special needs female employees collecting loads of heavy carts either. They are not built for that and could suffer injury. I feel they are taking advantage of challenged people and it reflects horribly on Meijer. I hate how I can't use their own app in the store for some reason, nor can I use my phone to check banking etc. Their website is not robust like Walmart, Target or Pennies. They absolutely have the best sales, but often there is no product available.

Date of experience: June 18, 2021
Wisconsin
1 review
6 helpful votes
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I tried the grocery pickup. I went and they said that I didn't have an order. I went home and tried it again. I wasted my gas and time AGAIN for them to tell me a second time that they had no order. However, I was charged a small fee BOTH TIMES! I have NEVER had this problem with Walmart. When I call, I'm on hold FOREVER! I will never use their curbside again. What use is a coupon when you don't get your groceries?

Date of experience: November 18, 2020
Michigan
1 review
0 helpful votes
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Sunday shopping
November 6, 2022

Orders items that were on sale this week on Sunday am low and behold they were out of almos everything facial tissue, turkeys, crackers and a few others. Turkey was substituted. With chirttlin I have no idea what it is turkeys were. 55 lb about 7.50 chrlirlttings were 50.00 bucks not happy this is the commerce thp store might have to drive additional 8 miles to the widow store not happy

Date of experience: November 6, 2022
Illinois
1 review
1 helpful vote
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Horrible service
August 19, 2023

I have had nothing but problems with their online ordering. Today was the last straw. I placed an order at noon today and after it was shopped t was canceled due to technical error. I spent over an hour with customer service saying it was shipt's fault and there as nothing they could due I would have to replace the order. After replacing the order it would only give me a 9pm delivery time of course it never happened. Now the best part the stores service desk closes at 8pm and the man customer service closes at 9pm. Shipt is still open but they tell me it will I will have to wait 710 days for the refund as the order was returned to the store. So there are now 4 charges for 4.95 and my grocery bill of 123.02 and I have to buy groceries. This is not the 1st time but the 4th this is the first return. If I could give a 9 I would

Date of experience: August 19, 2023
Michigan
1 review
1 helpful vote
Follow S. T.
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Returns - Customer Service is only open until 8pm for returns but the store is open until midnight for the convenience of their customers. There aren't many Meijer stores. I drove 45 min out of my way to make a return this evening after verifying that the store was open until midnight.

Customer service without the customer in mind.

Date of experience: April 20, 2023
Indiana
2 reviews
1 helpful vote
Follow Darin G.
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Got a gift card for Father's day 100 dollars used half in store tried to get gas at 7am they couldn't read card happens all the time need to go to customer service at store. Went to customer service it's 7.30am now customer service does not open until 800 am how can a store be open and operational without customer service what if they overcharge me at register have to wait until 800

Date of experience: June 29, 2023
Ohio
1 review
4 helpful votes
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Meijer delivery
July 21, 2021

Wa supposed tp get a delivery same day well it got rescheduled for the next morning and then didnt recieve it untill 630 pm! Almost half of food was ruined by sitting in the sun and they would not give me a refund needless to say i will never use there delivery service again! And i was a pretty frequent shopper i would reccomend not using there delivery service if something goes wong they will not try to accomidate you in any way just rude customer service

Date of experience: July 21, 2021
Kentucky
1 review
0 helpful votes
Follow Nonwhite trash N.
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Full of rednecks like Kroger. You want us to buy all your brand $#*!. It's crap both meijers and Kroger nothing but white trash $#*! and white trash people customer and workers Kroger and meijers you probably get stabbed y a worker. Plus bothhave covid all in it. Obese white trash. You so concerned this is an honest review $#*!s. Yesitsbrutallyhonest

Date of experience: October 4, 2021
Indiana
1 review
0 helpful votes
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Always Missing Something
September 12, 2022

Every single time I do an order pick up they forget something. I continue to do it because I don't have any other choice but it cost sme money without the promised product every single time. This last time and they added being able to fix you order as long as they didn't start shopping but I was on hold and searching through the app and searching through Google for so long that I lost the window where I could update my order before they grocery shopping even though I started looking two hours before my earliest pickup time. The only time I use this as an option is when I have no other option, like when I have COVID or my kids have RSV. But I always regret it! I would like to add I think it's definitely an issue with my corporation itself and not the employees!

Date of experience: September 12, 2022
Ohio
1 review
2 helpful votes
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DO not use their online service! They screwed me and offered me 10 bucks to help when I lost more than that. Then after talking with another person, they offered less!

Date of experience: February 9, 2023
Michigan
1 review
2 helpful votes
Follow Jessica E.
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While checking out in your store in Midland, Mi tonight my 9 year old son & I not only felt rushed but crowded by 4-5 of your associates that complained to us about their job, told us they were on a timer, grabbing items out of our cart scanning them before I could get them all to the cashier, and made us feel uncomfortable & crowded! Let me empty my own cart. Or if you're trying to help. Say something! Even hi. Or may I help you. Don't just grab as I am attending to my son because he felt sick. Half my items were on the roller to the cashier before I turned to tend to him and clearly they were all in a hurry. I didn't even see the blonde older lady at first and was shocked to see her grabbing my things scanning them to not say one word to me. Several others were around and they were all complaining to each other and then me about how they had to be better then the robot check outs yada yada. How to corporate they are just a number. This is the second time I've been in this store to run into employees that are working as if they are in shear fear. Treat your people better! So they treat your customers well. Or I won't be back. Thank you. From all of us. This is my first and last time filling one of these out. I've included my receipt so you can see I was there. Who your cashier was. And it was around 8:30 ish pm. Do better. All of you. Please.

Date of experience: September 30, 2022
Michigan
1 review
2 helpful votes
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Meijer sucks
June 22, 2022

Every time you go into Meijer, there is some product or service they no longer provide. It would appear that Meijer is trying to find a way to out of business, or at least to make Amazon more viable.

Date of experience: June 22, 2022
Ohio
1 review
0 helpful votes
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Birthday cake cupcakes
December 22, 2022

I picked up today birthday cake cupcakes I am so very disappointed they were so stale it was like they were a week old I will never get cakes or cupcakes from Meijer's again my name is Susan Pfahler. They were for my granddaughter's 9th birthday.

Date of experience: December 22, 2022
Illinois
1 review
4 helpful votes
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Check you receipts
February 12, 2023

It has happened several times sale price does not register, Meijer was a awesome place at one time there customer service is awful last three times I went they were rude & some employees should not be working there period. Don't know if I will be going back to Bolingbrook Illinois Meijer. Thought I would try again. There was a older lady that purchased spaghetti sauce from a shelf that had sale on it (also saw it) she bought 4 red one white same brand, they over charged her, she was in front of me at customer service, customer service lady said loudly said the white is not on sale customer said why is it stocked with it then no other price. Well I want my money back then, customer service lady told her well you can bring it back next time you come, older lady said there won't be any next time I won't be back, customer service said fine loudly. I tried to get a rain check because they were out of stock of pot pie that was on sale she told me come back tomorrow they restock I said what sale end today she said oh. No I can't give you a rain check. I then told her what the hell I won't be back this store is going down hill this was on 2-11-23 early afternoon they better improve I heard several people complaining in check out

Date of experience: February 12, 2023
Michigan
1 review
1 helpful vote
Follow Averie A.
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I went shopping after a lovely softball game for a well planned dinner. I checked out and I felt happy so as I'm leaving I stop at the gum ball machines, where I find an amazing alien despenser. So I put a quarter in as one does and turn the knob…. AND NO ALIEN COMES OUT! I was devistated and heartbroken because I was about to adopt a new alien and give it a wonderful home. But no. I got alien scammed. My shopping was good but I went home depressed with no alien.

Date of experience: July 8, 2022
Ohio
1 review
0 helpful votes
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Terrible online reps
August 31, 2022

I ordered items online from Meijer and on my end it showed one price and on their end it showed another price so I inquired about that then I didn't receive the items and asked for a refund and was told I would not receive one and I was lying about not receiving it. Never have I ever been disrespected by any employee like I was by these reps it was crazy and unprofessional

Date of experience: August 31, 2022
Michigan
27 reviews
58 helpful votes
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I have bought many things from www.meijer.com.
I like it because you can really buy everything cheaper than anywhere else.
They ship many things for free to our home or to our convenient store.

Date of experience: February 22, 2013
Michigan
1 review
0 helpful votes
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I used to shop at the first Meijer in Greenville, I still like the entire Meijer shopping experience. I DO NOT like Meijer corporate; I may sound old, but the experience I'm enduring with corporate has blocked Meijer as a supplier for me. I've been "working" with their Human Resources for approximately a year with promises from them, but no results. I doubt I can give details in this forum, you can contact me at *******@JUNO.com. I made a separate email address entitled "ENDURING MEIJER" A year later and I continue to get their apparently "stock" response of "another week" The story is like one you may hear, and you say to yourself, that can't happen. Believe me, it does happen.

Date of experience: June 8, 2018
Tennessee
1 review
2 helpful votes
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Meijers is no good
February 15, 2023

Truck drivers at Lafayette indiana got there trucks booted which means lock got put. Will never shop there again. They can close there doors as far as I care

Date of experience: February 15, 2023
Michigan
1 review
5 helpful votes
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While shopping with grandchildren, found a good deal on Kettle and fire bone broth, asked a tall man to assist in buying them all, while checking out the price was considerably higher so, t the clerk called back and they could not find product, a women walking by said she saw as well and that was the price. I walked back to assist, store is not small, price was there but it was stocked on wrong shelf this product is the same but the ounces are wrong, ok we'll show me them where that product is on shelf, it's a new product not set up yet, I asked manager to notice how the pricing was set up asked him to stoop to my size and read, he said he had a bad back and could not, I said it's been 30 minutes in mess because they refused to honor price, they are putting product in places that are not tagged for them and misleading people, very poor management.
Customer will no longer use this store,
Previous visit to this store a women was waiting for a sit down cart, she was leaning on my cart while I was asking question, I said to greeter she is weak could you give her that chair while she waits, extremely rudely he set up chair for elderly women.
This store on westnedge in Kalamazoo. Really poor treatment to there customers.

Date of experience: July 27, 2021

Overview

Meijer has a rating of 1.5 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meijer most frequently mention customer service, credit card and sale price. Meijer ranks 8th among Pharmacy sites.

service
56
value
52
shipping
17
returns
34
quality
43
+10