Kohl's

I can't really claim that their online experience is really better or worse than others since while I never really had any issue, I also haven't had the greatest experience. I've ordered a few shirts and a pair of shorts off their website. I've also bought from a few other places depending on what I was looking for and what style I was into at the time.

I can say for sure that their shipping is rather accurate, but you need to buy a size larger than you're probably expecting. The clothes were a bit tight fitting; their support was rather decent about replacing one of the items as a result. I was able to show them that their sizing chart on the website was inaccurate.

I recently made my first purchase with Kohl's online and it sucked. I was not notified of shipping delays and then when I called in to find out why I wasn't notified about the delays I was advised I needed to keep track of the order and call UPS. Really? What's your job Kohl's? Pay minimum wage to people and treat your customers like crap. That 3.1 might need to be a 2. I will not shop with you again anytime soon unless you make this right. You should at least notify customers on delays. I know my job do you?

I returned a faux-leather Rosetti purse today (too small; not enough pockets) with receipt. The lady asked me if I had the Rosetti tag. I said "no". She proceeded to recreate the tag--WRONG! Deal with the customer in front of you FIRST then print the tag. I demanded my refund. She finally "woke up" and gave it to me. The lady next to me, seemed to be arguing with the clerk about her refund also.

I've been trying to get my credit score back up to where it was prior to letting a payment on my Kohl's card for $1.96 go over 30 days. They said they notified me to make the payment but I never received any. I liked Kohl's men's clothes but cut up my credit card and won't shop there again until they get new owners who wouldn't let this happen. It didn't just drop my Fico score by a few points and I'm working with a law firm to get this travesty reversed.

As other reviewers have said, I ordered the PS4 system, meant to be THE gift for my son on Christmas, and used the $200 I saved to order other things from Kohl's as well. After Black Friday, when it's too late to look elsewhere for the deal, I got the email that my order was cancelled because it was out of stock. What online retailer doesn't have an automatic inventory system that updates when items are out of stock? Customer service was a joke and said "hundreds of people are in the same boat." I personally feel like they left the deal up to draw traffic to their site even once they knew inventory was depleted. That now leaves me either disappointing a kid on Christmas or paying $200 more for the same deal. (Money I spent at Kohl's, because I assumed I had "saved" it by buying from them). Infuriating. Never again will I shop Kohl's.

I paid 12.97 for seven months for something I did not realize I was getting. The amount was small so I missed it on my credit card statement. Kohl and Walmart should be ashamed for being part of this scam. They did cancel the service when I called but how about all that money that was wasted. I login into the website for the first time today. It was asking me for my personal information which tell me I never signed into the account. I should be refunded all my money. Ron

As someone who pays all her bills on time and has no credit card debt, I am sad to say that after YEARS of owning a kohl's charge I closed it. They claim I was pat due on a payment by 2 weeks and would not allow me to purchase more items in store. When I shared the date of my purchases and that the due date should have been in September, the lady was straight up nasty and robotic. Fine - I will buy my clothing for myself and children elsewhere.

I've been an advocate for Khol's since my mother started shopping there. I think that sometimes they do over price everything, but they do have nice sales and clearances. I ordered some items for my new home and they came quickly and undamaged. I didn't have any problems with the ordering process. The only thing I didn't like was that once I added my discount it took me under the $49 needed for free shipping. Why give me a discount and then take it away - the products end up being cheaper without the discount.

Every time I go here, I walk out of the store with more savings in my pocket than what I actually spent in-store. Wonderful name brand clothing at low prices. They carry my favorite brand of jeans - fit like a glove. I am also addicted to rings and they never fail to have a new, beautiful one for me to add to my collection.
I can't even tell you how many times I have ran into the store for an emergency dress for a wedding or other event. I always find something to fit the need. If you can't, a salesperson will be there to help you in a minutes time.
Thank you Kohls!

This store has higher prices, and they offer better pricing that tricks the consumer into thinking it's a "Sale" price, when indeed it's a rebate. Then when you send in the rebate, they don't honor it. Scam place! They lure people in with Kohls bucks. For every $50 you spend you get $10 in Kohls bucks. So wow, you get 20% back to spend in their over priced store. You are not really saving anything because you can buy the same items elsewhere much cheaper.

I spent 45 minutes trying to order winter boots online with my 30% off coupon I received in my email. I could not figure out why the promo code wouldn't take. I thought maybe I just needed to use my Kohl's charge to make it work. Nope. Still wouldn't take. So after poking around, I go back and read the fine print in the email about the coupon. There is an asterisk listing that there were exclusions on certain brands. So I go ahead and click to see what is excluded. Guess what was excluded? EVERYTHING! Name the brand of an item, Kohl's excludes it!

I like going to Kohl's, because they typically have a nice selection of clothing that is in style. They are a little pricey, though, so I usually only shop during their big sales. But the clothing and shoes I have purchased in the past are good and have held up well over the years. I never have good luck with the jewelry, though. Any of the earrings I have purchased over the years have not lasted more than 2 weeks without something happening (jewels falling out, the post on a few of the earrings has actually fallen off the first time I tried to put them in, etc.).