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Justfly.com Reviews Summary
JustFly.com has garnered significant negative feedback regarding its customer service and booking practices. Customers frequently report issues with unauthorized charges, unresponsive support, and a lack of accountability, particularly during flight cancellations and changes. Many express frustration over the difficulty in reaching live representatives and the perceived dishonesty in pricing and fees. While some users have had satisfactory experiences over the years, the prevailing sentiment highlights a troubling trend of dissatisfaction, suggesting a need for the company to improve its communication, transparency, and overall customer care to rebuild trust and reliability in the travel industry.
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I opened the session and tried to book another tour for site seeing the city. The session was still active after I checked once booked another tour. I was surprised by this sweet convenience that I did not have to search again
It was pretty good. Wish I could see a more detailed breakdown of my costs earlier on. Overall it was easy to book my flight and I liked the confirmation emails.
Very happy with experience. It was easy and quick to select my trip. Many optipns and prices to select from. Overall i am very satisfied.
Booked a multi-city open jaw trip with no difficulty whatsoever. Price was the lowest I found on multiple searches. Seat selection was passed along to and immediately accepted by the airline.
Good time figuring out flights. Looked at others sites but yours was very easy to navigate. I was able to find times, dates and location easily and was very happy with what I was able to book in a flight.
We found the best price on a round trip ticket to China we have ever seen in more than 8 years. We have now started to use justfly.com for all our needs.
Site is easy to navigate, clear & concise.
Prices were very competitive. Have used this site for both domestic and international travel with great success.
Customer service was Awesome! The agent helped me cancel one flight then book another one. He walked me through step by step. Thank you for all of your help!
Easy to book and cheapest rate I could find anywhere. You have three hours to cancel your flight for free after you book it, too.
Primera vez que hago una reservación así por internet y todo fue fácil y bien enseguida me llego mi confirmación esperando ese día para viajar
Great rates. Easy to use. Am making an international trip and wanted good connections and good rates. This site gave me that.
My favorite way to book tickets. Always have the best prices. Signing up for price watch is the best way to go.
Always helpful to have like this guide lines, for the any unknown people or know about air lines this is strongly recommended to get help with the same way for better service and better quality offers and time saving way to get your require flights with out any delay with full satisfaction as my observation, hope all Passenger will be able to get there firm hints to make sure the best deals and best rates and best flights to theirs satisfaction
The booking was easy cheap and quick. I did like the review if the options. I looked at other pages but this one was the best one for my needs. I will try to do the booking here next time again
I was able to book my flights with no problems at all. I intend to use this site again for my next trip.
Great price although wasn't aware of the separate fee but on the whole definitely satisfied and will use again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members