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JustFashionNowReviews 11,454

2.9
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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955

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122,395 reviews
Brazil
1 review
0 helpful votes
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Very good and great
June 11, 2019

The staff had a really great playlist on when we rolled through. Definitely worth a second visit. Like them very much.

Date of experience: June 11, 2019
Germany
1 review
0 helpful votes
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Probably the coolest store I've ever been in! It's a small space but it's packed from wall to wall with eclectic goodies. It has something for everyone and the vibe in the store is very comforting as well! Love to stop in whenever I'm

Date of experience: June 11, 2019
Singapore
1 review
0 helpful votes
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The clothing is top quality. I often walk past and think I'd quite happily replace my entire wardrobe with clothing from the shop. There are amazing shoes, bags and jewellery as well.

Date of experience: June 11, 2019
Texas
5 reviews
28 helpful votes
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I agree with other reviewers. This is the worst experience of false advertising I have seen. The "linen/cotton" dresses were cheap lightweight polyester and looked NOTHING like the pictures. They also did not have the required federal mandatory fabric content labels. They said I can return but must pay for return shipping- which is higher than the $168 dollars I paid for the dresses. Then they offered to refund 20% of my total purchase price if I did not bother to return. I now notice many of their reviews are very fake. I reported them to the FTC for no fabric labels and false advertising. These dresses are going to Goodwill.

Date of experience: June 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Arizona
1 review
2 helpful votes
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This has to be the worst site imaginable. Their sizes run very small and the fabrics are junk. No shape, no sizing. Too bad as some of the styles are nice but when they arrive, you will never wear them. It cost $$$$$$ to send back to China and they know it So, they offer $15% on $26 about $3.00 return on your order if that. Remember, these items are all made in China and they have no representative in the USA to be able to return goods. It may cost you for returns more than the original cost of your order. HORRIBLE COMPANY!

Date of experience: June 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Hawaii
1 review
2 helpful votes
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HOW PATHETIC
June 10, 2019

I wish I had reviewed this company prior to my order. My first order came and it was so outrageously oversized, it is not even alterable to a size that would be wearable. They offered a discount for e to have it altered. When I came to this site, the very first thing I saw was a Pop up that was a consumer alert THAT THIS COMPANY IS PAYING FOR GOOD REVIEWS. GOOD LUCK ON THAT ONE.
I HIGHLY RECOMEND THAT YOU NEVER ORDER FROM THIS COMPANY. I HAVE TO PAY TO SEND THE ITEM BACK TO CHNA, PAY CUSTOMS FEES AND POSTAGE.
WHAT A RIP OFF. BUYERS BE WARE!

Date of experience: June 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. For the costs, I believe you could have found the most economical one.

California
1 review
1 helpful vote
Follow BRIGITTE M.
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Well 1st off I'm never one to right reiews, 1st But Fashion now will be put on blast on FB, twitter and all the soical MEDIA ARE TEAM CAN WARN *****WARNING YOU WILL NEVER GET A LIVE REP ON THE LINE... 2nd********WARNING cloths made of Very poor fabric, and last but not least I'm fortunate enough to hire an Attroney yes take CHICV INTERNATIONAL **AKA** JUST FASHON reported to >>> "BBB" THIS COMPANY NOT LEGIT... I WANTED TO NOT. GIVE ANY STAR BUT HAD T0, TO. COMPLETE THE PROCESS...

Date of experience: June 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
2 reviews
1 helpful vote
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Trash
June 9, 2019

Order a pair of espadrilles size 10. What arrived two months later was a size 11 that were so narrow that I could barely get three toes in. Shoes went off to Salvation Army. I will never ever order from these people again and suggest that you don't either. Save some money, time and frustration.

Date of experience: June 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

West Virginia
1 review
0 helpful votes
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Thanks for my order
June 10, 2019

Thanks for my order, it's all beautiful, my favorites were a floral dress and a black croptop... I think I'll buy again!

Date of experience: June 9, 2019
New York
2 reviews
2 helpful votes
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Zero
June 8, 2019

If you could give a zero, I would. They sent me dresses in the wrong size, large enough to fit my entire family. I requested a refund, they ignored me. PayPal told me to send the items back to a chinese address, which requires a customs permit, and, $23.50. Are you kidding me. Please, do not order from these crooks. The quality is rediculous, it's like a paper cut out, they substitute a size, and ignore you. I only wish I read reviews before being taken in by the fake models of the dresses.

Date of experience: June 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
2 reviews
3 helpful votes
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This is the worst site I have encountered.
Ordered 3 "linen" dresses May 18th. Received them June 7th. Very poor delivery service.
Also, when opening the sealed packages, the dresses felt damp, moist. So disgusting that I didn't even want to try them on.
When will I remember: You get what you pay for.
Now I am going through a lengthy process just to get my money back, and I will still have to pay to ship the stuff back. I may just cut my losses and donate them.

Date of experience: June 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Alabama
1 review
2 helpful votes
Follow Janie Y.
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I ordered a simple linen summer dress. It took 2 weeks plus to receive. When it arrived it was nothing like the dress they advertised. It was gigantic and the seams on one side were totally unraveled. Since their website claims easy, no hassle returns which the customer is responsible for, I thought it would no big deal. I went to the return instructions and requested a RMA #. That's when the it all went sideways... Yes, I could return the defective item for a refund (Total Price including shipping $40) however, their returns center is in Hong Kong and the shipping charge was $70.00! When I complained they advised they could give me a 20% refund ($7.00) if I wanted to keep the dress. Not much of an option right? Ridiculous. Nowhere on this site does it indicate this business is located in China! That would certainly make you think twice about dealing with them,

Date of experience: June 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

We have stated the details clearly in our return policy.If you want full refund, please follow the instruction to arrange your return.

Arizona
1 review
0 helpful votes
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Want to tell you that from the clothes I bought here, some dresses are made of thin cloth and seen through the fabric, however I have solved the problem by wearing a petticoat underneath, as in everything there are better garments than others, in this case I highly recommend your blouses, I have bought some beautiful and very comfortable, the purchase process is very easy and the payment system is reliable

Date of experience: June 8, 2019
Virginia
2 reviews
2 helpful votes
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Purchased 6 items totaling $102 to receive the free shipment, what a mistake because the products are terrible quality. The material described and shown in photos is completely different than received. Company uses a California address to clear the credit card and a New Jersey shipping label but returns are to CHINA only and very costly. Shame on PayPal for allowing such a sham business to make payments through them!

Date of experience: June 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.If you want full refund, please follow the instruction to arrange your return.

Texas
1 review
1 helpful vote
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I ordered a dress according to their size conversion chart and when it finally arrived 3 weeks later is was 2-3 sizes too big but I did like the dress. I reordered the same dress with a couple of other items and decided to pay the $18.00 for expedited shipping (5-7 business days). Order placed on 5-28, I received a tracking number for my order with DHL on 6-4 stating I would receive it within 2-5 days. The tracking number did not exist in DHL system, I sent numerous emails to customer service and was assured DHL would deliver my package. DHL informed me they tracked my name and address and they had NO packages for me, this I forwarded to JustFashionNow who had repeatedly insisted the DHL tracking was correct and I finally received an email late 6-7 with tracking numbers from Fedex showing the ship date of 6-4. These tracking numbers do not exist with Fedex either. I have sent all the information to my credit card asking for a refund. Cute dress or not it's NOT worth almost 2 weeks of getting the run around and the extra $18.00 I paid to receive my order in a week. Very disappointed with their customer service. Would not recommend to anyone!

Date of experience: June 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Could you send us the order number so that we can check it for you?

California
2 reviews
2 helpful votes
Follow L p.
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Please don't waste your money the order took a month and the clothing was nothing like the pictures. I tried to return and that was impossible. Items are returned at your expense to China and good luck getting a return address to China. I basically gave them $112.

Date of experience: June 7, 2019
Justfashion N. JustFashionNow Rep
over a year old

We have stated the details clearly in our return policy.If you want full refund, please follow the instruction that we emailed you to arrange your return.

Germany
1 review
0 helpful votes
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RECOMMENDED
June 9, 2019

I can recommend that you buy here, because I have bought several things in stylewe and I have always had good results.

Date of experience: June 7, 2019
GB
1 review
2 helpful votes
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DO NOT BUY
June 7, 2019

Unless you are extremely lucky with size and quality stay away from this company. Sizes are intermittent and not fit for purpose. Try to send something back forget it. I spent a lot of money with no refund or feasible way to return. ITEM are NOT as described. Material flammable awful... awful... awful...
I received the message below. Many clothes are not as they look in the pictures. Buyer beware. I will never use this company again and I do not usually leave reviews. BUT these people tell untruths. DO NOT USE.

PLS note that customer is responsible for return shipping cost and any additional charges, such as international duties required by law in order for the return to clear customs. If the parcel gets caught in the Custom, it is buyer's responsibility to clear it. Besides, it will take quite a while for international shipping. Only after we receive your return package INTACT successfully, can we refund you. If the parcel is lost /gets caught by Custom on the way to us, our Customer Service Team will NOT offer any compensation option.

Date of experience: June 7, 2019
Justfashion N. JustFashionNow Rep
over a year old

We advise u to use “guide size” to decide your ideal size, because size varies between our items. Size guide with detailed measurement is included on each product page.If you want full refund, please follow the instruction that we emailed you to arrange your return.

Arizona
1 review
1 helpful vote
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I bought my merchandise on line April 21. Didn't get any info on when I could be expecting my clothes. Came July 6. Their sizing is very strange but fortunately I only need to send back one item. Very poor service and clothes are fair. Learned my lesson not to buy online.

Date of experience: June 7, 2019
Justfashion N. JustFashionNow Rep
over a year old

We advise u to use “guide size” to decide your ideal size, because size varies between our items. Size guide with detailed measurement is included on each product page. Could you send us your order number so that we can check the return status of your order?

Texas
1 review
1 helpful vote
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Scammers!
June 7, 2019

Do Not Order From Here! Customer Service is AWFUL! I had to "make" them send me my items and once I did finally receive "some" of them, they were not as described and wouldn't give me a refund or give me the exact address in order to return the items. They offered a 15% refund to keep the items. There is a reason their website does not have a location on it nor can you find one, and that because IT IS IN CHINA! Therefore, any return or exchange you may have, that is where it has to be sent and that is VERY EXPENSIVE! Never again! I will be posting this anywhere and everywhere I can and "hopefully" their business will be shut down! Stay Away!

Date of experience: June 7, 2019
Justfashion N. JustFashionNow Rep
over a year old

We have stated the details clearly in our return policy.If you want full refund, please follow the instruction that we emailed you to arrange your return.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347