ANGELA: Customer service is not existent. Check everywhere on the internet not an address or a telephone number for this company. Just an e-mail to write. If you are lucky enough to receive the goods you will see they not reflect the pictures. They are sub-standard and only good for the rubbish bin. In other cases like mine they take your money but they don't deliver the goods and they refuse to refund the money. Check the internet there are thousands of people who have been scammed by them. My advice says go back to their website, print the terms and conditions and if the goods do not arrive on the indicated time, or they are substandard, or no where to cancel the order. Just contact your bank, Paypal, or your credit card company AND LOG A DISPUTE PAYMENT with the information you have, the order, impossibility of cancellation, not received the goods. etc. And they will deduct the payment from them and give you a refund. I just been successful with that. After almost 4 month of umpteen e-mails with Justfasionnow that took me nowhere. This is good because not only you will get your money back but also the more people go this route they will be put in the black list and will not be able to operate under that name anymore. Of course as the are professional scammer they will come on the market with another name but it will get more complicated for them to scam and will cost them money.