Developed in part with a grant from
the National Science Foundation
Review of JustFashionNow

JustFashionNow reviews

1,456 reviews
Tel: +0086 020-6227
support@justfashionnow.com

1,456 Reviews From Our Community

Service
53
Value
50
Shipping
51
Returns
43
Quality
51

All Reviews

salvinaa1
Salvina A.
1 review
0 helpful votes
  • Send message
“An incredible service with such a wide range of dresses”
1/20/20
I got my purchase online and in a few days I had delivery to my desk at work. An incredible service with such a wide range of dresses. Will definitely buy again in this boutique.
  • Helpful? Yes
  • Comment
  • Send thank you
ticianar1
Ticiana R.
1 review
0 helpful votes
  • Send message
“I bought the red dress”
1/20/20
I bought the red dress shoes and accessories set, and I was very happy with how fast the shipment was. The quality of the dress is fantastic, I will definitely buy from here.
  • Helpful? Yes
  • Comment
  • Send thank you
penelopew16
Penelope W.
1 review
0 helpful votes
  • Send message
“They are really current styles”
1/20/20
I bought a dress with leopard print and I'm obsessed. The quality is excellent and comfortable, they are really current styles. I definitely recommend buying here.
  • Helpful? Yes
  • Comment
  • Send thank you
victoria
Victori A.
1 review
0 helpful votes
  • Send message
“They fit very well”
1/18/20
I loved the shirts I bought. The products were true to size and I had no problems with size or style. They fit very well and are so flattering with a tan. I will definitely consider buying again.
  • Helpful? Yes
  • Comment
  • Send thank you
cameronc117
Cameron C.
1 review
0 helpful votes
  • Send message
“Materials feel of such high quality”
1/18/20
This is the first pair of liquefied shirts that I have bought online that has adapted perfectly and is true to size. Materials feel of such high quality, and shipping was fast, you will definitely buy again.
  • Helpful? Yes
  • Comment
  • Send thank you
christyg57
Christy G.
1 review
0 helpful votes
  • Send message
“I spent hours looking for a really cool dress”
1/18/20
I spent hours looking for a really cool dress and finally found this boutique online. Items I bought were of incredible quality and there are so many styles and patterns to choose from that you can't find anywhere else. I will definitely buy here again.
  • Helpful? Yes
  • Comment
  • Send thank you
duhamg
Duham G.
1 review
0 helpful votes
  • Send message
“The images showed a very accurate sample”
1/18/20
The website has many options, but I found it very easy to see the products. The fabric of the item I bought worried me that it was cheap and rough, but I am very happy, it is very soft and light. A very delicate piece. The color is great, the images showed a very accurate sample of the article.
  • Helpful? Yes
  • Comment
  • Send thank you
melindab234
Melinda B.
1 review
0 helpful votes
  • Send message
“Helpful and friendly”
1/18/20
The quality of the clothes is to be expected, I brought the right size, customer service was incredibly helpful and friendly in helping me answer my questions about the order and the delivery time, they made sure I was satisfied with my purchases.
  • Helpful? Yes
  • Comment
  • Send thank you
birgitb4
Birgit B.
1 review
0 helpful votes
  • Send message
“The best quality clothes”
1/18/20
Honestly, the best quality clothes I have received and bought in many online clothing stores. Thank you very much, I will definitely buy again soon.
  • Helpful? Yes
  • Comment
  • Send thank you
karaf44
Kara F.
1 review
0 helpful votes
  • Send message
“My new dress is tight”
1/18/20
I am delighted with this boutique, my order has arrived. My new dress is tight, comfortable and very easy to wear, since dresses of this length can usually be difficult to wear. So elegant and elastic and the material was thick, so it absorbs everything quite well.
  • Helpful? Yes
  • Comment
  • Send thank you
taylorb208
Taylor B.
1 review
0 helpful votes
  • Send message
“Good customer service is very difficult to find”
1/18/20
I bought the wrong size totally because of me and sent an email. The change was not too difficult. Good customer service is very difficult to find, I congratulate you all.
  • Helpful? Yes
  • Comment
  • Send thank you
nalak
Nala K.
1 review
0 helpful votes
  • Send message
“Variety and style”
1/18/20
The quality of each garment I ordered here was very well made. When it came to reducing my selection in my cart, this was difficult due to the variety and style of each garment. I was worried about the size, however, they became larger than expected.
  • Helpful? Yes
  • Comment
  • Send thank you
barbela
Barbel A.
1 review
0 helpful votes
  • Send message
“Since I discovered this website”
1/17/20
Since I discovered this website, it has become my reference in terms of new trends in clothing and fashion. They often offer very good promotions
  • Helpful? Yes
  • Comment
  • Send thank you
leonorg4
Leonor G.
1 review
0 helpful votes
  • Send message
“The best thing about this website”
1/17/20
The best thing about this website is that you have everything separated and differentiated by styles and then types, it is very easy to buy clothes on this website because you love everything and the truth is very cheap prices.
  • Helpful? Yes
  • Comment
  • Send thank you
zafiroc
Zafiro C.
1 review
0 helpful votes
  • Send message
“It is an outstanding boutique”
1/17/20
It is an outstanding boutique, its designs, the purchase process, everything went very well, I am happy with the clothes, the delivery time and the price.
  • Helpful? Yes
  • Comment
  • Send thank you
irism52
Iris M.
1 review
0 helpful votes
  • Send message
“Is perfect”
1/16/20
I loved the dress I bought for my daughters degree dance. They look great, they are as beautiful as in the picture, the quality material is perfect.
  • Helpful? Yes
  • Comment
  • Send thank you
olgac54
Olga C.
1 review
0 helpful votes
  • Send message
“Very pleased with my purchase”
1/16/20
Beautiful dress for my best friend's gift. It fits perfectly, the size fits very well. Very pleased with my purchase.
  • Helpful? Yes
  • Comment
  • Send thank you
melindaa59
Melinda A.
1 review
0 helpful votes
  • Send message
“I was surprised”
1/16/20
I was surprised when I received the notification that my dress was on the way, they did it very fast, and I will be honest, I was scared, but when I opened that box and tried my dress I knew it was the best decision I could have made.
  • Helpful? Yes
  • Comment
  • Send thank you
yanas13
Yana S.
1 review
0 helpful votes
  • Send message
“Оценка - 0! Халтура и обман”
1/14/20
Хочу уберечь всех от покупок на этом сайте. На личном опыте убедилась: размеры одежды не соответствуют указанным на бирках - они меньше. Модели на фото и в жизни отличаются в худшую сторону - многие детали отсутствуют. Сроки доставки просто обман - я жду свой заказ с октября прошлого года, а на сайте отслеживания значится, что он "не найден". И что прикажете делать?!
  • Helpful? Yes
  • Comment
  • Send thank you
Response from Justfashion N., JustFashionNow Representative
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
elmina
Elmin A.
1 review
0 helpful votes
  • Send message
“Everything was exactly what I expected”
1/12/20
Everything was exactly what I expected and arrived earlier than I expected. Excellent company, excellent customer service, excellent business.
  • Helpful? Yes
  • Comment
  • Send thank you
atalac
Atala C.
1 review
0 helpful votes
  • Send message
“Awesome dress”
1/12/20
You placed an order for the first time. This store has excellent customer service and fast shipping. Awesome dress, I will soon place another order.
  • Helpful? Yes
  • Comment
  • Send thank you
gretam24
Greta M.
1 review
0 helpful votes
  • Send message
“The quality is always excellent”
1/12/20
I have ordered several formal dresses for a variety of events. Without a doubt this page meets when they say they will, the quality is always excellent.
  • Helpful? Yes
  • Comment
  • Send thank you
gilam
Gila M.
1 review
0 helpful votes
  • Send message
“I am very happy with the experience”
1/12/20
The site is easy to use, the staff is very professional and my requested dresses look amazing, I am very happy with the experience.
  • Helpful? Yes
  • Comment
  • Send thank you
vernag10
Verna G.
1 review
0 helpful votes
  • Send message
“Was exactly what I expected”
1/12/20
They went out of their way to make sure I was satisfied with my purchase. The item was sent immediately and was exactly what I expected. Thank you.
  • Helpful? Yes
  • Comment
  • Send thank you
patricel65
Patrice L.
1 review
0 helpful votes
  • Send message
“The shirts look amazing”
1/11/20
I bought some shirts for my sister for her birthday at this online boutique, Fast and satisfactory delivery, the shirts look amazing.
  • Helpful? Yes
  • Comment
  • Send thank you
Previous
123456...59
Next
2 ratings were submitted through the Sitejabber Browser Extension

Customer Questions & Answers

Helpful answer 1
Vote Thanks for voting! Not as helpful
Question:
How can a company that is stealing from people by selling fraudulent stuff (bad quality, not at all what is depicted) and refusing refunds, survive?
Answer:

You buy something and we ship you the item , which is not stealing or fraud. Sorry that you are not satisfied with the item(s). Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. You can ask for label. You will get authorization from us by email with a label with our return address.

By Justfashion N., JustFashionNow Representative
See all answers (11)
Helpful answer 3
Votes Thanks for voting! Not as helpful
Question:
Is this company a SCAM? Can someone give me a truthful answer on my order or REFUND me in FULL.
Answer:

I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.

By Terry J.
See all answers (5)
Helpful answer 0
Votes Thanks for voting! Not as helpful
Question:
I saw a bunch of complaints about lateness. I shop at Zulily and always expect to wait 6-8 weeks,Can people confine their complaints to customer serv?
Answer:

Please log into your JustFashionNow account first and then click Contact Us to submit your message. For order status inquery, please do submit such an exact message as " Please tell me when I can expect my order." for faster response.

By Justfashion N., JustFashionNow Representative
See all answers (9)
Helpful answer 0
Votes Thanks for voting! Not as helpful
Question:
I am waiting to place an order,reviews on US sizes & return process are very unfavorable. Should I take the risk?
Answer:

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact , even for a famous and large company , there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion,please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

By Justfashion N., JustFashionNow Representative
See all answers (11)
Helpful answer 0
Votes Thanks for voting! Not as helpful
Question:
When will I get an answer for my return regarding the return authorization. I've emailed you 4 times since April 20 without an answer. I want my money
Answer:

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

By Justfashion N., JustFashionNow Representative
See all answers (5)
Helpful answer 1
Vote Thanks for voting! Not as helpful
Question:
Is this a fraudulent company, many, many very negative complaints, Just Fashion seems ro be a repetitive same answer for every complaint, very scary!
Answer:

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact , even for a famous and large company , there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion,please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

By Justfashion N., JustFashionNow Representative
See all answers (3)
Helpful answer 0
Votes Thanks for voting! Not as helpful
Question:
why can this business exist? They are a rip-off!
Answer:

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

By Justfashion N., JustFashionNow Representative
See all answers (2)
Helpful answer 0
Votes Thanks for voting! Not as helpful
Question:
I have ordered and requested a shipping address to return all items I ordered Please send it to me coronasonthebeach@yahoo.com
Answer:

As we check, we responded 10 days ago.

By Justfashion N., JustFashionNow Representative
See all answers (4)
Helpful answer 1
Vote Thanks for voting! Not as helpful
Question:
The boots will not look like picture. You just lost money like I did. Sorry to say. I will keep writing until they send me return information.
Answer:

I have been waiting since the beginning of February. The one item (out of 9) that arrived is horrible. I just cancelled my charge with my card for the rest minus the one item - so they can not say they sent me something...after reading all of this - scam is apparent.

By MJ T.
See all answers (3)
Helpful answer 0
Votes Thanks for voting! Not as helpful
Question:
PLEASE PROVIDE NAME OF PRESIDENT/OWNER OF THE BUSINESS AND THEIR EMAIL ADDRESS
Answer:

Sorry, such info can not be disclosed to you. If you have any issue, you are welcome to contact CS . Please log into your JustFashionNow account first and then click Contact Us to submit your message. For order status inquery, please do submit such an exact message as " Please tell me when I can expect my order." for faster response.

By Justfashion N., JustFashionNow Representative
See all answers (2)
Questions? Get answers from the JustFashionNow staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Related Articles and Tips

6 Prom Dress Disasters

Prom season is here, and you deserve to look and feel amazing for your big party! Whether you are attending prom for the first... read more

More Businesses

Gearbest
Gearbest
10,511 reviews
Banggood
Banggood
1,925 reviews
Taobao
Taobao
50 reviews
See more Businesses

About JustFashionNow (from the business)

Description
We work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion at Justfashionnow.com .
Social Media
Company Representative
justfashionn
Justfashion N.

Did You Find This Page Useful?

Sitejabber

Sites You Might Also Like

×
Have a question about
JustFashionNow?
Post Review
×
Consumer Alert

Sitejabber has been notified that this business has offered discounts, coupons or other compensation in exchange for reviews. This behavior is in direct violation of our guidelines and contravenes our mission of increasing online transparency. We wanted you to know because the manipulation of reviews is harmful to consumers and unfair to other businesses.