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JustFashionNowReviews 11,454

2.9
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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955

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122,395 reviews
Texas
2 reviews
9 helpful votes
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Scam, deceptive
June 15, 2019

I bought 5 dresses from this company, all of the dresses doesn't resemblance the pictures on the website, I'm so upset because not only I lost all the money except $16 that they refunded because I complain but because this company is in china and it takes for ever to get anything that you buy, it took 1 1/2 month to get MY ORDER, IN ONE SENTENCE no dot buy anything from this website misrepresented no quality.

Date of experience: June 15, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
2 helpful votes
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Diabolical
June 14, 2019

What a performance. Ordered several items as they looked so good on the website. Finally received goods but shocked by the crap quality. Very obstructive as I am now trying to return items and get a refund. My advise... STAY AWAY FROM THIS OUTFIT.

Date of experience: June 14, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Singapore
1 review
0 helpful votes
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They have a huge choice of outside dress that is layed out in a truly agreeable and pleasurable to shop in. In the event that you need any sort of outside gear or garments this is an incredible shop. The representatives are entirely educated and helpful.

Date of experience: June 14, 2019
Canada
1 review
0 helpful votes
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Love it
June 14, 2019

Incredible store for all your fly angling needs. Quality! Something for everybody. Staff is incredibly educated. We want to visit this store a couple of times each year. Plan to encourage the trout and appreciate the outside zone.

Date of experience: June 14, 2019
Australia
1 review
2 helpful votes
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This is a scam company based in China who do FAKE advertising and fake reviews of themselves. The are poor quality items, made cheaply and take months to get. They have no refunds and make you send items back to China at your expense, then claim they never received them. Will never refund. 0 stars

Date of experience: June 13, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Please note we will refund as long as return is well received.

Massachusetts
1 review
1 helpful vote
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This website misrepresented merchandise, which was a woman's dress, in description and photo and made it impossible to return it within the 15 day limit. Customer service did not provide information about procedure for returning despite repeated requests. I sent the dress back to the shipping address, and have heard nothing further.

I give Just Fashion Now no stars.

Date of experience: June 13, 2019
Justfashion N. JustFashionNow Rep
over a year old

Items can be returned within 15 days since delivery date ( final sale items and swimsuits excluded).
But your 15 days return window has expired. Pls understand that we cannot process the return/exchange for you.

Texas
2 reviews
3 helpful votes
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The length of waiting for items is extremely long. NO RESPONSE TO EMAILS REGARDING RETURNS.
HORRIBLE SERVICE.

Date of experience: June 13, 2019
Justfashion N. JustFashionNow Rep
over a year old

We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.

Israel
1 review
0 helpful votes
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Awesome
June 13, 2019

Sales are great there. Clean. People are awesome. Very impressed! Have a nice service. Good quality experience.

Date of experience: June 13, 2019
GB
1 review
1 helpful vote
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What an appalling experience. If there had been an opportunity to give 'no stars' I would have done. I ordered the size they recommended for a size 10. When it came it was gigantic - unwearable. I have been communicating with them for about 2 weeks. They tell you to send it back - but warn you that you have to send it to China which will be expensive and lengthy for you. They then offer 'alternatives' which involve not returning the items in return for which they will give you 10% back or 20% off further goods. They suggest you could use the refund to alter the 'cloth'. For me the refund would have worked out at about £3.50 (on a dress that cost £25,70). Who could get a dress altered for that? I have been talking to them for about 2 weeks about how unsatisfactory this is but they are not interested. Finally they offered me 20% refund - £5.14p which because I don't have the time to argue anymore I accepted. I will never buy from this company again. It is not worth the hassle and you lose money.

Date of experience: June 12, 2019
Justfashion N. JustFashionNow Rep
over a year old

In this case we have already refunded to you according your request by email. Please kindly understand.

Australia
1 review
0 helpful votes
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Awesome
June 12, 2019

This store has great quality clothing for all ages and sizes. I have never had any problems, and always get my orders in a timely manner! The style is a little bit modest which is nice for all ages!

Date of experience: June 12, 2019
MD
1 review
0 helpful votes
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Love this
June 12, 2019

Love this boutique. Not only for the amazing clothes but that awesome employees and management. Like them

Date of experience: June 11, 2019
Washington
1 review
2 helpful votes
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Scammmmmm
June 11, 2019

Wrong size, awful material and no way to contact them! The form to submit your returns calls for you to add the order# but doesn't let you put the info in. Contact your credit card company and dispute the charge like I did!

Date of experience: June 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

MD
1 review
0 helpful votes
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Great service
June 12, 2019

ALWAYS great service with great care and patience. Gorgeous stuff and gorgeous staff, ESPECIALLY the wonderful

Date of experience: June 11, 2019
Bangladesh
1 review
0 helpful votes
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Good seller!
June 12, 2019

The staff are really friendly,. And the shop sells a variety of different outfits which reflect the latest trends,. And you can buy your whole outfit including accessories in the shop,. Without worrying about going elsewhere.

Date of experience: June 11, 2019
Oregon
4 reviews
1 helpful vote
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Fabric looks as if it were made of melted corn husks. It is thin and ugly.
What a waste! Do not use this company it is a major rip-off.

Date of experience: June 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Colorado
1 review
1 helpful vote
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Better Business Bureau should take these ads off the internet. Total bull$#*!. The dresses I ordered were like pillow cases with holes cut out. And this is the response when I tried to return them:

Sorry that you are not satisfied with the item(s).
Please note that the customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

So, if you don't like it, and trust me, you won't, you can try to get a couple $ back. But I tried and I haven't seen it yet.

Date of experience: June 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

North Carolina
1 review
1 helpful vote
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My order arrived and the dresses were sizes L and XL as requested. However, they were so small in the shoulders and arms that I couldn't even wear the XL, which had been intended as a gift. The cat silhouette design is charming, but the quality of the fabric is so poor that I would never have purchased them if I had seen them in person. Not worth the postage to return them -- they are going to Goodwill. Will not be ordering again.

Date of experience: June 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Washington
2 reviews
0 helpful votes
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This business is a total scam DO NOT GIVE THEM ANY MONEY! I ordered medium clothes. Got all extra large. Fabric and color not as shown. Wish I had read the reviews first.

Date of experience: June 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Washington
1 review
0 helpful votes
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Long wait to receive ordered goods, cheap quality material, a poor copy of the original design shown in pictures.

Date of experience: June 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Oregon
1 review
0 helpful votes
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Unique
June 11, 2019

Unique and extravagant shop with loads of cool crafts for low prices. Clothing, wood carvings, art, perfect alternative place to gift shop.

Date of experience: June 11, 2019

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347