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JustFashionNow

How would you rate JustFashionNow?
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Australia
1 review
0 helpful votes
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Poor Quality
December 10, 2024

I wouldn't use this site again. The material was of poor quality.
Items came with NoraCora labels. One product still outstanding - supposed to be linen blend. I wait in trepidation

Date of experience: November 10, 2024
Miss W. JustFashionNow Rep
5 months ago

Dear customer,

Thank you for sharing your experience with us. We sincerely apologize that the quality of the materials did not meet your expectations. Your feedback is very important to us, and we will pass it on to our quality assurance team for review.

We apologize for any misunderstanding regarding the brand names and the inconvenience caused. As a clarification, the clothing brand may not always match our website name, as some items are marked with the designer's brand and others with the supplier's name. We appreciate your understanding of this matter.

Regarding the outstanding product, we encourage you to contact our customer service center directly at https://www.justfashionnow.com/contact-us and provide your order number. Our team would be happy to check on the status of this item and provide an update. We want to ensure that it reaches you promptly and meet your expectations.

We strive to provide products that meet our customers' satisfaction, and we regret that we fell short in this instance. If there’s anything else we can do to address your concerns, please don’t hesitate to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.

Best regards,
Ashley
JUSTFASHIONNOW

Illinois
1 review
0 helpful votes
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Never again
January 16, 2024
Updated review

The delivery is taking forever. We are a month into the order and the final item is still not processed, much less shipped. Also, one t-shirt arrived and was not fully stitched. One sleeve had not been sewn at all. All items were the same size but the items varied in size by at least three sizes. Absolutely no quality control or consistency of sizing between items.

Never again.

Date of experience: January 9, 2024
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.

Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the not fully stitched t-shirt so that we can verify the issue and offer a resolution.

In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.

Upon checking, the last item was delivered successfully. If you wish to return any purchased items, please contact customer service to obtain a return label. Except for final sale items, purchases (excluding swimwear, bikinis, bags & accessories, lingerie, bras, and final sale items) can be returned within 30 days after delivery.

Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.

If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.

Best regard,
Echo
JUSTFASHIONNOW


Very straightforward online experience and a huge selection
December 6, 2023
Previous review

Very straightforward online experience and a huge selection.

Date of experience: December 6, 2023
Cyprus
1 review
0 helpful votes
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Reasonable
January 9, 2024

Your service was excellent but the quality of your goods are average. Your photographer is excellent as he brings out the best in the items you are selling but in actual fact the items are far below what you see. I would say you get what you pay for, nothing more. I hate giving you a not so good review but as communications and delivery go they were very good.

Date of experience: January 9, 2024
Canada
1 review
0 helpful votes
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My review
January 4, 2024

I really like a lot of the clothing but the sizes are not consistent. I have one top fits me perfectly and its a XL and another is a XL and its WAY too big. Also the photo shots make the tops seem like they sparkle but you receive them and... not... its not what you see on line... then when you go to return them... i have to pay for shipping but then they offer me a discount where it doesnt make sense foe me to return but u still have to find a new home for these clothes... so its a hasstle. I'm happy/unhappy

Date of experience: January 4, 2024
Texas
2 reviews
0 helpful votes
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Not my style!
January 3, 2024

I ordered a dress from Just Fashion Now and had to return it. It just wasn't my style. I was disappointed to find out how much the shipping costs, both to receive the dress and to return it. Combined, it cost me about $20. That was an expensive try-on! I did have the option to keep the dress and get back half my money, but it wouldn't be worth it to me if I didn't wear it.

Date of experience: January 3, 2024
Pennsylvania
1 review
5 helpful votes
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Better hope it fits the first time
July 29, 2022

My wife ordered a summer dress. Took 3+ weeks to arrive. Didn't realize that it was coming from China. Quality seemed OK, but too small. Just be aware that you're on the hook for return shipping and, and yes, it's going back to China. So, if your looking for a refund on a $30-$40 item, the return cost will nearly equal the item's cost. The seller knows this. Their solution is a 15% refund instead of a return. So she gets a dress that she can't wear and I get $5 back. Not my idea of a good retailer. So, it looks like this one is going to the local thrift shop. My advice is to avoid Facebook ads and stick to Amazon.

Date of experience: June 29, 2022
GB
1 review
2 helpful votes
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Satisfaction guarenteed
February 6, 2021
Updated review

Probably isn't your fault but surfing through your site was so annoying as it kept cutting off! Error on this page kept coming up! I can't believe I finally did the order as it's taken ages!
Other than that you have a lovely selection! Was amazed by how quickly my orders came/ fast delivery / very satisfied thankyou

Date of experience: February 6, 2021

Problems with the site flashing on and off which is...
February 21, 2018
Previous review

Problems with the site flashing on and off which is annoying but got there in the end!

Date of experience: February 20, 2018
Georgia
1 review
0 helpful votes
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Beautiful clothes!
October 21, 2020

Fabulous online clothing store there are affordable, beautiful clothes that are worth your while and many great discounts throughout the year. With a little more you can get free shipping! I love this internet store!

Date of experience: October 21, 2020
Canada
1 review
1 helpful vote
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Butterfly earrings and ladies sandals
April 1, 2021
Updated review

Ordering a little confusing. Had to do it several times. Shipping is expensive. Most companies offer free shipping over? 50 or $60. Products look beautiful though.

I received part of my first order and so far I am pleased.

Date of experience: April 1, 2021

Ordering a little confusing
March 15, 2021
Previous review

Ordering a little confusing. Had to do it several times. Shipping is expensive. Most companies offer free shipping over? 50 or $60. Products look beautiful though.

Date of experience: March 14, 2021
Rhode Island
1 review
0 helpful votes
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Have not received products yet
April 20, 2021
Updated review

First time buying from outside the United States, l will not be able to give a better review until the items are delivered in 20 days. In my opinion that is too long to wait. I regret making this purchase already.

Date of experience: March 21, 2021

First time buying from outside the United States, l...
March 21, 2021
Previous review

First time buying from outside the United States, l won't be able to give a better review under items are delivered in 20 days. In my opinion that is too long to wait

Date of experience: March 20, 2021
Spain
1 review
0 helpful votes
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I had an excellent shopping experience with the team on this website, after my first order a long sleeve blouse, it was too big, they offered me a free replacement, which now fits me perfectly. Advice for future buyers: definitely buy a size higher than you need.

Date of experience: October 27, 2020
North Carolina
1 review
0 helpful votes
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Your sizes are off. My usually size is too small in your clothes!
April 1, 2021
Updated review

My first time using your site. Waiting to order more if sizes are true to chart! Had issues with lots of sights saying they have my size but when I get it, it's too small! Just making sure before blowing a lot of money on something I can't wear!

Date of experience: April 1, 2021
aff j. JustFashionNow Rep
over a year old

Thank you for your shopping.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.


My first time using your site
March 1, 2021
Previous review

My first time using your site. Waiting to order more if sizes are true to chart! Had issues with lots of sights saying they have my size but when I get it, it's too small! Just making sure before blowing a lot of money on something I can't wear!

Date of experience: March 1, 2021
Belgium
1 review
0 helpful votes
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I have shopped on this website many times and never had any problems. I love the selection of products. We will continue to order from them, relatively fast shipping, incredible prices, and great clothing selections!

Date of experience: November 3, 2020
Germany
1 review
0 helpful votes
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Very good
August 15, 2020

The checkout process here is very easy to use when purchasing an item online. If what I want is out of stock before shipping time, I can request a refund. Sometimes delivery times are faster than expected, even in a pandemic.

Date of experience: August 15, 2020
Pennsylvania
2 reviews
0 helpful votes
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JustMyFashion Purchase
July 20, 2022
Updated review

My first time ordering just a little eerie. Hoping sizing is good so I won't have any returns but that was hopeful thinking, I am in process of resolving size return resolutions as the one order was split into three shipments.

Date of experience: June 20, 2022

My first time ordering just a little eerie
May 21, 2022
Previous review

My first time ordering just a little eerie. Hoping siding is good so I won't have any returns

Date of experience: May 21, 2022
Ireland
1 review
0 helpful votes
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The best recommendations
November 11, 2020

We bought some jackets with my sister on this website, they arrived very well. I always follow good offers and fashion tips! The best recommendations, especially when making a gift, save a lot of time

Date of experience: November 11, 2020
Greece
1 review
0 helpful votes
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My favorite
September 29, 2020

This online clothing store is MY favorite. The wide range of clothes keeps me shopping for hours. I love that they also ship almost immediately after payment, which makes receiving my clothes from there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)

Date of experience: September 29, 2020
California
1 review
0 helpful votes
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They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!

Date of experience: September 25, 2021
Florida
3 reviews
61 helpful votes
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Nothing fit.
September 4, 2021
Updated review

I checked size charts and read reviews, etc before deciding to purchase. The clothes seemed well made but very thin material. However, the worst part was that nothing fir--it just didn't fit anywhere. Also, it did not fit my daughter or granddaughter. Then I discovered how problematic returns would be so I accepted $10.+ as a settlement.

Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the size.

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I did not travel the shopping site as well as I would...
August 5, 2021
Previous review

I did not travel the shopping site as well as I would have liked to ---I need to learn the site better.

Date of experience: July 6, 2021
Idaho
1 review
0 helpful votes
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So far good, hopefully it will all go well. Only thing i would change is to let people know they are ordering from China as there was no indication anywhere on ads. That way people know order will take along time!

Date of experience: June 16, 2021

So far good, hopefully it will all go well
May 15, 2021
Previous review

So far good, hopefully it will all go well.

Date of experience: May 15, 2021

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
+347