I loved that my items arrived in two weeks. Colors were beautiful, especially bright suits. Although the size I ordered turned out to be a bit smaller for the body in suits, but overall I love this boutique.
I love the clothing offered and my only complaint is when I put one in my cart, it starts over again and I have to scroll all through every time from the beginning to where I left off which often stops me from ordering for mode as it takes 2,3,4 x more and I'll just give up. Which means I don't order more and I order less. Just a suggestion.
I LOVE the items I have picked out, can't wait to wear them! It was such a simple and easy way to get really pretty clothes with little to now effort. Great experience so far!
It's really great. I really love buying clothes from this online boutique. The main attractions of this website are excellent customer service, very cheap rates, top quality clothing, etc. Thanks for your excellent service.
Love the selections & prices, but shipping is a bit high and lengthy, so 3 instead of 5 stars and sizing is way off for real comparison to American sizing. Very disappointed and too much trouble to send back so I will donate the dresses
Love the selections & prices, but shipping is a bit high and lengthy, so 4 instead of 5 stars
Order online a set of pants and blouse for my work, it arrived in no time. I changed because the size was too big and returned to me by express mail so fast that I was impressed. I was able to wear my new clothes immediately. I'm so happy. I liked!
Will comment after goods arrived
Goods were a disappointment! The quality of material was poor. When I tried to ask about returning items I was given so many scare topics that I felt I would just end up wasting more money. The refund was pitiful.
I have ordered from this page numerous times and each time they never cease to amaze me with their 10/10 customer service, the service I receive is something else! Each online store should follow your direction. They offer you free returns and you have several days to do it! The quality of the clothes is fantastic and always arrives on time. I always recommend them to my friends!
Be aware! Do not buy! This is the worse company I ever had to deal with. Totally dishonest. Quality is poor and service is ridiculous. Goods were all too big and after writing to ask for a return/exchange they say to reply within 7 days for a return label. I then sent three requests within the 7 days but all my requests stayed unanswered. I got an answer for the first time today telling me the 7 days have passed so I can not get a return label. It is a real joke! Stay away!
Sorry that you had not good shopping experience this time. I will forward your feedback to our company as well to improve the products and service.
Great page of fashion and accessories! Many photos to get a clear idea of the article. Receiving the ordered item may take some time due to the pandemic, I suppose. They also have great deals on trendy clothing!
No information given on just what "Pre-sale" means to me. Does it mean I have to wait longer to receive the product? Also, I need to receive this order very quickly, yet I am not afforded the opportunity to pay extra for express delivery! Why is that? I need to receive these products in 30 days or less! Please write me back to tell me when I can expect delivery please. If after 30 days, please refund my money and cancel my order! I have yet to receive my other orders from two weeks ago, and from what I can tell, they have not been shipped, just shipping container number has been assigned only? Please let me know something ok.
Please note your first 3 orders have all been delivered. For your fourth order, we'll urge our shipping department to ship the remaining item as soon as possible, once the item (s) in your order have been shipped, we will notify you of the tracking number. But if the order is not shipped before the desired limit, you can contact us again for cancellation.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Please don't hesitate to contact us by email or chat if you have got any question about return. We stay always at your service.
No information given on just what "Pre-sale" means to me. Does it mean I have to wait longer to receive the product? Also, I need to receive this order very quickly, yet I am not afforded the opportunity to pay extra for express delivery! Why is that? I need to receive these products in 30 days or less! Please write me back to tell me when I can expect delivery please. If after 30 days, please refund my money and cancel my order! I have yet to receive my other orders from two weeks ago, and from what I can tell, they have not been shipped, just shipping container number has been assigned only? Please let me know something ok.
I have ordered from this site only a couple of times but will definitely order from them again. They have a wonderful selection of styles and fabrics suitable for the slimmest to the largest of bodies. Most of their clothing is cut or styled to be flattering to all figures. Highly recommend taking a look at this site. They also have an accessories section to complete the outfit.
The products are inferior and sizing may be OK if you live in China. You CANNOT return anything unless you pay postage to China and even then you will never see a refund. They make you return to some obscure place in China very onerous and mail service could take 6 months or more. They should not get even 1 star... they should be banned from online selling.
Sorry for the unhappy experience with us, we will keep improving our services and products.
Item looks even prettier than pictured. The dress is beautiful and well stitched. Sizing runs a little small even with measurements. Overall a wonderful dress for much less than you would pay in stores.
Website is easy to do and I was so pleased that you have a box for Canadian customers address and Postal Code. Was a little disappointed as the shirts didn't arrive for Mother's Day. Did arrive shortly after.
Website is easy to do and I was so pleased that you have a box for Canadian customers address and Postal Code
Excellent product, reliable quality, exceptional service and good prices, why would you buy elsewhere? I have been a customer for over 15 months and look forward to every season. Thank you for always making me look so good.
This is a very special page with amazing clothes. I am giving the products I ordered as gifts, so I don't know about the fit, but I love the styles. I guess my youngest daughter does it because she showed up for Thanksgiving with the sweater I bought her. Thank you.
Thank you very much for the quick answer. I appreciate your time in helping me resolve a problem with my blouse! I love my item that I received and I am very happy to be able to exchange and get another pair of step as I really liked your clothing designs!
Beautiful Garments. Just an issue with about 7 garments. Although the sizes were all 'Large' sizes selected, there were garments that should've been Labeled 'M", as these were truly not a Large size.
Otherwise lovely garments & great Company. Tracking was Brilliant & so Easy to follow.
Thankyou
Easy to navigate & find what you want. Very impressed with how easy it is to change colour & size of garment. Great Site
Great online experience. The delivery was fast, the clothes are always beautiful and of great quality. I love this website. The only thing I can complain about is that sometimes the clothes sell out too quickly, but I solve it by not thinking so much about my purchase!
I've always been fat, tried diets and everything; Nothing worked for me. Shopping was frustrating; the clothes that I liked there were no sizes, those that were sizes, the clothes were classic and boring. Until I found this online boutique; My life changed, I no longer try miracle diets, I simply accepted myself as I am and now thanks to the designs I find here I can wear a look like anyone else. I love their models, their colors, offers, promotions and the best, the prices.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 13th among Women's Clothing sites.
We will try our best to improve our service and provide you the better shopping experience.