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JustFashionNow

How would you rate JustFashionNow?
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France
1 review
0 helpful votes
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Ecstatic
July 23, 2020

I am ecstatic to have found this boutique on the internet! My first purchase was for a printed T-shirt + plaid suspenders. This quirky top stood out to me, and I didn't have to think twice about buying it... SO cute and so different (in a good way)!

Date of experience: July 22, 2020
GB
1 review
0 helpful votes
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VERY IMPRESSED
July 31, 2020

I bought a dress and shoes online and they literally arrived within a few days! I loved both articles! I had also sent her an email with some questions and they responded the same day! It was my first purchase and I will definitely buy from here again!

Date of experience: July 30, 2020
Ohio
1 review
0 helpful votes
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Poor return policy
October 8, 2021

Ordered a blouse for my wife, The product received was clearly the wrong size and poorly fit( looked like an extra plus size and not a medium), Their return policy requires you pay for return to China making it exorbitantly expensive and difficult to return. They offer an option of paying you 15% of the cost which is hardly worth the effort for a few dollars. A total rip off!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

New Jersey
1 review
3 helpful votes
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Attractive styles and prices but..
August 31, 2021
Updated review

Shopping was easy but some information of the merchandise were incorrect or did not agree with the picture (e.g. Color, pattern, etc.), quality and finishing of the products is not great but it's ok for the price.
I ordered several items for my size, some were the right fit, others were too large yet others were too small
It took more than 2 months since I placed the order before the merchandise was delivered

Date of experience: August 1, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We commit to providing a better shopping experience to consumers.


Shopping was easy but some information of the merchandise...
May 22, 2021
Previous review

Shopping was easy but some information of the merchandise were incorrect or did not agree with the picture (e.g. Color, pattern, etc.)

Date of experience: May 22, 2021
Missouri
1 review
3 helpful votes
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Terrible Website
March 6, 2021

Company does not want to sell clothes. They just want your data. I ordered over $200 in merchandise and billing would not apply the proper coupon codes. Horrible customer service. They could not see my order and kept telling me to apply coupon codes that did not work. Then they dumped my whole cart. Don't waste your time or money on this site. I could not even submit an order.

Date of experience: March 6, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.

Canada
1 review
0 helpful votes
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Very pleased
June 17, 2023

I am very happy with all the products from this site and have told many friends and family, I have received my complete order except for the replacement sandals as I received two right feet but I am sure the pair should arrive shortly.
I look forward to ordering more in the future.
Very pleased with the customer service I would give it a 15 out of ten.
Happy customer.

Date of experience: June 17, 2023
Canada
1 review
0 helpful votes
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This is the only online store where I buy clothes because they deliver on time, the clothes are as described, the excellent value for money and free postage returns. It is also a page with a wide variety of clothing and accessories for all girls of any age!

Date of experience: March 18, 2020
Utah
1 review
0 helpful votes
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We ordered with my best friend 6 shirts in this boutique to start. This can be called fast online service. By the way, the shirts are of great quality and with a very cute design, so I can only recommend this store to buy clothes on the web.

Date of experience: April 21, 2021
Indiana
1 review
2 helpful votes
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Disappointed
September 29, 2021
Updated review

I wear a size medium so that what I ordered in the 5 items I bought. Each items was the size of an XL! So I wanted to return them. I have had awful experiences with overseas companies…. They never return your
Money! So this time I took the meager 15% they offered and gave $120.00 worth of clothes to Goodwill! I would never suggest this ( or actually any) overseas company. Hard lesson learned!

Date of experience: August 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We commit to providing a better shopping experience to consumers.


It said $5.00 discount for using my credit card...
July 31, 2021
Previous review

It said $5.00 discount for using my credit card... but it never was taken off my bill.

Date of experience: July 31, 2021
Arizona
1 review
0 helpful votes
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Would Not Order Again!
July 9, 2023

The tops I received were huge and of terrible quality which tells me the sizing chart is not accurate. Immediately I get an e-mail from them offering me a percentage for a cash refund & to keep the item. Why would I keep a too large item? I started wondering about their policy and sent an e-mail questioning how much each item cost... that started about half a dozen e-mails back and forth. The total cost of my order was $74.94 and my refund came to around $35. I decided to cut my losses and will not order from this company again.

Date of experience: July 9, 2023
Canada
1 review
5 helpful votes
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I have ordered a dress 3 months ago but it was BO so it was shipped mid September. It has been 8 weeks now, and I never received the order. Plus the tracking has not been updated since they shipped out in September. I asked for a full refund several times now, they say to wait and that I have to pay shipping if they finally refund, which I doubt they will.

Please avoid this site, it is a complete fraud!

Date of experience: November 3, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Pls contact our customer service team with the order number to help handle the specific issue and we will advise a satisfied solution.

Florida
1 review
0 helpful votes
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Nice styles but sizing is inconsistent
August 6, 2021
Updated review

Nice designs and styles but I find sizing is inconsistent. Returning items is next to impossible... cost and timing is prohibitive. Really too bad. Some of the items fit nicely but others were donated because they don't have a customer friendly option to return for a refund or exchange. I understand this in a way because their prices are fairly low but just to iffy to continue to order from them when you end up giving away half of your order or more. They did offer a discount to me instead of my trying to return the items which I did appreciate but it in no way covered the cost of the items that just didn't fit and would not cover the cost of trying to have them altered if that were possible which in my case would have ruined the design and pretty printed features.

Date of experience: August 6, 2021

My last order was perfect and arrived within the time...
April 1, 2021
Previous review

My last order was perfect and arrived within the time frame it was expected.

Date of experience: April 1, 2021

Beautiful merchandise with some very nice design and...
March 12, 2021
Previous review

Beautiful merchandise with some very nice design and color

Date of experience: March 12, 2021
France
1 review
0 helpful votes
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Avoid absolutely!
August 25, 2022

I ordered Two items: a pair of blue pants that looked stunning in the picture, and a pair of sandals. My order arrived in two parcels, a few days apart - Why?
Big disappointment: the pants did not look at all like those in the picture, they were too big, horribly baggy, the fabric was awfully cheap, even the blue did not look the same. My only explanation is that this company probably produce cheap copies of good prototypes, the ones in the pictures. The sandals were much too big, by two sizes; an ornament was missing on one of them! Not fit to be worn.
And now I am getting the silent treatment on my request for a return, despite the pictures I sent. I think I can smell a scam.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

Iowa
2 reviews
0 helpful votes
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Sized differently
May 11, 2022
Updated review

My shopping experience was ok but it can be difficult to find the checkout.
The merchandise was lovely but the styles range in different sizes. A Medium of one item is an extra large for another item.
I have 3 items to exchange for a different size and 2 that I don't like how they'd fit even if a different size.

Date of experience: May 11, 2022

It was fine
May 27, 2022
Previous review

It was fine. I like the selections.

Date of experience: April 27, 2022
Iowa
1 review
3 helpful votes
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The ReView
March 9, 2021

I like to shop on Just Fashion Now, but a lot of their prices are really high. I love just scrolling through and seeing all of their selections of different clothing styles for different styled people. It is very fun I have not officially ordered anything so I cannot really say anything for how everything fits and everything but this is what I would like to order. This business is very helpful to categorize things to see where to look for certain things. I am a very young active girl who loves to go out and hang out with friends and just be unique.

Date of experience: March 9, 2021
aff j. JustFashionNow Rep
over a year old

Thanks for your attention. Please don't hesitate to contact us by email support@justfashionnow.com or chat if you have got any before sales question. We stay always at your service.

Nevada
2 reviews
0 helpful votes
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Overall I like this site
November 21, 2022
Updated review

This is a fun site to shop with so many choices and good prices. However, some of the items were not what I was hoping for. Some were cheaper quality than they appeared in the picture and unexpected given the items I have purchased in the past. I will still shop there. I received all but 1 item prior to Christmas.

Date of experience: November 21, 2022

Website is easy to use
October 29, 2022
Previous review

Website is easy to use. Fabulous prices.

Date of experience: October 29, 2022

Love the styles
June 25, 2022
Previous review

First time visiting site. Love your styles. Easy to order and I could have gone bankrupt with all the adorable styles but since this was my first adventure, I limited it to 4 items. Loved everything but the sandals didn't fit my narrow foot (but my sister loved them too so she got them!). The leggings were a little big and look more like pj bottoms. The tops were perfect!

Date of experience: June 25, 2022

First time visiting site
May 7, 2022
Previous review

First time visiting site. Easy to find what you are looking for and more! Love your styles.

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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I only buy the perfect clothes, on this website I found what I was looking for a tight dress and a long one. The shipment comes very well packed and adapts perfectly to my body. At the moment I have washed one of the dresses and it has no loss of color, although I recommend not washing it with hot water.

Date of experience: March 18, 2021
GB
1 review
0 helpful votes
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Unfortunately, service, quality and trust don't seem like a priority on many websites these days, but Zolucky is the exception! They have sent me my new dress, the size I chose, very good quality, and without complications or excuses! It was absolutely amazing.

Date of experience: September 1, 2021
New York
1 review
2 helpful votes
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STAY AWAY!
August 24, 2018

I wouldn't add any stars if I could. Their site may look good but the products are very cheaply made nowhere close to correct sizes and the customer service is non existent, impossible to get your money back! Threw everything in garbage. Do the homework make sure its not coming from China.

Date of experience: August 24, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
If you ask for label. You will get authorization from us by email including a label with our return address in it.

Canada
2 reviews
3 helpful votes
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I bought six dresses from this website - all were suppose to be 100 percent cotton. The label on the dresses say coton polyester - and they were 100 percent polyester junk. The dresses are low quality polyester junk that you cannot even use as rags. I wish I had found this site to read the reviews before I ordered. I am trying to send the items back for a refund, but I doubt I'll have any luck. $170 gone - do not buy from this website.

Date of experience: May 28, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Overview

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

Instant Feedback

122,396 reviews
+347