Great selection. Did not receive 15% discount code JFN150FF as you promised
One item was damaged. I am still waiting for two more items. It is over a month from my order date to when I received a partial delivery!
Great selection. Did not receive 15% discount code JFN150FF as you promised
Just got my 2 cardigans, they dont look like in pics at all, very poor quality, went straight to the bin as I would never wear sth so ugly. Reading reviews it makes no sense to spend more money to get a refund as its not guaranteed. Got a quite an expensive lesson to read reviews about a company before ordering anything first. The 5 star reviews must have been written by justfashion (fashion?) themselves. They are con artists, scammers, should be banned from trading worthless $#*!. Pictures are of completely different stuff to deceive customers. Dont buy, dont let them deceive more people. Beware as they trade under different names on different websites too. Hope these bastards will rot in prison one day.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.
Didn't know how to order. Support was very helpful. Don't have IPhone which makes thing difficult ( also can't get code without)
Shoes, showed that Podiatrist designed them, Can't even buckle strap, it's like a puzzle made in China,(which it is).
Didn't know how to order. Support was very helpful. Don't have IPhone which makes thing difficult ( also can't get code without)
Nice patterns. Things mostly fit but quite cheap fabric and quality. Ordered 4 items, 2 were unacceptable Dress was not as I remembered ordering and one top didn't look like it could go theu a wash cycle.
There are different sizing for every garment. There were 6 out of 14 tops that didn't match the sizing chart but since it is a final sale, there was no returning them for refund. Poor customer service. I will not be buying anything from this Company or it's sister companies like Zolucky.
Overall good with continous original and vibrantly coloured clothes, but please add more filters - so many pages to trawl through that you eventually leave the website. Comparison to European and UK sizes would also be helpful.
I placed an order for three pairs of ankle comfy boots two months later I received three pairs ofcomfy shoes nothing resembling what was advertised sizes were in accurate and it is very difficult to return any item because of dissatisfaction just a terrible company to deal with, never again! No customer service telephone number and e mails go un answered.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
Bought two dresses advertised and described as linen and cotton. Both are made of polyester! Cheap bad quality items. There is no return form in the package. I emailed justfashoin. They refuse to refund! Unbelievable! They owe me 75 pound. Never ever buy anything from them. You will regret it.
"Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
"
Ordered 2 items on May 26,2018 and so far have not received. They give you the run around if you email them. Order status is "processing". Then their email Icon dissappeared from my computer screen. I suspect they are no longer in business.
Buyers Beware!
We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."
Placed an order for beach cover up. Took from March 19th to April 17 to receive it after many requests. When finally did arrive (way to late for my vacation anyway) it was not what I ordered or total misrepresentation of item on site! Now in battle trying to get it back to them and holding payment. Discover wonderful dealing with this issue but Paypal also a nightmare. Never/ever again. Also when asking where item was generic email constantly sent claiming in the next 10 days. Bull
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Great! Cute clothes. Although you sold one of my items out from under me, because u thought I wasn't going to make all my 4 payments. So, if I ever order again, will not use payment plan. Thanks D Duffin
Paid for goods in October, never received, one follow up only from justsfashion then nothing!, I have requested a refund but had no response!\]This is a scam site, Facebook please take their site off line.
Sorry for the inconvenience caused. Pls contact our customer services team with the order number so that we can check it for you. We will try our best to help solve this problem.
. frustrating if while starting to order, getting interrupted meant having to restart the order
Plus very late delivery---was ordered for holidays came after a week in Jan.
Couldn't hold order and go back to delete/change an item during ordering process
Didn't find a wa y to review order made, to compare with shipment after items were delivered
Btw there was like an 18: knife slice across the delivered package, thank God it went through two layers of plastic but did not reach the garment inside.
I think some sort of free gift was announced for sone reason... requested item not quite the same or?... I'm not sure that happened.
Pink/while/tan cardigan is ungainly, increasing in width as I wear it.
Dear customer,
Sorry for the inconvenience.
Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The positive reviews have been outlined on other review websites as fake. My product arrived faulty and they refused to allow me to return and wouldn't replace item. Truely the worst online shopping experience I've ever had, a terrible company with no morals.
Could you send us the order number so that we can check it for you? If the item was defective, please send the proof to our email then we will handle the issue in proper manner.
Now over 7 weeks and still waiting for my refund on order ref. J*******. All they ever send is repetitive standard replies to emails with no clear statement as to when payment will be made. Their Contract Terms and Conditions refer to refunds being made in a week!
Have now been waiting over 6 weeks for a refund on poor quality & badly fitting goods it cost me a lot to return to China. Just Fashion originally confirmed they'd refund in a week!
Like the way page saves some items. Checkout address entry was cludgey. Advised I would get notice when shipped. That never happened, after 10 days I was ready to cancel order and just 2 days before needed, it showed up in mailbox.
Like the way page saves some items. Checkout address entry was cludgey.
If you get clothes at absolute bargain prices, why wouldn't anyone shop with this boutique? Too easy... very satisfied with previous orders and would use them again, especially when they have great deals, it is definitely useful for any girl
Real extraordinary customer organization, staff are persistently anxious to help in shoes (despite the way that people are pigs, I know there house must be destroyed. The couldn't mind less, how troubling! Anywho, amazing game plans, constantly shop till I wanna drop. Love this store!
Very easy to order. Shipping takes longer than most places but the product was well made, strong stitching wonderful design. Sizing is not universal so if they give you measurements then pay attention to that. On an other online shopping site here today I ordered a medium but on the site JFN order two to three sizes bigger and it will fit
Clothing not at all as depicted in the pictures! I bought what certainly looked exactly like one of those embroidered Mexican peasant blouses and eagerly awaited it's arrival. When it arrived it was a polyster t-shirt printed to look like the real garment. Awful!
Overview
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Rayleigh, Essex, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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We are sorry for this inconvenience. If you could send some photos to our support email support@justfashionnow.com, we may come up with a better solution. Please don't hesitate to contact us by email or chat. We stay always at your service.