JustFashionNow

Shipping costs very expensive, thus ordered to qualify for free shipping. About a third of my order either fit poorly or lacked quality - would have chosen to return but shipping costs back to China! Customer service was prompt throughout process with online communication; obviously aware of this challenge for clients, I was offered 15% cash for items that I'd return instead, which I accepted. For customer service, I'd rate 10 stars!

It took me two months to get my order and when I did the shoes were too small. I am disappointed because I did not want my money back, only a larger size shoe due their shoes running smaller. I attempted to contact them and when I did they explained that my time to exchange or ask for a refund expired. The shoes were about $ 30, they are too small. I am extremely disappointed and will never shop here anymore... Very sad that they are willing to lose a customer for $ 30.

I was charged for my order without a confirmation number and had no way to communicate with this company when my order had not arrived. Once it id several weeks late trying to exchange or return anything is a nightmare. You have 15 days to return items. They never get back with you on a return address even though they say they will within 48 hours.

First time buyer ordered on July 1 for my trip to Hawaii and it didn't arrive until July 25.we left on the 27. Leaving no time for me to return 2 of the items that looked very different from the picture.the paperwork said must be returned in 15 days and our trip is 14 days. Because of this I will not order from this company again.

The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And their was no guarantee the replacement would be linen/cotton.

Shopping was fine. I dislike having to start over at the top of the page after looking at a fashion. I've ordered 3 dresses. The first one fit fine, but the last 2 were too tight in the shoulders. Knowing sizes run small most times, I ordered a size larger than needed. I'm very disappointed!

Your shipping cost is as much as the sweatshirt! With everyone offering free shipping I was surprised to learn that for one sweatshirt, it would cost $ 15.00 to ship! Customer service sent me an email apologizing for the cost and offered me a 20% off coupon on my next purchase. If you order over $ 109 then the shipping is free. They did reach out and try to make the purchase more acceptable which I find is refreshing in today's marketplace.

I placed a large order for my wife way before Christmas and was told I would receive it well before then. Did not receive the order till 2 weeks after Christmas The whole order was wrong except 1 pair of socks. They only allow you 15 days to return items. I have reached out for a return shipping label for a complete refund to be completely ignored and never got a response. I guess that's their way of treating customers. Will never use their site again

Received two items - not good fit and not pleased with materials. Submitted a refund request, but don't have time to read and take all the steps to return. Will keep and donate to a charity. I'm difficult to find correct fitting (likely a X or XL PETITE, May try again at another time. Thank you.

I have received another order and am very pleased with my purchases. They are great materials and look very nice. It is difficult to look nice and feel good about yourself.

Thank you for providing such comfortable products.

Anita M Way

So disappointed. The items for Christmas gifts and arrived end of January! Wrong sizes and cheaply made, not at all like the pictures!
They were mailed from within the country but must return to China and the costs are more than the items are worth!
Late, wrong sizes, poor quality and impossible to return! It is a scam!

I purchased 8 tops and a pair of shoes from the website.
I read n studied the photons carefully.
Every single top was the wrong size all too small.
Every top was cut wrong.
Every top was not the fabric advertised. All cheap thin polyester.
The shoes not even close as pictured and child sized and no laces.
All useless cheaply made clothes.
All made in china.
Returns are a HUGE hassle.
You must return them back to China at your own cost.
I will never buy from this site ever again.
Huge waste of my time effort n money.
Still no refund. I want my entire $112. Back.
I gave all the stuff to charity.

Upon buying 11 items... and trying to add the $20 off discount that they said I would get after spending $119... and seeing that the free shipping would be given to me after spending $109... I realized that it was false advertising! This is a company that try's to pull the wool over your eyes... they are giving me excuses on why they can't give me these claims.Don't ever order anything from them!

I agree everybody! DO NOT BUY from this (these?) companies. It is a scam. The clothes look lovely on the web site but look at my photo of the washed out beige and dirty pink shirt just received then look at it on the web site where it is a beautiful khaki with vibrant orange and green palm leaves. What do you think of the TWO seams down the arms, one normal down inside from armpit and the other straight down the outside from the shoulder. I paid $23 for express delivery on 14 April and received one of the four items I ordered today, 3 May and their response is 'it takes 3-5 business days to prepare the order' oh, LOL!