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JustFashionNow

How would you rate JustFashionNow?
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GB
1 review
0 helpful votes
Follow fidela y.
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I have made two purchases online here I have not found any problem. Both items (a pair of sandals and a business style dress) were as described and arrived on time. It is cheap but without losing quality, so I am happy to recommend it.

Date of experience: March 30, 2021
Oregon
1 review
0 helpful votes
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Pleasant styles, good prices -- but sizing erratic
June 26, 2023
Updated review

Nice styles, reasonable prices. But when I received the clothing I found the items (all size L) to differ greatly from one to the next. One was much too large, one fit just right had slits along the neckline that didn't show in the web photos. They look like holes or failed stitching, but are clearly deliberate. The third has a line of buttons along the neckline coming together in a vee with additional buttons below, but if you do up some of the buttons they don't line up correctly. I gave the really large one to a friend whom it might fit. I'm wearing the other two.

Date of experience: June 26, 2023

Nice clothes, long shipping time
June 4, 2021
Previous review

I received two of three things ordered; the third was marked "out of stock" after I ordered it, so I have no idea whether it will be sent. The other two items did arrive and appear quite nice, but the shipping time was very long, apparently because they are shipped from China. I have no objection to waiting to receive them, but it would be nice if some indication had been given that it takes so long to ship to the US before I had ordered them.

Date of experience: June 4, 2021

Nice looking clothes/shoes
May 5, 2021
Previous review

Nice looking clothes/shoes. Shipping rate too high.

Date of experience: May 5, 2021
New Jersey
1 review
0 helpful votes
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Received wrong size.
December 28, 2021

The website size choices defaulted to ": small" when I needed "large". I tried to correct this by calling customer service as soon as I realized what had happened and was told they would see what they could do. I ended up receiving "small". Since it's too expensive to return the items, I will be giving them away.

Date of experience: December 28, 2021
Pennsylvania
2 reviews
0 helpful votes
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Poor quality and look. Stretchy polyester fabric that looks NOTHING like the pictures. I have clothes that were described same at this site and all were perfect but these products were trash. Tried to return but instead got some money back on my credit card and was told to keep the items(donated). Shipping is extremely expensive-skip this site!

Date of experience: April 27, 2023
Serbia
1 review
0 helpful votes
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My only drawback is...
September 29, 2019

My only drawback is that skirts and dresses that close with buttons often lose buttons and have difficulty staying closed in the bust area. I'm from big breasts, but this is generally not a problem for me. Otherwise, the clothes are impressive and well made.

Date of experience: September 27, 2019
New Hampshire
1 review
0 helpful votes
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Very satisfied with my experience.
May 19, 2022

Ordering was easy, site easy to navigate. Size chart was accurate. The clothes I purchased were different sizes from small to large. I generally wear a large. You must follow their chart, not just order your size. The quality of the clothing is very good and as seen on the models. The pants were a little wider at the bottom than shown but I don't mind that at 68 yo. I ordered 6 pieces and they came in 3 separate shipments, the last June 21, so a month from placing order. The company keeps you posted on each shipment and there is a tracking number. I knew the items would be coming from China so I expected it would take a month or so, though the first shipment of 3 items arrived within 10 days. I ordered 3 tops, 3 pants and a pair of sneakers for $123 with a coupon. All fit and good quality.

Date of experience: May 19, 2022
New Zealand
1 review
4 helpful votes
Follow Carol H.
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I ordered a top (not reading the reviews first). 6 months later still waiting and all I get when I email is generic answers saying your top has been delayed, every time. All I can say is it has made me aware that you should always read and check websites before you purchase from them. What a scam.

Date of experience: January 7, 2020
Justfashion N. JustFashionNow Rep
over a year old

Can you offer the order number so that we can check for you?

Georgia
5 reviews
0 helpful votes
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Great Looking Clothes
November 23, 2021
Updated review

These items are very nice looking. I had to curtail my shopping because I liked so many of them. The sizing however is off a bit. A whole size too large. I'm waiting now to hear about a return and will order a smaller size.

Date of experience: November 23, 2021

Great selection of items
October 21, 2021
Previous review

Great selection of items.

Date of experience: October 21, 2021

Great selection
May 12, 2021
Previous review

Great selection

Date of experience: May 12, 2021
Idaho
1 review
0 helpful votes
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Great styles, but not in my size. When ordering I was unaware items came directly from China, and the return shipping was on me if they did not fit or satisfy. So I was offered a 25% refund instead of returning items I cannot wear.

Date of experience: June 9, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.


Fun & easy with many items that suit my style
April 30, 2021
Previous review

Fun & easy with many items that suit my style

Date of experience: April 30, 2021
Canada
1 review
0 helpful votes
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I'll let you know the rest when the order is received
August 12, 2021
Updated review

Disappointed. Beautiful patterns and colours of tops. But they are made for Asian not Western bodies. In that spirit, I ordered a size larger but actually should have ordered 3 sizes larger. They're folded up and waiting to give away to someone else. I'm very sad and don't think I will be ordering again. Sizes are not true.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ.

To improve the product quality and service, may I know which item you are not satisfied with?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I'll let you know the rest when the order is received
June 13, 2021
Previous review

I'll let you know the rest when the order is received.:-)

Date of experience: June 13, 2021
Canada
1 review
1 helpful vote
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I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again. Thanks for the great service.

Date of experience: September 23, 2021
California
1 review
0 helpful votes
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SHOPPING EASY. SIZE WRONG.
August 31, 2021
Updated review

This is a new company for me. The shopping was easy. I received my items. Thank You! The shirt was fine. The slacks were too small even tho I ordered a size larger than usual. I'll find a friend who can use them. No problem.

Date of experience: August 31, 2021

This is a new company for me
August 1, 2021
Previous review

This is a new company for me. The shopping was easy. I look forward to receiving my items. Thank You!

Date of experience: August 1, 2021
GB
1 review
0 helpful votes
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I will buy again.
June 15, 2021

Amazing service, I checked the reviews on this website before ordering as I had never heard of the site and thought I would give it a try. I received an email thanking me for purchasing them and my dress arrived shortly.

Date of experience: May 16, 2021
Pennsylvania
1 review
1 helpful vote
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Hello all! All I can say is everyone who said this place is a scam is correct! The reason your shoes takes so long to come is because they are making them out of cheap freaking products and once they do arrive, a month and a half later, they are a disappointment! I am demanding that they give me at least some of my money back for the 4 pair of shoes that I expected! Read reviews before you purchase from a new place!

Date of experience: August 1, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

You can ask for label. You will get authorization from us by email including a label with our return address in it.

Maryland
1 review
0 helpful votes
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Big disappointment
June 8, 2022
Updated review

The dress and blouse that arrived bear no resemblance to those shown on the website. They are super ugly and are way too big for me. I wear medium but these items fit like a large. I will be returning these items and expect to get my refund promptly. I should also mention that it took about 3 weeks for delivery. I have no intention of shopping at that website again.

Date of experience: May 9, 2022

I hope I like the items when they arrive
April 7, 2022
Previous review

I hope I like the items when they arrive.

Date of experience: April 7, 2022
New Zealand
1 review
0 helpful votes
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NEVER AGAIN
May 21, 2023
Updated review

I went on the sizes they offer and ordered my clothes in XL they are all too big. One top is not even as described. One pair of trousers I never even received. Wrote to then and nothing. Also was led to believe everything was in New Zealand dollars then they charged me in American. Fell I wasted $195 NZ dollars. Very disappointed and will never get anything from them again.

Date of experience: April 21, 2023
Miss W. JustFashionNow Rep
over a year old

Dear valued customer,

We apologize for the inconvenience caused by the sizing and description issues you experienced with your recent order. Our team is committed to providing high-quality products and services to our customers, and we are sorry that we fell short of your expectations.

Upon further investigation, we have confirmed that we have replied to each email that you have sent us. If for any reason you did not receive our reply, please check your spam folder.

Regarding the sizing issue, we strive to provide accurate size charts on our website, but we understand that everyone's body type may vary. We encourage our customers to review the size chart carefully and measure themselves before placing an order. If the items received do not fit properly, we do offer a hassle-free return policy for exchanges or refunds.

Regarding the item not being as described, we take this matter seriously and want to ensure that your order is fulfilled correctly. Please contact our customer service team with details photos of the received items and we will investigate the issue and offer a satisfactory resolution.

We apologize for any inconvenience and complaints caused by the delay in processing the trousers in your order. Our team has been working hard to process orders and provide efficient services, but unexpected situations may arise, which could lead to delayed shipments. We deeply regret this and assure you that we will resolve any order issues as soon as possible.

Regarding the currency confusion, we apologize for any miscommunication or misunderstanding. We strive to be transparent in our pricing and currency information. Our prices are displayed in the currency of the country selected on our website. However, exchange rates may fluctuate, which may result in differences in the final amount charged.

Once again, we apologize for any inconvenience and disappointment caused. We value your feedback and will use it to improve our products and services. If you have any further questions or concerns, please do not hesitate to contact us. We hope to have the opportunity to serve you better in the future.

Best regards,
Justfashionnow


Great will know more when i receive my goodies
March 14, 2023
Previous review

Great will know more when i receive my goodies

Date of experience: March 14, 2023
Massachusetts
1 review
0 helpful votes
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Just Fashion Now over the years
May 21, 2023
Updated review

Compared to ordering in the past, it was more difficult to find the items when I returned to finalize order.
Plus this time some products took way too long to receive, probably coming from China. This may affect my future orders.

Date of experience: April 21, 2023

The special unusual products offered
May 25, 2022
Previous review

The special unusual products offered. Thank you.

Date of experience: May 25, 2022
Tennessee
1 review
0 helpful votes
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The clothes seemed satisfactory in quality and color.
February 27, 2022
Updated review

The sizes were far beneath what I normally wear and there were no 'next size up" availability that
Would cause me to initiate a n exchange. The extremely long wait would have been worth it had had the clothes fit properly.

Date of experience: January 28, 2022

Good I haven't received any orders yet so I have no...
December 22, 2021
Previous review

Good I haven't received any orders yet so I have no words concerning entire process.

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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Really happy with my leggings and my top. Very comfortable and of quality! I'll get another pair when there's another sale that's for sure. I bought myself a medium blouse (I usually wear large) and this was absolutely fine, possibly it would have been too large if it was large. The big pants were perfect

Date of experience: May 28, 2021
GB
1 review
0 helpful votes
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Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.

Date of experience: July 28, 2021

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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