This is the first pair of liquefied shirts that I have bought online that has adapted perfectly and is true to size. Materials feel of such high quality, and shipping was fast, you will definitely buy again.
Favorite things about this boutique, fast shipping, easy returns and there is always a discount code that I can use. Easy to navigate with a wide range of products. In terms of quality it is very good.
Beautiful bag, it arrived very quickly, good communication from the company to let me know every step of the way until the bag arrived at my door perfectly packed. Excellent payment options and clothing descriptions with pictures.
Enjoyed it. Clothes were lovely quality material. You really need to be careful with sizing, as some same sizes varied from garment to garment. Patterns on garments were very bright and happy looking just as i like.
WARNING! Do not purchase from this company. Extremely cheap quality items. Items smell horrible. Terrible material used. Very different from photos. I requested return online before 15 day return period. They never contacted me back. Tried again. Never contacted me back. No return address give on packing slip or online. No phone number to call them. Emailed them several times to get return address. Finally contacted me after the 15 days return period. They told me return policy is before 15 days. You can't return now. Went back and forth with emails and showed them proof of my contact before 15 days. Still will not give me return address. Also, the order took over a month to be delivered. They are doing same thing to other customers. Read reviews and comments on google. SCAM COMPANY! FROM CHINA!
Received poor quality fabric/clothes, completely false advertising, polyester sold as cotton blend.
Return label requested, was offered 15% refund & keep crappy items or 20% off more crap.
Never received return label.
Sorry for the inconvenience caused. Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. Feel free to contact our customer service team to get the return instructions within return frame.
Let me start by saying that I generally don't order online, but if every online clothing store was as easy as using this one then I would easily change my mind, there are many things to choose from, almost my entire budget. The clothes i ordered are very nice and comfortable shipping was very very fast overall i would say this website is excellent
Ordered a pair of shoes, tried to cancel them as delivery was delayed but funnily enough they were shipped the day I cancelled them! Have been trying ever since to get a returns code (as they are way too big despite the fact I always wear this size) and as other complaints have stated there is no phone number and no one replies to the emails. Never never again.
Hi Louise, we do provide email service. Sorry to hear that your oder had been shipped and we could not help you cancel. Please wait for the parcel to arrive and if you like it, you can keep the item. If not, you can email us for return/exchange (Item, swimsuit& final sale excluded, should be returned within 15 day return window).
I have purchased numerous items here, every time there is a problem it has been resolved quickly and efficiently. The clothing description provides a lot of peace of mind and your orders are easy to follow, order tracking has improved and when it is expected. Twice the items arrived incorrectly or damaged and a solution was found very quickly. Customer service is useful, they are excellent value for money.
Was not sure what to expect as this was my first time ordering from them. At first glance, I thought the clothes were for the younger generation. After looking through, I found some really nice tops that I could wear at 70 yrs old
The prices were so amazing I just had to order some.
The package took a bit longer than the norm; possibly coming from overseas. When they arrived, I was really pleasantly surprised.
I ordered this dress for my sister's grade party. We were both delighted with the result. She is over 6 feet tall, so we knew we would have trouble getting a ready-to-wear outfit, but the service at this boutique was the end of our problems. It was perfectly adjusted, it arrived well before the estimated delivery time. The dress is top quality and is better than I would expect. I have no hesitation in recommending it.
I needed to buy something for my mother's birthday and I found this website. I knew you liked scarves, so I went to the accessories section and chose the long tassel scarf with gold and black thread that was 30% off. Many of her accessories are for sale, which is great! A very good site, great sales, and easy to navigate! Definitely looking forward to buying her other things.
I ordered a dress (on sale) with a lovely print - but when it arrived the fabric had "watermark like" runs in the pattern that was a huge flaw. Then I can't even send it back (had no idea it would go back to China!) due to the postage cost being so very high. I will never order from this company again.
Ten minutes after ordering I noticed that the outfit purchased was the wrong one and immediately notified Just Fashion and was informed it was already shipped. Two days later I ordered the correct item and received them both on the same day.
Seems to me the initial order could have been stopped rather than getting an outfit I did not desire.
So many beautiful clothes to choose from. I was a little worried about sizing as live in Australian and sizing is different. I'm hoping I've chosen right as I will be back for more shopping.
I've now received my dress and size was perfect although longer than I thought it would be.
I bought my merchandise on line April 21. Didn't get any info on when I could be expecting my clothes. Came July 6. Their sizing is very strange but fortunately I only need to send back one item. Very poor service and clothes are fair. Learned my lesson not to buy online.
We advise u to use “guide size” to decide your ideal size, because size varies between our items. Size guide with detailed measurement is included on each product page. Could you send us your order number so that we can check the return status of your order?
While doing some internet shopping late at night, I was very grateful that my question was answered in a matter of minutes by a lovely lady from this online boutique who was so helpful. I was able to complete my purchase that night instead of waiting until the next day! Unbeatable customer service. Can't wait for my dress to arrive :)
I just wanted to say incredible service from this boutique, he went out of his way to make sure I got my dress in time for a party and he was so good responding to my emails that I recommend them with ease. The dress is beautiful, could not recommend it more!
I bought 4 pairs of sneakers online at this boutique and I can't believe how cheap they all were. Together they cost much less than each pair if purchased at retail in a mall. Great shoes too, no factory glitches at all. They also came very fast. Very happy with this purchase.
The dress I ordered was at least 3 or 4 sizes smaller than labeled. The fabric looked pretty in the advertisement, but was not of good quality. The order took several weeks to reach me, and when I asked to return it for a refund, I was informed that I could get a cash amount that was about 12% of the cost. I wil never be sucked in to ordering from this company again! Let the buyer beware.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.