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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Blouse sleeves badly constructed on latest item, the one ordered in May which arrived two days ago.
Orders often wrong size and long wait before arriving. One order from May still 'pending'.
Orders often wrong size and long wait before arriving. Finally received a n item ordered in May.
I impressed by the variety of choices I found while browsing through the jewelry section. I was specifically looking for rings and I found many more than I could afford to purchase. I did finally settle on 5 different styles, which were all much more stylish than I expected to find. This WAS a frustrating experience, though, because NONE of the rings were available in HALF sizes!
I am pleased to find a shopping website that not only had nice merchandise at reasonable prices but I was able to get & use a discount code. Now, I'll keep my fingers crossed that my products arrive when promised!
Pretty comfortable clothes at great prices, highly recommend
The dress I ordered was at least 3 or 4 sizes smaller than labeled. The fabric looked pretty in the advertisement, but was not of good quality. The order took several weeks to reach me, and when I asked to return it for a refund, I was informed that I could get a cash amount that was about 12% of the cost. I wil never be sucked in to ordering from this company again! Let the buyer beware.
All fine, but still too hot to wearing the sweater or cardigan now.
The size is right, the design is good, the tricotage mainly synthetic, but for the price that's to be expected.
Hope, they will keep looking nice later, being worn for a while.
The P&P rather pricey, maybe that could be improved later?
Thank you!
All good. The P&P rather pricey. Hope it won't be too long. Thanks!
Good experience shopping. Item didn't look like picture once I received. To ship it back, it would have cost half the purchase and original shipping price. Probably would not purchase again. Company gave me 10% back. Will never wear the item.
The ordering was easy, but sizes were not what expected. Quality of products is poor and what was received was not as shown on ad or website.
This is my first order. A little concerned about sizes and quality of material, but will wait and see. Selecting and ordering was quite and easy.
I love shopping here, this is my favorite online clothing shopping website. I get most of my clothes and other accessories, mostly this is a safe and reliable website to shop for.
I purchased 8 tops and a pair of shoes from the website.
I read n studied the photons carefully.
Every single top was the wrong size all too small.
Every top was cut wrong.
Every top was not the fabric advertised. All cheap thin polyester.
The shoes not even close as pictured and child sized and no laces.
All useless cheaply made clothes.
All made in china.
Returns are a HUGE hassle.
You must return them back to China at your own cost.
I will never buy from this site ever again.
Huge waste of my time effort n money.
Still no refund. I want my entire $112. Back.
I gave all the stuff to charity.
Sorry that you are not satisfied with the item(s).
Could you pls send us your order number & some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Très bonne. Je n'ai pas l'habitude des achats en ligne mias, jusqu'ici toout va bien. J'ai hâte de voir mon achat car ça fait des jours que je la regarde.
Très bonne. Je n'ai pas l'habitude des achats en ligne mias, jusqu'ici toout va bien. J'ai hâte de voir mon achat car ça fait des jours que je la regarde.
Wow, You have a lot to chose from. I had a very difficult time deciding what I wanted to purchase. I will definitely be shopping here again. Unless for some odd reason the items aren't what they look like on your website
Wow, You have a lot to chose from. I had a very difficult time deciding what I wanted to purchase. I will definitely be shopping here again. Unless for some odd reason the items aren't what they look like on your website
The dress looked great on the model online, but it was only ok once I got it. It is much longer than I expected and the fabric is not what I expected. The website needs to give a bit more information about the clothing. There's nothing particularly wrong with the dress, just not quite what I was expecting.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
So far, everything seems pretty straightforward.
I enjoy shopping on this site, but, I have waited for more than a month to receive all the products. I think I finally received the last of all the purchases today, 9/23/2021. Also, I received TWO dresses in XXL when I only ordered ONE in XL I do not know why the second dress came a few days after the first dress arrived. It is a black dress, long, with white flowers down the front of the top.
I made a mistake of ordering from that company. I checked their return policy - everything seemed normal - they would accept returns and issue a refund. I ordered a Floral-Print Casual Crew Neck Shirt because it looked soft and loose and I ordered 2xl - a size larger than I usually wear (order *******). The item that arrived is made of stiff non-stretchy fabric and is the same width at shoulders and hem. The kitty one-size socks measure 5.5" at sole and definitely would fit any cat, but very few adult women. When I attempted a return i was informed that the goods have to be returned to China (shipping starts at $37) and I may be responsible for customs fees. Or they offer me %15 refund and I can keep the goods. I think it's a deliberate scam to discourage people from returning substandard goods. Stay away.
Sorry that you are not satisfied with the item(s).
Could you pls send us your order number to check for you? We could not locate your order with the order number 8410506.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
When I ordered, I was told the sizes ran a size larger than needed. I should have listened, but didn't. Even so, I am enjoying the large dresses. Thank you. Next time I shall take your advice!
I kept losing my full order, but it returned after a while. Good!
I enjoyed the shopping experience. There were numerous options from which to choose.
Problems placing the order. Tried three times before it went through. Nice looking tops, but I may not return since ordering experience is poor.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Problems placing the order. Tried three times before it went through. Nice looking tops, but I may not return since ordering experience is poor.
Nice stuff in the pics. Not quite what I was expecting in person. Will not order again.
Sorry that you are not satisfied with the item(s).
Your feedback is very important to us. We'll forward your sincere feedback to relevant department, and do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Items made of the worst fabric I have ever seen. Won't even bother to try them on.
Huge selection, You can find some really cute clothes. The dresses I ordered are great- comfortable and flattering. The shirts were not as I expected. They looked better in the pictures than in in person. The shorts are perfect for the summer. Prices are really good.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thank you for your feedback and sorry for the inconvenience.
The delivered date depends on the weather and some other irresistible factors.
Hope you understand.
As we checked, most of your parcel(s) were delivered, only Cold Shoulder Button Up Shirt Cotton-Blend Short Sleeve Casual Shirts & Tops in transit.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com