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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company does not typically respond to reviews

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122,395 reviews

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Pennsylvania
2 reviews
0 helpful votes
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Very easy, wonderful Prices! Quality seems good. Will purchase more items in the future.

Date of experience: July 26, 2021

Very easy, wonderful Prices!
June 23, 2021
Previous review

Very easy, wonderful Prices!

Date of experience: June 23, 2021
Canada
1 review
0 helpful votes
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Good price, good stuff
August 25, 2021
Updated review

Good in general. The check out is slow, I dont know why? Maybe my internet!

Date of experience: July 26, 2021
Miss W. JustFashionNow Rep
over a year old

Pls change to another browser like google chrome or use paypal to check out.

We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good in general
July 26, 2021
Previous review

Good in general. The check out is slow, I dont know why? Maybe my internet!

Date of experience: June 26, 2021
Virginia
1 review
0 helpful votes
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Nice clothes!
July 26, 2021
Updated review

Why no sizes over 8 for shoes and slippers?
Why no choices for shipping fees?
Otherwise great selections. Waiting to see sizes on some items that did not have sizes listed...

Date of experience: July 26, 2021

Why no sizes over 8 for shoes and slippers?
June 26, 2021
Previous review

Why no sizes over 8 for shoes and slippers?
Why no choices for shipping fees?
Otherwise great selections. Waiting to see sizes on some items that did not have sizes listed...

Date of experience: June 26, 2021
Georgia
1 review
0 helpful votes
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Good Luck, no Return
August 25, 2021
Updated review

I received my order which I had ordered in the size I always get. Both items too small. Also, one of the items did not look like the picture online. Asked for a refund. Was told since I had to return to CHINA, I might have to pay not only shipping but custom charges. They offered me a 15% refund. WHAT A RIP OFF. WILL NEVER BUY FROM THIS COMPANY AGAIN.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Cute clothes, easy to check out
June 25, 2021
Previous review

Cute clothes, easy to check out

Date of experience: June 25, 2021
Pennsylvania
1 review
0 helpful votes
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Shipping charge...
July 26, 2021
Updated review

I felt the shipping charge of $9.99 was high considering how small/lightweight the shirt I purchase weighs...

Date of experience: July 26, 2021

I felt the shipping charge of $9.99 was high considering...
June 25, 2021
Previous review

I felt the shipping charge of $9.99 was high considering how small/lightweight the shirt I purchase weighs...

Date of experience: June 25, 2021
Ohio
1 review
0 helpful votes
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Dresses
August 25, 2021
Updated review

Shipping too expensive
Took too long to get here did not know it was coming from China

Date of experience: July 26, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.

The delivered date depends on the weather and some other irresistible factors.

Hope you understand.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Shipping too expensive
July 26, 2021
Previous review

Shipping too expensive

Date of experience: June 26, 2021
Texas
1 review
0 helpful votes
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It was easy to order. The shirts I ordered arrived fairly quickly, but I was very disappointed in the appearance of the garments. They don't really look like the pictures on the website.

Date of experience: July 26, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Easy and fast
June 25, 2021
Previous review

Easy and fast.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Products
August 25, 2021
Updated review

Items received promptly and there was no problem ordering the items

Date of experience: July 26, 2021

Products
August 24, 2021
Previous review

Items received promptly and there was no problem ordering the items

Date of experience: July 25, 2021
New Zealand
1 review
0 helpful votes
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Product quality was poor - sizing inconsistent
July 25, 2021
Updated review

Seems great - will see what products like and how long they take to arrive - fingers crossed for good results and I can then shop with you again,. My last experience was poor with another online service.

Date of experience: July 25, 2021

Seems great
June 25, 2021
Previous review

Seems great - will see what products like and how long they take to arrive - fingers crossed for good results and I can then shop with you again,. My last experience was poor with another online service.

Date of experience: June 25, 2021
Hawaii
2 reviews
0 helpful votes
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Prompt resolution of my problem
July 25, 2021
Updated review

I had a confusing experience with placing my order and how the shipping was added. I wrote and received an immediate reply and offer of a small discount for my problem. I really appreciate the courteous and prompt customer service from Miss W.
I just ordered, so have not yet received the blouses I ordered, but I was impressed that they were shipped out immediately. I look forward to receiving them.

Date of experience: July 25, 2021

I have never in life ordered something, completed the...
August 24, 2021
Previous review

I have never in life ordered something, completed the transaction, the company has already been paid for the goods, and only then be directed to shipping, which added another $11 to my total. By then, PayPal has already charged me for the blouses, so there's no way out. I'm forced to pay overpriced shipping- I would have cancelled the order right at the start because $11 is too much to pay to ship a couple of blouses. What a sneaky thing to do!

Date of experience: July 25, 2021
California
2 reviews
0 helpful votes
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Summer Dress
July 25, 2021
Updated review

Dress was as advertised, price was good. My wife really liked it.

Date of experience: July 25, 2021

Nice selection of products, prices were very competitive
May 4, 2021
Previous review

Nice selection of products, prices were very competitive

Date of experience: May 4, 2021
Arkansas
1 review
0 helpful votes
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Very disappointed... will not do business again
August 24, 2021
Updated review

My experience was terrible because I did not know this company was in China, which it took months to get my merchandise. And coming from China... the shirts are too small. I would have ordered a size up if I had known they were coming from China because China always makes clothes very small. I will never do business with this company again...

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers.

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


So far so good
June 25, 2021
Previous review

So far so good.

Date of experience: June 25, 2021
California
1 review
0 helpful votes
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Defective product
August 24, 2021
Updated review

Shoe fell apart on first use. Company sending replacement shoe but I ordered another color too. Hoping it doesn't fall apart as well.

Date of experience: July 25, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Website was unstable and froze 3x before I could order
July 25, 2021
Previous review

Website was unstable and froze 3x before I could order.

Date of experience: June 25, 2021
Arizona
1 review
0 helpful votes
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I'm not sure where they get the pictures they show on their website but the product they shipped me wasn't even close to the picture. The top we received is terrible colors with fuzzy edges on the print. You can tell this is cheaply made from a long distance away. To top this off I can either pay more for shipping to return an item that should have never been sent or they offered to let me keep it at 15% off. After 3 emails they've increased the discount to 30%. That makes this a very expensive rag...
I wouldn't recommend buying anything from this company. If you don't get what you order they expect you to pay for it anyway.
The pictures show the washed out light blue color top that was shipped to us versus the actual picture of a green top that I ordered. BTW, they don't offer this top in anything that even comes close to the color we received, I don't know where they got this one.
Their return policy requires that you keep the original bag to return the product in. When looking at the bag we received it looked like this top has been shipped many times and returned, they obviously don't care if the customer is happy, they just want their money.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Florida
1 review
0 helpful votes
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Love the clothes!
July 25, 2021
Updated review

Color & patterns match pictures well. Out of 8 items, 3 were oversized M. But I have a friend that will enjoy them. I will order again

Date of experience: July 25, 2021

Easy to use!
June 25, 2021
Previous review

Easy to use! Can't wait for my stuff to arrive!

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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My opinion
August 24, 2021
Updated review

Service was fine... not happy with the workmanship of some of the items and material not as described but sizing good... will not order again

Date of experience: July 25, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which items you are not satisfied with?

We will do our best to improve the quality of our products.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I will have a better idea when I receive the goods...
July 24, 2021
Previous review

I will have a better idea when I receive the goods if they are what they advertised as

Date of experience: June 24, 2021
Canada
1 review
0 helpful votes
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The sizing is too small. The material cheap synthetic. Unwearable. Very disappointed. Will never order again.

Date of experience: July 25, 2021

Great so far
June 25, 2021
Previous review

Great so far. Have never ordered before. Hoping everything gets shipped.

Date of experience: June 25, 2021
Wisconsin
2 reviews
0 helpful votes
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Not for plus sizes
July 25, 2021
Updated review

The clothes are very nice wish they fit a queen sized woman. The size is for regular
women not seen for plus sizes.

Date of experience: July 25, 2021

Nice reviews and hope it fits!
June 23, 2021
Previous review

Nice reviews and hope it fits! The pics are nice.

Date of experience: June 23, 2021
North Carolina
2 reviews
0 helpful votes
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Fabrics are cheap
August 24, 2021

Prior orders bad fabric, too much polyester and pattern printed on it, not woven into it. I haven't returned any because a hassle. So I'm keeping but will not wear. This dress has more cotton but I don't trust it. This is last order if fabric is bad, and I won't rate it.

Date of experience: July 25, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Illinois
1 review
0 helpful votes
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Sizing
August 24, 2021
Updated review

Garments ran 2 sizes smaller than normal, quality good

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the size.

Size of items from different designers differ.

So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Nice selection unique styles
June 25, 2021
Previous review

Nice selection unique styles

Date of experience: June 25, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347