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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Very easy, wonderful Prices! Quality seems good. Will purchase more items in the future.
Good in general. The check out is slow, I dont know why? Maybe my internet!
Good in general. The check out is slow, I dont know why? Maybe my internet!
Why no sizes over 8 for shoes and slippers?
Why no choices for shipping fees?
Otherwise great selections. Waiting to see sizes on some items that did not have sizes listed...
Why no sizes over 8 for shoes and slippers?
Why no choices for shipping fees?
Otherwise great selections. Waiting to see sizes on some items that did not have sizes listed...
I received my order which I had ordered in the size I always get. Both items too small. Also, one of the items did not look like the picture online. Asked for a refund. Was told since I had to return to CHINA, I might have to pay not only shipping but custom charges. They offered me a 15% refund. WHAT A RIP OFF. WILL NEVER BUY FROM THIS COMPANY AGAIN.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I felt the shipping charge of $9.99 was high considering how small/lightweight the shirt I purchase weighs...
I felt the shipping charge of $9.99 was high considering how small/lightweight the shirt I purchase weighs...
Shipping too expensive
Took too long to get here did not know it was coming from China
Thank you for your feedback and sorry for the inconvenience.
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.
The delivered date depends on the weather and some other irresistible factors.
Hope you understand.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
It was easy to order. The shirts I ordered arrived fairly quickly, but I was very disappointed in the appearance of the garments. They don't really look like the pictures on the website.
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Items received promptly and there was no problem ordering the items
Items received promptly and there was no problem ordering the items
Seems great - will see what products like and how long they take to arrive - fingers crossed for good results and I can then shop with you again,. My last experience was poor with another online service.
Seems great - will see what products like and how long they take to arrive - fingers crossed for good results and I can then shop with you again,. My last experience was poor with another online service.
I had a confusing experience with placing my order and how the shipping was added. I wrote and received an immediate reply and offer of a small discount for my problem. I really appreciate the courteous and prompt customer service from Miss W.
I just ordered, so have not yet received the blouses I ordered, but I was impressed that they were shipped out immediately. I look forward to receiving them.
I have never in life ordered something, completed the transaction, the company has already been paid for the goods, and only then be directed to shipping, which added another $11 to my total. By then, PayPal has already charged me for the blouses, so there's no way out. I'm forced to pay overpriced shipping- I would have cancelled the order right at the start because $11 is too much to pay to ship a couple of blouses. What a sneaky thing to do!
Dress was as advertised, price was good. My wife really liked it.
Nice selection of products, prices were very competitive
My experience was terrible because I did not know this company was in China, which it took months to get my merchandise. And coming from China... the shirts are too small. I would have ordered a size up if I had known they were coming from China because China always makes clothes very small. I will never do business with this company again...
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Shoe fell apart on first use. Company sending replacement shoe but I ordered another color too. Hoping it doesn't fall apart as well.
Thank you for your feedback and sorry for the inconvenience.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Website was unstable and froze 3x before I could order.
I'm not sure where they get the pictures they show on their website but the product they shipped me wasn't even close to the picture. The top we received is terrible colors with fuzzy edges on the print. You can tell this is cheaply made from a long distance away. To top this off I can either pay more for shipping to return an item that should have never been sent or they offered to let me keep it at 15% off. After 3 emails they've increased the discount to 30%. That makes this a very expensive rag...
I wouldn't recommend buying anything from this company. If you don't get what you order they expect you to pay for it anyway.
The pictures show the washed out light blue color top that was shipped to us versus the actual picture of a green top that I ordered. BTW, they don't offer this top in anything that even comes close to the color we received, I don't know where they got this one.
Their return policy requires that you keep the original bag to return the product in. When looking at the bag we received it looked like this top has been shipped many times and returned, they obviously don't care if the customer is happy, they just want their money.
Sorry that you are not satisfied with the item(s).
Could you pls send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Color & patterns match pictures well. Out of 8 items, 3 were oversized M. But I have a friend that will enjoy them. I will order again
Service was fine... not happy with the workmanship of some of the items and material not as described but sizing good... will not order again
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which items you are not satisfied with?
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I will have a better idea when I receive the goods if they are what they advertised as
The sizing is too small. The material cheap synthetic. Unwearable. Very disappointed. Will never order again.
Great so far. Have never ordered before. Hoping everything gets shipped.
The clothes are very nice wish they fit a queen sized woman. The size is for regular
women not seen for plus sizes.
Nice reviews and hope it fits! The pics are nice.
Prior orders bad fabric, too much polyester and pattern printed on it, not woven into it. I haven't returned any because a hassle. So I'm keeping but will not wear. This dress has more cotton but I don't trust it. This is last order if fabric is bad, and I won't rate it.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Sorry that you are not satisfied with the size.
Size of items from different designers differ.
So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
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