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JustFashionNow

How would you rate JustFashionNow?
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Arizona
1 review
0 helpful votes
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Not Satisfied
June 29, 2022
Updated review

Items I rdered did not fit so I asked about returning them. They said to keep them and the would return 15% of purchase price since I would have to send them to China. Never buy from this company.

Date of experience: May 30, 2022

Very easy
April 30, 2022
Previous review

Very easy.

Date of experience: April 30, 2022
Wisconsin
1 review
0 helpful votes
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Merchandise was Not as expected
March 2, 2022
Updated review

One Items ordered was described as being a sweatshirt. It was polyester. Sweater was not as heavy as it looked in the photo, really quite thin yarn. 3rd item as pictured. Shoes are fine, fit well.

Date of experience: January 31, 2022

Large assortment of merchandise, different from usual
January 1, 2022
Previous review

Large assortment of merchandise, different from usual. Loved it.

Date of experience: January 1, 2022
MD
1 review
0 helpful votes
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Wonderful exhited
June 18, 2019

Wonderfully exhited endowments, apparel and homeware in the notorious CathKidston plans. Clean brilliant extensive store with lovely and bright staff.

Date of experience: June 18, 2019
California
1 review
0 helpful votes
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TIME IS OF THE ESSENCE
December 6, 2023

AT FIRST I WAS HAPPY TO HAVE ORDERED WHAT I THOUGHT LOOKED NICE. BUT THEN IT TOOK FOREVER AND I DID NOT GET MY ORDER IN TIME TO WEAR IT FOR THE XMAS GATHERINGS. WHEN I FINALLY RECIEVED MY BLACK FURY COAT, IT WAS A SIZE XL BUT IT SHOULD HAVE BEEN A 1X TO ALLOW ROOM WITH A SWEATER, SO THE MEASUREMENTS WERE NOT SIZED LARGE ENOUGH ACROSS THE CHEST. THE LONG COAT, SAME PROBLEM. WHEN YOU BUTTON IT CLOSED, IT SMASHES YOUR BREAST FLAT, REALLY UNCOMFORTABLE. WHEN I TRIED TO GET A RETURN LABEL, NO RESPONCE AND THE BAGS THE COATS WERE SENT IN, HAD NO PAPER WORK TO SEND BACK. SO, NOW I AM STUCK WITH OVER A $100.00 DOLLARS WORTH OF COATS LAYING AROUND. I DO LIKE THE OTHER CLOTHES I RECEIVED. I WILL NOT ORDER ANOTHER THING FROM THIS COMPANY UNTIL THEY SHOW SOME RESPECT FOR RETURNS.

Date of experience: December 6, 2023
Virginia
1 review
0 helpful votes
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We all make choices!
June 11, 2022

I was initially drawn to this site by an ad that appeared on a website that I regularly visit - I liked what I saw in the ad so I visited the website and ended up making a purchase
I must say the website is a little overwhelming - large selection and moderate pricing
I could have purchased almost everything I saw - but decided to make a small purchase to check out the quality and timing - and was pleasantly surprised - Quality was good and goods were received in a reasonable time frame - I will be purchasing again from JustFashionNow

Date of experience: May 12, 2022
Florida
1 review
0 helpful votes
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Don't believe what you see on the site!
March 12, 2022

I placed orders at the end of November hoping to receive the Christmas items BEFORE Christmas. One order arrived the first week of January. The other order didn't arrive at all. After dozens of emails all they would do is tell me to check with my post office. As far as the quality of the product, it was gross! I was looking for sweaters and received some kind of print on stretchy polyester. It was more suited as PJs than wearing to a Christmas Party. The shipping time was NOT reveled at the time I ordered. I would not have ordered had I known. The shipment coming from China was not reveled. I wouldn't have ordered had I known. THE WORST EXPERIANCE EVER! What I did receive has gone to Goodwill. SO DISGUSTED!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Total time = processing time + shipping time
Order Processing: 4-7 Business Days.
For more details of the delivery, you can check here: https://justfashionnow.com/information/Delivery
The actual delivered date should base on the real shipping situation. Hope for your understanding.

Sorry that you are not satisfied with our items. It would be much helpful that if you can provide the related order number to us so that we can check the related issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Oklahoma
2 reviews
0 helpful votes
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Not a happy camper!
November 19, 2022
Updated review

First off I didn't order but 1 pair of pants tryed to stop the order anyway to make a long store short I ended up with a extra pair of pants & a shirt that I don't like & it's going to cost me to send it back so I might be stuck with that ( NOT A HAPPY CAMPER!

Date of experience: October 20, 2022

So far so good!
September 18, 2022
Previous review

So far so good!

Date of experience: September 18, 2022
New Jersey
1 review
6 helpful votes
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This is. Scam!
April 15, 2018

Ordered five dresses. Four of the five are unwearable and completely different from what I ordered. This is a rip-off company from China! Do not buy from these people!

Date of experience: April 15, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

North Carolina
1 review
1 helpful vote
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Terrible quality, missized, they refuse to take back unless I pay return (very expensive to China). To return $70 of merchandise I need to pay $45. I tried to reason with them and got back the same thing (only they upped how much a discount I could get on new merchandise if I keep it). WHY WOULD I BUY MORE INFERIOR MERCHANDISE FROM THIS AWFUL SITE? AND WHY WOULD I WANT TO KEEP THE INFERIOR MERCHANDISE?

Date of experience: July 30, 2019
Justfashion N. JustFashionNow Rep
over a year old

We apologize for the inconvenience.
Kindly be noticed that according to our policy, customers will have to pay for the return shipping fees.
We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Massachusetts
1 review
0 helpful votes
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Stay away! Junk
March 23, 2021

Not anything like it looks worst 270.00 I ever spent. Cheap products don't buy! Proportionately incorrect. Pockets hung down below waistline. Uggggg. Cheap cheap cheap. No refunds. Don't huy

Date of experience: March 23, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.

New Jersey
1 review
11 helpful votes
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Scam artists -
March 29, 2019

I ordered merchandise and paid for expedited shipment - I never got my merchandised and then when I tried to cancel my order they kept delaying it and asking for more time. Then they shipped items out supposedly - gave me made up waybills to stall me until they were actually shipped- I asked several times for actual tracking numbers and to please cancel the balance, they only cancelled one item and never credited my card. I continued to try to cancel the balance. It was only when I made a dispute with paypal that they agreed to cancel the balance and give me correct tracking numbers for what was shipped. But wait it gets better, they still have not refunded me and they are saying that it is because I placed a dispute with paypal and I need to remove the dispute with paypal to get the refund. I spoke with Paypal and they said that is incorrect and they can refund me at anytime.

I should have known they charged my card instantly when I placed the order - most company charge you as they ship. It is all very shady and unethical.

Date of experience: March 29, 2019
Justfashion N. JustFashionNow Rep
over a year old

We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.

Arizona
1 review
0 helpful votes
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Not sized correctly and terrible refund options. I could never recommend your company. I settled for a 15% refund and something much less was athorized

Date of experience: March 31, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Lots of choices
February 26, 2022
Previous review

Lots of choices

Date of experience: February 26, 2022
Bangladesh
1 review
1 helpful vote
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Justfashionnow clothing is amazing! Every thing is reasonably priced and fits perfectly. Great product love my experience with Justfashionnow! Item was lovely and as described.

Date of experience: December 17, 2018
New Zealand
1 review
0 helpful votes
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WOULD NOT RECOMMEND TO ANYONE. THEN THEY EXPECTED ME TO PAY FOR THEIR STUFF UP, WHEN THE POST COST ABOUT $70.00! NEVER AGAIN, PLUS SO MANY ARGUMENTIVE TXTS, YOU TOOK MY MONEY, SENT ME THE WRONG SIZES AND EXPECTED ME TO PAY THAT MUCH TO RETURN FOR YOUR STUFF UP? NO, I WOULD NEVER RECOMMEND YOUR SITE TO ANYONE, IF YOU WANT TO SELL AROUND THE WORLD, THEN WORK OUT A MORE REALISTIC RETURN POLICY COST!

Date of experience: March 8, 2023
Miss W. JustFashionNow Rep
over a year old

The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


QUICK AND EASY, HIGHLY RECOMMENDED TO ALL
February 6, 2023
Previous review

QUICK AND EASY, HIGHLY RECOMMENDED TO ALL.

Date of experience: February 6, 2023
Croatia
1 review
1 helpful vote
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Was wonderful
March 5, 2022

The suerters I bought are beautiful, they meet and exceed my expectations. The good quality, the bright color, the buying process here was wonderful. Thanks!

Date of experience: February 3, 2022
Oklahoma
1 review
0 helpful votes
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Vacation hopefulls
May 15, 2023

Given a 15% code then it would not apply. Could not tell if I could return if did not fit
Couldn't get help with return AFTER SENT FOR RETURN
Wanted me to keep for a discount and when said no nothing Why do that when things I could not wear

Date of experience: April 15, 2023
Canada
1 review
0 helpful votes
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About 50-50 with products I received
September 21, 2021

I am very happy with 2 of the four items i received. The other two are not at all what i thaought i was ordering. The fabric is odd and it is causing me to hesitate to reorder.

Date of experience: September 21, 2021
Colorado
2 reviews
0 helpful votes
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Sizes
June 26, 2021
Updated review

I followed the size chart before placing my order. I received my order and the sizes for a US size blouses were way to small. I wear a size 18/20 or 2x. I followed the sizes on your size chart for the blouses I chose. Lg. Way too small, 1x, which was way too small, another said 3x too small which I think should been 4x, Easy to maneuver around the site lots of nice looking items easy to check colors and sizes. Your sizes for US sizes don't seem to equal actual US sizes. I have purchased many blouses giving you guys another chance but they are always to small, so end up giving them for gifts. This time I am returning the blouses. Unfortunately I will not purchase anymore. I have purchased shoes and sandals from you no problems good sizing with US size and comfortable.
I was not sent a return label. How do I make my return.
Thank you.
Avis V. Santos
*******@student.cccs.edu

Date of experience: June 26, 2021

Sizes
June 26, 2021
Previous review

I followed the size chart before placing my order. I received my order and the sizes for a US size blouses were way to small. I wear a size 18/20 or 2x. I followed the sizes on your size chart for the blouses I chose. Lg. Way too small, 1x, which was way too small, another said 3x too small which I think should been 4x, Easy to maneuver around the site lots of nice looking items easy to check colors and sizes. Your sizes for US sizes don't seem to equal actual US sizes. I have purchased many blouses giving you guys another chance but they are always to small, so end up giving them for gifts. This time I am returning the blouses. Unfortunately I will not purchase anymore. I have purchased shoes and sandals from you no problems good sizing with US size and comfortable.
I was not sent a return label. How do I make my return.
Thank you.
Avis V. Santos
asantos32@student.cccs.edu

Date of experience: June 26, 2021

Easy to maneuver around the site lots of nice looking...
May 25, 2021
Previous review

Easy to maneuver around the site lots of nice looking items easy to check colors and sizes easy to cart items and pay out.

Date of experience: May 25, 2021
Australia
1 review
0 helpful votes
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Lovely tops
September 2, 2021
Updated review

Checkout is easy but the sizings were so different, I already 4 shirts of the same size and all of them were different fittings, I've had to adjust 2 to fit me,.

Date of experience: September 2, 2021

Simple checkout makes it easy
August 3, 2021
Previous review

Simple checkout makes it easy

Date of experience: August 3, 2021
New Jersey
2 reviews
0 helpful votes
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Order was received but not wanted.
September 11, 2021

Please cancel the order and give us a 15% return and we do t have to return it. We will take you up on that policy and thank you.

Lou Chimenti/October 11,2021

Date of experience: September 11, 2021

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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