User-friendly shopping site!
Looking fw to getting the items. Thanx...
Got the items in a month.
No problem if you're not in a hurry...
Just as seen on pictures.
Good buys, thanx!
User-friendly shopping site!
Looking fw to getting the items. Thanx...
The ordering was an easy process. The only problem was that it took so long to get it in the mail as I put the order in June 5th and received my purchase July 13th.
I just got my first order today in the mail, love my new blouse fits perfect.
So I order two more purchases today. I will diffently purchase again. Shopping
Experience so far has been great.
My order number J*******
I paid for expedited shipping on April 5th... my order was over 200.00 and it has not shipped and they have stopped responding. I have asked for a refund immediately! SCAM!
I ordered what was described as sweatshirts, but each was a long sleeved t-shirt. Some had only overlock on the bottom and around the end of the sleeves. Not at all what I was expecting.
I PAID AN EXTRA $50 FOR SHIPPING AND PER THERE WEBSITE I SHOULD GET MY ITEMS WITHIN 5-10 BUISNESS DAYS WELL THE DAY AFTER I PLACED MY ORDER I GOT NOTIFIED MY ITEMS WOULD NOT BE ON TIMES. I HAVE SENT 5EMAILS AND NOT RECEIVED ONE RESPONSE. ALSO EVERY ITEM I ORDERED SAID WOULD BE SENT W/IN 24 HOURS WHICH ALSO WAS A TOTAL LIE. STAY AWAY FAR FAR AWAY FROM THIS PLACE THEY'RE IN CHINA AND REFUSE TO PROCESS A REFUND EVEN FOR THE EXTRA MONEY I PAID FOR QUICK SHIPPING WHICH DIDNT HAPPEN. DO NOT ORDER FROM THEM.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I received an item that was completelty different to what I ordered. Still after numerous emails and sending them photographic evidence they still insist that I received what I ordered. Photo 1 (with necklace) was what I ordered. Photo 2 The pale lime polyester is what I received! They refuse to send me a prepaid lable to return saying I received exactly what was advertised!
DO NOT BUY FROM THIS COMPANY
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
WHAT I BROUGHT WAS A DRESS. IT WAS THE SAME DESIGN THAT THE MODEL ONLINE WAS WEARING BUT APPARENTLY IN A SAME DRESS BUT MADE OUT OF DIFFERENT MATERIAL. WHAT I RECIEVED WAS CHEAP THIN DRESS WHICH I PROBABLY WILL NOT BE WEARING LOOKS AWFUL. UNABLE TO SEND BACK BECAUSE YOU PAY TO RETURN PER NOTE IN PACKAGE.
DISGUSTED
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Disappointed - couldn't get my arms or head into dress, it was labelled size 22 but NO WAY was it a size 22, I have several dresses and tops sized 22 and they all fit really well hence I ordered size 22 from your size chart.
The order was WAY too long getting here! Then, when it finally came, it was NOT what I had ordered. I was sure I had ordered a size 1X, after studying the size chart & going by the size of my other things. But instead it was a SMALL, which I cannot wear. When I wrote about this, you sent me a copy of my order & instead of the SIZE being 1X, that was given as the amt. Of items ordered…which makes NO SENSE! I wanted to return it for a refund, but you said you'd rather just issue a percentage of the cost instead of returning it…so I agreed, even tho' that was just money WASTED! You had stated that any returns had to be made within 30 days of the order, which means ITS TOO LATE for me to return it now! So I don't understand why I'm getting this message! Have you retracted your offer to credit my account with, at least, a percentage of the cost or WHAT? I'm regretting ever ordering from this company! TOTALLY FRUSTRATED!
My first time ordering from you, but if this item fits correctly, (as per your size charts), I probably will be ordering more from this site. I recently lost some weight & not all companies' charts work for me. This is a BEAUTIFUL blouse & I hope it fits!
BEWARE if you buy from this company. IF you get a "final sale" item, it cannot be returned. Any other items you want to be returned, they do tell you that YOU are responsible for return shipping, but what you are NOT TOLD is that you will have to pay for return shipping to CHINA! I returned 3 items and it cost me $42.00 to send them back to China! After spending over $100. I was offered a 15% "cash gift" to not go through the "HASSLE" of returning them. It IS A HASSLE alright, but only because this company makes it a hassle! When I rec'd the items, they were shipped from NEW JERSEY, not China! I will NEVER, EVER, EVER order anything from them again, AND I will NEVER recommend them to anyone else! I am reporting them to the New Jersey BBB.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Let the buyer beware is good to follow. The fabric on these items is awful. It is HOT and clingy, some kind of polyester blend. The package came from "Jane" in New Jersey, but I tried to return 3 items & was told, GUESS WHAT! You have to pay to return them to China! So, my cost to return $52.00 worth of items was $42.00, and I can't even begin to tell U about the hassle of filling out the paperwork to get them sent back via the USPS. I could not return a 4th item as it was a "final sale," and you can't return anything that they mark "Final Sale". I will NEVER, EVER again order anything from this company! Correct spelling - returned items had to be sent to Guangzhou, Guangdong, China. They tell U it is "EASY" to get a refund, then offer you 15% cash back not to have to go through the "HASSLE" of getting a refund! So, which is it? It is DIFFICULT, NOT EASY! They just lied to you! When they ask U to tell about yourself, they actually ask for SKIN COLOR, I kid U not -! And the only choice they have to select is "PORCELAIN" - well, what in heck SKIN color is THAT?!
It's a scam! DO NOT BUY FROM THEM! I wish I read reviews before spending $106. Exactly the same things happened to me: received 2/6 dresses both cheap, thin, subpar fabric; no lining; not as advertised; not like the photo; colors different; one was even damaged; the other not as long as described. The other dresses I was told were on back order so having gotten the 1st which was hideous looking stretchy Jersey material not as advertised I requested they cancel the rest; the next day they tell me they were shipped & can't cancel meanwhile I can't track it. It took a while to get first two dresses & will take a while to get rest of order. I just want my money back but they offered to refund me $3 on a $20 dress instead of returning it but it's cheaper to ship it back & get full refund than $3! But they won't send me shipping label & return authorization. I want to throw these 2 dresses out! I can't wear them & would never give them to anyone. If it's too good to be true it's definitely a scam... Honestly by the time they send me the shipping label it will fall after the 15day return window and then I won't get refunded anything; watch!
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will shipped the paid orders and refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.
Love your products and the priceI received my order, in a timely manner, everything was just as beautiful as pictured, I ordered 4 items and everything fit perfectly. NOTE: you need to order larger sizes, because all sizes run small. All in all, I give JFN an11 or 12 Out of 10!' Love your products, Thanks, Phyllis Law of Maryville, TN
Ordering was really easy to do not all those pass words and junk I will be ordering from this sight again
No phone number only foreign tracking numbers np package 1 month later seems to be a scam Just Fashion Now they only send emails that is untrue as well I suggest not to waste your time are money
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
Good website and their really fantastic clothes, I love this company and their styles, it is the first time I have made an order from this site, I am very happy, thank you for everything.
So far I really enjoy the products offered. I already received some womans shirts and they fit nicely and are made well so I just placed another order
So far I really enjoy the products offered. I already received some womans shirts and they fit nicely and are made well so I just placed another order
What an appalling experience. If there had been an opportunity to give 'no stars' I would have done. I ordered the size they recommended for a size 10. When it came it was gigantic - unwearable. I have been communicating with them for about 2 weeks. They tell you to send it back - but warn you that you have to send it to China which will be expensive and lengthy for you. They then offer 'alternatives' which involve not returning the items in return for which they will give you 10% back or 20% off further goods. They suggest you could use the refund to alter the 'cloth'. For me the refund would have worked out at about £3.50 (on a dress that cost £25,70). Who could get a dress altered for that? I have been talking to them for about 2 weeks about how unsatisfactory this is but they are not interested. Finally they offered me 20% refund - £5.14p which because I don't have the time to argue anymore I accepted. I will never buy from this company again. It is not worth the hassle and you lose money.
In this case we have already refunded to you according your request by email. Please kindly understand.
I was very disappointed with the visual of products and actual item when received. My shoes looked nothing like picture and shorts were too short. The fabric of tops were nothing like l invisioned.
Dear customer,
We're sorry to hear that you were disappointed with the products you received. We always strive to provide accurate and clear photos and descriptions for our products, but we understand that sometimes there can be differences between what is pictured and what is received. We will look into making improvements to avoid similar situations in the future.
Regarding the issue of your shoes and tops that don't meet your expectations, if you would like to return any of the items for a refund, please contact our customer service department and we will assist you with the return process.
Thank you for your feedback. We take all feedback seriously and will use it to improve our products and services. If there is anything else we can do to assist you, please do not hesitate to contact us at support@justfashionnow.com.
Best regards,
Jules
JUSTFASHIONNOW
I can say in a lot of
Ways that it was a good one for me. Because of my favorite clothes I am here Was
There. Their
Group work was good. Just Amazing Teem!
I ordered two dresses for my daughter and myself and they were delivered on time. I have always liked the quality, the design and the styles of this websitye since they are very new.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
For your problem, we checked and find we have already refunded to your original account according your request. Please kindly understand.