I bought 3 dress games and they are the best prenas I've bought. The descriptions of style and size were correct. They fit like a glove. And the service has been exceptional. Thank you.
The site is a little difficult to navigate, also, the coupon code that I tried to use wasn't offered, even though that's originally why I came to this site to shop. Prices are nice
The site is a little difficult to navigate, also, the coupon code that I tried to use wasn't offered, even though that's originally why I came to this site to shop. Prices are nice
My Oder has been on back order but has now been shipped. I really can't judge the experience. I don't need the dress until November so I wasn't concerned that it was back ordered.
The shirts I bought I was happy with but the pants that took forever were not the same color as on line. I had to lave on vacation so hope I can return them
Within a month I receive unsubscriptions from the support service that the order is delayed. Says the robot. Then I asked for a refund, I did not answer. Very unpleasant situation
Cute clothes and easy to navigate. After receiving orders I found in USA sizes you need to order 2 sizes bigger to fit but Just Fashion carries the larger sizes too!
We'll see if I will really get them. It seems to me all you do is change your name & they are all the same tops. I have 4 I did not get from FREEALO, this makes me wonder.
Ordering is easy but it really does come from China. Material so so. I'm long waisted so I ordered a large. The length is OK, but a little big on top.
Dear customer,
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Every day I can't wait to read my emails from this boutique to buy the latest season releases online, I like to see what's new and what clothes can I order.
The clothes did not fit properly for me. The sizes were all too small. A XXL fits like a medium and the 3XL fits like a large. Material was very thin. The order took way too long to arrive!
We advise u to use “guide size” to decide your ideal size, because size varies between our items.We will try our best to improve our service and provide you the better shopping experience.
It is the first time that I buy here and I have to say that everything is phenomenal, fast shipping, in perfect condition, the dress as it was lost in La foto, of good quality and good price, also say that I had a doubt and I was treated I immediately recommend it.
Very poor! Love the shoes, hate the ordering site! Very confusing and conflicting! Your help people were no helpl! My order came and the shoes were the wrong size-- I would like to send them back!
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I loved the styles and colors I received, but the sizes were not very true to me. Only 50% of them fit well enough to wear and how to return them? I couldn't find it anywhere.
First of all, the delivery date kept changing and days turned into weeks, and weeks turned into months. Every time I sent an email about the delivery date, I got the same bull**** answer. There was never an update about the delivery date unless I initiated it. I asked where the jacket was coming from and they never answered me. When I got the jacket I was horrified at the quality. DO NOT BUY ANYTHING FROM THEIS SITE. MOST OTHER SITES ARE SO MUCH BETTER.
Prices are great, clothing looks beautiful, BUT the clothes are not as they appear on the site and they run very small. Shipping is high and the clothing comes from outside of the US.
Shopping was great, prices are fantastic and the amount of clothing is mind boggling. However, the shipping is high and it takes 15-20 days to receive an order...
Hello the only thing i did not like is the code you Said to enter code APP20 for 20% off but the message Said that I cant get it!
It's not right! Merci
Thank you for your feedback and sorry for the inconvenience.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Hello the only thing i did not like is the code you Said to enter code APP20 for 20% off but the message Said that I cant get it!
It's not right! Merci
The high waisted jeans that I bought from this website are the correct size. My excess fat is not falling off the side, my breathing is not restricted, and my butt looks perfect.
Easy for me to follow steps for ordering.But the dresses do not fit and I have been trying for days to get an address to return them to and get no response. Help me if you can, pleasedre
Dear Customer,
Thank you for your feedback, and we are sorry to hear that the dresses did not fit as expected. We strive to provide high-quality products and services, and we apologize for any inconvenience caused.
Regarding your return request, we have checked our records and noticed that we did not receive it or any related email from you. To initiate a return and obtain a return label, please submit a return request at https://www.justfashionnow.com/order-query.
You can check our return policies in detail at https://www.justfashionnow.com/information/returns.
Please note that we currently offer email and live chat support services exclusively. If you require any further assistance or have any additional questions or concerns, please feel free to contact us via email at support@justfashionnow.com. We are always here to help you in any way we can.
Thank you for choosing our services, and we look forward to resolving this matter promptly and satisfactorily.
Best regard,
Justfashionnow
Easy for me to follow steps for ordering.
I've always wanted a long, tight dress. I couldn't be happier with the quality of the dress and the fast delivery on this website. Now I want to buy more. I hope to be a customer for life.
Ordered end of April and still not received it and it's July! Keep being told it is in transit! Not happy! Will not use this company again and wouldn't recommend!
We apologize for the inconvenience.
Can you offer the order number so that we can check for you?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.