business logo of JustFashionNow

JustFashionNow

How would you rate JustFashionNow?
grey star
grey star
grey star
grey star
grey star
GB
1 review
15 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Send Message
Share Review
Report Review

Rubbish company, I received a completely different item to the one I ordered which I return straight away but they continued to say they hadn't received it in China when I had the proof that they HAD received it. The emails went back and forth for 3 months and they continued to send a standard email saying the same thing, each time I emailed them. Royal Mail confirmed receipt to me and read all the emails and then refunded me in full. THIS COMPANY IS SCAMMING PEOPLE

Date of experience: March 27, 2018
Justfashion N. JustFashionNow Rep
over a year old

Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.

Canada
1 review
0 helpful votes
Follow Julia U.
Unfollow Julia U.
Send Message
Share Review
Report Review

I tried to add these to the App but I couldn't find them. I had to delete the app it's just too small for me to see and you can't search. Product arrives in a reasonable amount of time.

Date of experience: February 4, 2023

Didn't want to spend this much but just loved so many...
August 8, 2022
Previous review

Didn't want to spend this much but just loved so many tops. Wish delivery was faster like maybe from a warehouse in Canada.

Date of experience: August 8, 2022

Great easy to use site. Just maybe a tracking link that's easier to use.

Date of experience: April 16, 2022
Ohio
1 review
0 helpful votes
Follow Charlotte F.
Unfollow Charlotte F.
Send Message
Share Review
Report Review

J. F. Order survey
June 11, 2022

Like the clothes but a little concerned about sizing and being overseas-was pleased with sizes-I normally wear 1x and ordered 3x and could have gone to 4x but still fit ok

Date of experience: June 11, 2022
Canada
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Send Message
Share Review
Report Review

NOT HAPPY
June 26, 2022
Updated review

I was not happy with the way you made contact with me. First of all I had to no idea that JUSTFASHIONNOW wa part of Tanjay. The clothes are nice but I was disappointed with the fabric. I have bought many items from Tanjay and was always happy with them.

Date of experience: June 26, 2022

You have nice selection of clothes...
May 5, 2022
Previous review

You have nice selection of clothes... Some of them are too young for me but I love many of them.

Date of experience: May 5, 2022
Ohio
1 review
0 helpful votes
Follow Diane Z.
Unfollow Diane Z.
Send Message
Share Review
Report Review

Styles did not match the pictures
May 19, 2022

Oredered 2 items--a top and a dress. The dress in the picture showed scallops around the neck. The dress I received has no scallops. Very slow receiving items. Took almost a month to receive them.

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Send Message
Share Review
Report Review

Blue & white maxi dress
July 10, 2021
Updated review

The style of this dress is really cute--unfortunately it should be lined. You can see right through it and that makes it unwearable without a slip. That defeats the whole point of a summer dress!

Date of experience: July 10, 2021

Super simple and efficient
June 10, 2021
Previous review

Super simple and efficient. Nice style. Shipping cost too high!

Date of experience: June 10, 2021
New Zealand
1 review
1 helpful vote
Follow Britney K.
Unfollow Britney K.
Send Message
Share Review
Report Review

I really liked the experience when ordering my sister's dress. I wanted to surprise him. I am willing to buy another dress for me, the dress is amazing. My sister loves it and I couldn't be happier.

Date of experience: October 31, 2019
Michigan
1 review
0 helpful votes
Follow Cath O.
Unfollow Cath O.
Send Message
Share Review
Report Review

Didn't fit as expected
June 26, 2022

Scrolling through the shop was easy.
Purchasing the right size was ok using their size chart. But I found the fabric wasn't as nice as described. The tops were all kinda tight.

Date of experience: June 26, 2022
Alabama
2 reviews
0 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Send Message
Share Review
Report Review

VERY UPSET
December 4, 2022
Updated review

The dress didnt fit. Didnt look like the one online. Had to mail back to China which cost $28.00. Never had such a problem with an order & had to send picture of the dress on me!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2022
Miss W. JustFashionNow Rep
over a year old

Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department.
As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
If you have any problems, feel free to contact us via email or online chat


Great, very easy
October 3, 2022
Previous review

Great, very easy

Date of experience: October 3, 2022
Florida
4 reviews
0 helpful votes
Follow Darlene E.
Unfollow Darlene E.
Send Message
Share Review
Report Review

Happy with Products / VERY DISSAPOINTED WITH WEBSITE & CUST. SVC.
July 12, 2021
Updated review

Spent unnecessary time trying to get order placed correctly. Placement of Order #*** in the amount of $**** was successful. Signed out, returned to email & find same products with DIFFERENT CODE for LOWER PRICE. I am in the process of re-placing my first order for the different code & lower price (duh)!
IF I HAVE NOW PLACED A 2ND ORDER - ***PLEASE CANCEL THE FIRST ORDER ### and KEEP 2nd order ####***
This necessity of placing the same order twice to get the better price is ridiculous! Numerous [saved] emails back & forth later...

Date of experience: June 12, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.


Spent unnecessary time trying to get order placed correctly
June 12, 2021
Previous review

Spent unnecessary time trying to get order placed correctly. Placement of Order #HBC02843267 in the amount of $97.68 successful. Signed out, returned to email & find same products with DIFFERENT CODE for LOWER PRICE. I am in the process of re-placing my first order for the different code & lower price (duh)!
IF I HAVE NOW PLACED A 2ND ORDER - ***PLEASE CANCEL THE FIRST ORDER #HBC02843267 and KEEP 2nd order #HBC02843284***
This necessity of placing the same order twice to get the better price is ridiculous!

Date of experience: May 13, 2021
Texas
1 review
0 helpful votes
Follow Stephanie U.
Unfollow Stephanie U.
Send Message
Share Review
Report Review

Product Pleasure
September 27, 2021
Updated review

Love the choices. Thanks. Some were a bad fit. Would not exchange sizes. Return was to a China address. Cost too much to return. Told to try an alter garmet to fit.

Date of experience: August 28, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Love the choices
July 28, 2021
Previous review

Love the choices. Thanks

Date of experience: July 28, 2021
Oregon
1 review
0 helpful votes
Follow Steve R.
Unfollow Steve R.
Send Message
Share Review
Report Review

You have a wide selection of clothing.
May 26, 2022
Updated review

There is a lot to choose from. It's hard to decide. The bustline sizes vary. I ordered a dress the was unflattering and it was too expensive to return.

Date of experience: May 26, 2022

Lovely patterns
May 22, 2021
Previous review

The site is very easy to use. The fit was a little tight. Takes quite a while to get to Oregon.

Date of experience: May 22, 2021

The site is very easy to use
April 22, 2021
Previous review

The site is very easy to use.

Date of experience: April 22, 2021
Switzerland
1 review
0 helpful votes
Follow Bully G.
Unfollow Bully G.
Send Message
Share Review
Report Review

I am so satisfied with your interent clothing sales service that I highly recommend it to everyone, I will be back for future occasions when I need a nice outfit at a good price.

Date of experience: August 28, 2021
Canada
1 review
0 helpful votes
Follow Jess C.
Unfollow Jess C.
Send Message
Share Review
Report Review

Size and quality matters!
May 30, 2023

It was quick and easy to choose items and I liked that I could use PayPal. What I didn't like unfortunately, was the sizing was way off and the quality was not good,

Date of experience: May 30, 2023
Italy
1 review
0 helpful votes
Follow Barbara F.
Unfollow Barbara F.
Send Message
Share Review
Report Review

Ok so far. I'm curious to see the quality of the product because I'm suspicious that the immagine shows different quality than the real one. I already experienced that shopping at the same site

Date of experience: January 22, 2022
Arizona
2 reviews
2 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Send Message
Share Review
Report Review

Good not Terrific
February 18, 2022
Updated review

I have received one order so far from Just Fashion and the items were not exactly what I was expecting but good enough to keep and the prices are good.

Date of experience: February 18, 2022

I received an email with a discount code that wasn't...
February 26, 2022
Previous review

I received an email with a discount code that wasn't honored.

Date of experience: January 27, 2022
Maryland
1 review
1 helpful vote
Follow barri B.
Unfollow barri B.
Send Message
Share Review
Report Review

I ordered clothing from them over a month ago and STILL have not received my order. I write to them and they just keep giving me a shipping date. AWFUL

Date of experience: April 26, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

Texas
1 review
0 helpful votes
Follow Emily B.
Unfollow Emily B.
Send Message
Share Review
Report Review

Order was slow to arrive.
March 14, 2023
Updated review

I was not trying to use my credit card for Just Fashion but WAS trying to use my JC Penney care and the charge would not go throughj.

Thought I was ordering from JC Penney and was not so don't plan to shop Just Fashion again.

Date of experience: February 12, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are Justfashionnow, not JC Penney. Your order was delivered.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!


I was not trying to use my credit card for Just Fashion...
February 9, 2023
Previous review

I was not trying to use my credit card for Just Fashion but WAS trying to use my JC Penney care and the charge would not go throughj.

Date of experience: January 10, 2023
North Carolina
1 review
0 helpful votes
Follow Nina H.
Unfollow Nina H.
Send Message
Share Review
Report Review

Cheaply made products and when you want to return them they suddenly tell you it has to go back to China for a return! The cost of the return is more than the cost of the product. What a bunch of SHYSTERS! Then they offer 15% refund in lieu of mailing back to China. DON'T BUY FROM THEM EVER!

Date of experience: June 27, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. Hope we can find a better solution for this case.

Florida
3 reviews
1 helpful vote
Follow Marianne J.
Unfollow Marianne J.
Send Message
Share Review
Report Review

Scam!
September 27, 2019

I put One star because you can not put - stars, thank you to American express for their help. They have nice pictures and cool politic! Nothing is true from their clothes to their custumers sevices.

Date of experience: September 27, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

Instant Feedback

122,396 reviews
+347