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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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Texas
1 review
0 helpful votes
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Christmas tops
December 12, 2021
Updated review

They did not arrive in time for Christmas. The fabric was silky instead of cotton. The appliqué looked like it was stamped on. Very cheap looking and pretty ugly. Nothing like depicted. I bought one for me and my mother-in-law and she didn't like hers either.

Date of experience: December 12, 2021

Was little confused
December 12, 2021
Previous review

Was little confused. I thought first I used the code to half price item. Then if u spent a certain amt you got free shipping. I was charged for shipping? Can you explain this or this may be first and last order!

Date of experience: December 12, 2021
Canada
1 review
0 helpful votes
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Clothing
December 12, 2021

I like the quality of your products, but 2 of the items are too big for me and i would like to return this and get them in a smaller size.

Date of experience: December 12, 2021
Minnesota
1 review
0 helpful votes
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. frustrating if while starting to order, getting interrupted meant having to restart the order
Plus very late delivery---was ordered for holidays came after a week in Jan.
Couldn't hold order and go back to delete/change an item during ordering process
Didn't find a wa y to review order made, to compare with shipment after items were delivered
Btw there was like an 18: knife slice across the delivered package, thank God it went through two layers of plastic but did not reach the garment inside.
I think some sort of free gift was announced for sone reason... requested item not quite the same or?... I'm not sure that happened.
Pink/while/tan cardigan is ungainly, increasing in width as I wear it.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2021
Miss W. JustFashionNow Rep
over a year old

Dear customer,
Sorry for the inconvenience.
Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Kentucky
2 reviews
0 helpful votes
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Not a great experience.
January 11, 2022

Confusing trying to purchase. Hard to find how to check out. Also, trying to figure out if the product you choose comes in the size you need. It changes after you go to checkout. As a result, I mistakenly ordered the wrong size and now must attempt to return it.
Also, the product is not what I expected. It is MUCH thinner. Not a sweatshirt at all.

Date of experience: December 12, 2021
Canada
2 reviews
0 helpful votes
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Great experience
December 12, 2021

Fantastic site. I enjoyed looking through the selections and the purchase process was so easy. Delivery was a little slow do to Covid. Will buy again from this site

Date of experience: December 12, 2021
New Jersey
1 review
0 helpful votes
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My only issue was that I was unable to use my card of choice.

Date of experience: December 11, 2021
Florida
1 review
0 helpful votes
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Easy to order; hard to get!
December 11, 2021

I ordered two items - both Christmas gifts - one for my wife and one for a dear friend who recently lost her husband. I ordered them approximately 2 weeks before hand. Received them approximately January 8,2022. Ended up buying two additional gifts for the Christmas day exchange. The products appear to be fine; it's just didn't have them when I needed them.

Date of experience: December 11, 2021
Arizona
1 review
0 helpful votes
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Takes forever
December 11, 2021

It took forever. Like 2 months almost. Mom did like them tho

Date of experience: December 11, 2021
Texas
2 reviews
0 helpful votes
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The products are unusual and there were many choices

Date of experience: December 10, 2021
North Carolina
1 review
0 helpful votes
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Tops for me
December 10, 2021

So far so good! Upon arrival 2 out of 7 tops were too small.

Date of experience: December 10, 2021
Canada
1 review
0 helpful votes
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It has been yes I have great have recommended to a couple of people

Date of experience: December 10, 2021
North Carolina
1 review
0 helpful votes
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Very nice items. I know that I will be back. Love the sales!

Date of experience: December 10, 2021
New York
2 reviews
0 helpful votes
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Zgfarm
December 10, 2021

This shopping experience was fun and easy. But I had thought I had bought blouses with sparkles in them. (some bling).
The blouses did not look like they did on the computer images.

Date of experience: December 10, 2021
Indiana
2 reviews
0 helpful votes
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Great prices and service.
December 10, 2021

Easy and fast shopping! I love JustFashionNow's inventory of clothing and accessories…there's something for everyone! All items are stylish and quality for the money.

I will be a continuing customer.

Thanks, JustFashionNow!

Date of experience: December 10, 2021
Colorado
1 review
0 helpful votes
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I am very unhappy about my order. First of all, there was no communication about when I would get it. When it finally came, the products were either too large, were not what I ordered, or of poor quality. The pants were awful and too large, the shoes looked like they were made of a cardboard material and the tops were too large for a medium. When I submitted a request to return, I received a detailed account of how to do that which would entail my paying shipping charges, and other charges to return the items back to China. Or they would refund me 15% of the total value of the purchase. Not good options. I will never order from this company again.

Date of experience: December 10, 2021
Louisiana
1 review
0 helpful votes
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It took way too long and II loved 1 out of 3 items. The other 2 were not as they appeared to be on your website.

Date of experience: December 10, 2021
Georgia
4 reviews
0 helpful votes
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My new favorite sweater!
December 10, 2021
Updated review

I bought it for the colors but it is so comfy! It's just cozy. I love wearing it. Thanks. I'll be shopping again.

Date of experience: December 10, 2021

Easy to get around, exciting prices
May 25, 2021
Previous review

Easy to get around, exciting prices.

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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Quality
December 10, 2021

The shirts I ordered did not have a finished hem on the sleeves. The styles were nice, but fabric was thin.
Also, the capri pants I ordered was according to the size chart, but they are too small for a woman. They might fit my 5 yr old niece.

Date of experience: December 10, 2021
Canada
1 review
0 helpful votes
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Not overly pleased
December 10, 2021

Not the quality I expected. The fabric is polyester and does not give the quality like the photos

Date of experience: December 10, 2021
Canada
2 reviews
0 helpful votes
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Beaucoup de choix. Des modèles exclusifs. Beaucoup de difficultés à commander un seul article.

Date of experience: December 10, 2021

Assez bien
January 6, 2021
Previous review

Assez bien

Date of experience: January 6, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347