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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Have never submitted a negative Review ever before! Ordered 8 Holiday tops of different styles and fabrics to avoid paying Shipping plus some Holiday socks for $138. I always wear a size Small.The website NEVER Disclosed items were coming from CHINA nor that their return policy was HORRENDOUS! NONE of the tops Fit at ALL for Various Reasons! Most were too big, the fabrics weren't as shown in the pictures, Nothing was made for a body with any Shape to it. Extremely disappointed and THEN Find out items have to go Back to China for exorbitant Shipping Costs Plus Customs Fees! Or only other option is a small fractional credit of what was originally paid. Have never heard of such Bad business! Only items worth keeping were the socks. Should disclose right on the Website items coming from China AND have to be returned to CHINA. NEVER BUY FROM THIS SITE! SUCH A DISTASTEFUL EXPERIENCE!
I am waiting for the other orders I got one the pants.
Love the convenience of shopping on-line. Just Fashion Now has fashionable selection and a user friendly app. Looking forward to my order.
Was very pleased with the 'user friendly' app. Loved the selection & the pricing, plan on visiting this site more often in 2023.
Love this site and everything purchased so far. Sizes are great prompt service and very happy so far
Awesome, I am so happy with all items purchased so far
Took about 5 weeks but everything arrived and I am pleased in the clothing. Given the length of time and the online reviews that return and refunds were nearly impossible I would not order again
Quick and easy shopping and the clothes fit based on the size I ordered.
Shopping was easy but, Customer service was good, but... it takes too long to get from oversees- I presume. Sizes are hard to determine as normal China made clothing is to up to part with U. S sizes. So, some items were too big, some were too small, and the quality of fabric is horrible. Also the necklace I bought broke as soon as it was removed from the package. The models they use and the photographs they use to promote the clothing are no where near how they look or fit in person.
I wanted to return my $100+ worth of clothing, but then I knew it would be such a hassle since they are clearly not made in the U.S. - so I'm just giving all five of the pieces away.
It was very easy to navigate the online store. I was very satisfied with the clothes. The product I bought was up to the task. I would recommend your website to other women who have trouble finding the right size and price.
I love the women's clothing I've received so far and the prices for the quality are great.
First time on your website and was easy shopping. Took forever to get my order. I was disappointed that one of the items was apparently sized wrong and didn't fit. One of the tops I ordered was wet, and I mean soaking wet, yet the outside was pretty dry. This made no sense to me. However, all things said, I will definitely shop on your site again.
The word "awful" couldn't describe it. False advertising comes closer. The "sweater" was something printed on some cheap, polyester material that you wouldn't wear to a dog fight. Never again!
Dear customer,
Sorry for the inconvenience. It would be helpful that if you can provide more order details so that we can check.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I absolutely love the produce and shipping was great.
First time shopping on line on other side of the globe…. Amazing!
Very happy with clothes and service ….
Great, amazing range & prices & was interested by what I was able to view online
I ordered many items for Christmas and did not open the package until later. When I did I wanted to return all of them. By this time it was over 30 days and could not return. And returns to to China. I didn't know this when I ordered. The postage is ridiculous. I will never order again.
Dear customer,
Thank you for your feedback and sorry for the inconvenience.
For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Nice clothing, but material reminds me of a cheap Halloween costume.
Just Wonderful and easy to make choices and to continue shopping with added items. Photo's are clear and legible for shopping easy to go from one section to another. Excellent shopping. Thank You Linda
Very quick. No problems with the order do not have anything more to say... just liked the product
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Dear customer,
Sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com