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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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. The quality of this product was disappointing. I will not order again.
Great variety of items and super prices. Easy to navigate the website, love it!
Chat line very helpful and quick to respond. Thank you. Will there be duty costs and are all items returnable. It's to bad lesson learned that no return label possible
Your site is up to date and your selection is lovely. It's easy to use. I've had a lot of trouble, and spent time trying to find a company that would sell affordable faith-based shirts. Finally you made that possible for me. Thank you.
It took almost a month for the nice Christmas shirt to get here. Alas, 6 days into the new year, too late to wear for Christmas.
Ordering was quick and easy Thank you! (I wish there was a size chart-hope I ordered all right!)
Love your styles. Easy to order. Is very comfortable and colors are beautiful
Disappointed in some of the clothes. Want to return several things.
Transaction went smooth. Ordering was easy. Took a long time to receive it, but that's expected coming from another country.
The site is well laid out and easy to navigate. I am new to this vendor but thought I would give it a try. So far so good. I wish you had petites.
Very easy to order, I received my order quickly. I am so glad I found this place on the internet, I will order more clothes from here!
I like this boutique, they have a lot of clothes, beautiful designs and accessories to choose from. I bought some shirts and I love it. Good customer service too, I didn't have any issues, but I got a confirmation email on my order.
It was my first on line purchase and I was so excited to see such lovely clothes at such a reasonable price. When they arrived I saw that even though they were what I ordered, they were not what I thought they would be. They fit lovely and look good but not the quality I thought as they appear in their photos. I am going to keep them, rather than return them. I will continue to shop at this site but now knowing they are of a lesser quality than they appear.
I am no happy with your ordering and return. I will not shop with you again. I still have not received my money. If I don't receive it soon I will start letting people know what you have done.
I Like the clothes so farI picked but I have not received them yet. We will see the quality of the clothes.
So far so good. Just received the order. My wife has not had a chance to wear the clothes.
It was easy; however it took longer than I expected for it to be delivered.
I made a mistake in thinking that the items would run small, so I ordered a medium. I will have to exchange some items because I am a small. It was my mistake. In the future I will order my size.
It took approximately weeks to get my items. That may have been because of shipping delays during the holidays.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thank you for your feedback and sorry for the inconvenience.
As we checked, we have issued the 77.97 USD cash refund for the 3 cancelled items on 2021-11-26, please check your account.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com