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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Canada
1 review
0 helpful votes
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Unsatisfactory experience
December 6, 2021

Nothing fits and when I contacted you, I was told that returns are very expensive and was offered a 15%refund! When I ordered I understand that it was easy to return items, which turns out to be the exact opposite. I am extremely disappointed, and what am I supposed to do with items that don't fit?

Date of experience: December 6, 2021
Canada
2 reviews
0 helpful votes
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Small sizes
December 6, 2021

The sizes are certainly not adequate. I ordered size 3X and they fit like a 1X, so I can't even wear them, well I can but they look horrible. It took almost a month to get my order. Your clothes look beautiful on your site, but a little deceiving.

Date of experience: December 6, 2021
Canada
1 review
0 helpful votes
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SIZES DIFFER QUITE A BIT
January 5, 2022

I got some really nice deals but I found the sizing was so different from one item to another. I had to check each item very carefully. The sleeves were quite a bit smaller than they should have been on some items so I am returning them.

Date of experience: December 6, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Canada
1 review
0 helpful votes
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Happy with all the products
December 6, 2021

Products have arrived and I am happy with all of them. My experience, from, ordering, to shipping and follow up customer service have all been excellent.

Date of experience: December 6, 2021
Georgia
1 review
0 helpful votes
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Blue Aqua Dress
December 6, 2021

My shopping experience was great. There were a variety of items to choose from. However, I had to start a return for the item because the item was too small. I would like a refund for the item or larger size. The size I ordered was a 3XL but needed a larger size.

Thanks,
Ms. Gale Harris

Date of experience: December 6, 2021
California
2 reviews
0 helpful votes
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Interaction slow. No way to tell delivery for order. Very hard to read.

Date of experience: December 6, 2021
Miss W. JustFashionNow Rep
over a year old

We are preparing your JUSTFASHIONNOW order.

Once it is shipped, you will be notified by email.

It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times. Stay safe and take care of each other.

Canada
1 review
0 helpful votes
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Tops fine for price
January 5, 2022
Updated review

Shipping took over 1 month and 1 week
Tops should not be under sweatshirts These are not sweatshirts nor sweatshirt materials
Very colourful fit to true size Okay for price

Date of experience: December 6, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We'll forward your sincere feedback to relevant departments.


Very Easy so far
November 1, 2021
Previous review

Very Easy so far

Date of experience: November 1, 2021
Florida
3 reviews
0 helpful votes
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Good, but this is my first order from you. I do not know if you can compete with Amazon when it comes to delivery. I also will judge your product when I see it. If not then I will return it if it does not meet my expectation as to fit and material.

Your product did not meet my expectation.

Date of experience: December 6, 2021
Minnesota
2 reviews
0 helpful votes
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Thanks
December 6, 2021

Easy to order & thanks so much for shipping it even though it took a month.

Date of experience: December 6, 2021
North Carolina
1 review
0 helpful votes
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Don't bother
January 5, 2022

Cheap. Super thin material. Print is pixelated and blurry. 3XL is equivalent to a size 16? Really? I ordered 8 items. Only 2 fit. They all run small. All were the same, blurry, distorted printing and super thin fabric. CHEAP and ridiculous. I waited a month to get them. Not bothering with return. Lesson learned. They aren't worth returning for someone else to get ripped off.

Update: I was asked to remove this review. But the quality is the issue, and that needs to be known. The money lost is not important. I do not want anyone else to lose out by a bad experience.

Date of experience: December 6, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Pennsylvania
1 review
0 helpful votes
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Size chart was incorrect
January 4, 2022
Updated review

The size chart suggested i wore xl pants and lg top - they are all really large on me and are being donated to salvation army, suggest correcting that size chart - also my one shirt - the scalloped neck snowflake shirt was missing from the order

Date of experience: December 5, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

We regret to inform you that the delivery of your below item(s) has been delayed. The item(s) is scheduled to be dispatched from our warehouse in 10-15 business days.
Item List:
1 Christmas Snowflake Regular Fit Cotton Blends Shirts & Tops

This item is pre sale.

Pre-sale allows you to place pre-orders for products with a SPECIAL DISCOUNT before they are available. Once it is shipped, you will be notified by email.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com.


1st time using this website but went smoothly
October 29, 2021
Previous review

1st time using this website but went smoothly

Date of experience: October 29, 2021
Greece
1 review
0 helpful votes
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I like
January 2, 2022

In this website we girls can find things that we cannot find in another online boutique, and that is what I like and why I have been ordering it for more than a year.

Date of experience: December 3, 2021
Mississippi
1 review
0 helpful votes
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Don't order
January 2, 2022

Placed order in October, have not received, it's now December... they sent me an email saying replacement order will be sent... WHY! HAVEN'T RECEIVED FIRST..

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Could you please send us your order number to check the tracking information for you?

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Canada
1 review
0 helpful votes
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This was a total loss. The sweater I bought only resembled the ad in that it was indeed a multicolour sweater. It was nothing like the photo and I wouldn't have given it a second glance in a store. When I tried returning it no specific return address was given, only a city name in China, with a warning that shipping costs and fees would almost equal the refund. They offered to pay back 15%. Will never buy from this company again.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Tennessee
1 review
0 helpful votes
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Nice, cute fashions
December 2, 2021
Updated review

Very good shopping experience. Shipping took longer

Date of experience: December 2, 2021

Very good shopping experience
November 2, 2021
Previous review

Very good shopping experience

Date of experience: November 2, 2021
Illinois
1 review
0 helpful votes
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Pretty pictures. Cheap clothes
December 2, 2021
Updated review

I'm deleting my access to this site. Very cute clothes in the pictures. Real clothes are cheaply made and not so cute. They did fit though. And returning is a real pain.

Date of experience: December 2, 2021

Cute clothes
November 2, 2021
Previous review

Cute clothes. Quick and easy. Can't wait to receive my treasures!

Date of experience: November 2, 2021
New Zealand
1 review
0 helpful votes
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Quality of the shirt was very poor
January 1, 2022
Updated review

Shirt I ordered was very poor quality. Could not be bothered sending it back. Would not order again

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


So far so good
November 1, 2021
Previous review

So far so good

Date of experience: November 1, 2021
Canada
1 review
0 helpful votes
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Sizes not as listed
January 1, 2022
Updated review

I found the website easy to navigate but the pictures weren't the same as the colours and fabrics received. Tunic style tops were body hugging snug instead of loose and flowing. And a golden yellow in an art print arrived in almost a fluorescent yellow that doesn't flatter my pale skin. Sizing was definitely off for plus sizing.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I found the website easy to navigate and I was pleased...
November 2, 2021
Previous review

I found the website easy to navigate and I was pleased to find my sizes in stock and the variety of beautiful clothing.

Date of experience: November 2, 2021
Georgia
1 review
0 helpful votes
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Be aware
January 1, 2022

First of all, it take 4-6 weeks minimum to receive your order. Second, alot of the clothing is cheaply made. It is hit or miss when you order something. Third, well decide for yourself after an example of their customer service. In October I placed an order for a few items. After 3 weeks I looked to see if there was any status on shipment. All was being processed except one item said "Out Of Stock". I contacted customer service & was assured I was getting mine, it just says that now because there are no more. On 12/1 I contact them again. I am not getting mine, no one contacted me regarding this, no refund of funds were made... nothing! I guess they would have just kept my money if I had not caught it. They said sorry & they would gladly give me an exchange for something else under $18. The only other sweatshirt that praised Jesus was $8 more, the meaning is why I wanted the original shirt. I asked if they would exchange for that at no extra cost, since they have held onto my money for so long. They would not budge & told me it would be another 2 weeks before I would receive my refund. I will not be ordering from them again.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Please accept our apologies from the inconvenience this has caused.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Australia
1 review
1 helpful vote
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I often buy clothes from this website, the prices are great for what you get, I only had to return a shirt once because it was too big. They refunded me the day after I received it, which is good considering it says up to 9 days for the refund. Some clothes are not as good as the picture shows, but if you check the reviews first, some show customer pictures and then decide whether you want to buy the clothes or not.

Date of experience: December 1, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347