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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company does not typically respond to reviews

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122,395 reviews

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New Zealand
1 review
0 helpful votes
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Beautiful shirts - wrong size
December 31, 2021
Updated review

I loved the variety, colour choices and prices. However the sizes were wrong. I went through the process of returning them but instead was offered a 25% discount on them and that I could keep the items to avoid the hassle of returning them. I was happy with that but since then have had no information going forward.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Do you mean that you will accept our 25% refund for the order HBC02999638? We did not receive your reply, so we have not issued the partial refund.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I love the variety, colour choices and prices
November 1, 2021
Previous review

I love the variety, colour choices and prices. Great ideas for Christmas shopping

Date of experience: November 1, 2021
Ohio
1 review
0 helpful votes
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Pantalon Cargo Pants
December 31, 2021
Updated review

I had NO IDEA all the pants were made with different materials.
I am not happy about this.
I would like to be refunded for them>

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2021
Miss W. JustFashionNow Rep
over a year old

We are sorry that we do not provide the phone service at the moment, but you could contact us by e-mail.

Sorry that you are not satisfied with the item(s).

So you want to return all of the 5 trousers?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


I love ALL your garments
November 1, 2021
Previous review

I love ALL your garments

Date of experience: November 1, 2021
Louisiana
1 review
0 helpful votes
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The items are way too big for me.
December 30, 2021
Updated review

Love the styles. While viewing the shirts online, they looked nice. But after receiving them, I can't wear them.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 30, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

As we checked, we have issued the 15% cash refund to your original payment method on November,19th, please check your account.

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.


Love the styles
October 31, 2021
Previous review

Love the styles.

Date of experience: October 31, 2021
Canada
1 review
0 helpful votes
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Wonderful experience
November 29, 2021
Updated review

I have had a good experience shopping with you. Lots to choose from

Date of experience: November 29, 2021

I have had a good experience shopping with you
October 28, 2021
Previous review

I have had a good experience shopping with you

Date of experience: October 28, 2021

It was quick and easy
October 5, 2021
Previous review

It was quick and easy

Date of experience: October 5, 2021
Canada
0 reviews
0 helpful votes
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I ordered enough items to qualify for free shipping. Once they got my payment most items are out of stock. Would like to cancel my order and ship it to the States instead but only able to contact the company by email. I refuse to pay $45 for shipping!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2021
Miss W. JustFashionNow Rep
over a year old

We are sorry that we do not provide the phone service at the moment, but you could contact us by e-mail.

Could you please send us your order number to check for you?

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Canada
1 review
0 helpful votes
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Clothes
December 29, 2021
Updated review

The item I received was leggings and they fit very nice. Although I did not receive one item because it was expired I did receive a message right away from the company to assure me that I would receive a refund. Thank you

Date of experience: November 29, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

As we checked, we have replied your email on November,2nd. Please check.

LOVE Cotton Blends Casual V Neck Shirts & Tops is out of stock. Would you like to change to another one at the same price or get a refund? (19.99 USD)

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Very nice clothes
October 28, 2021
Previous review

Very nice clothes

Date of experience: October 28, 2021
Australia
1 review
0 helpful votes
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Response
December 29, 2021
Updated review

The handling of my concerns re my order is being handled very well. I look forward to a speedy resolve.

Date of experience: November 29, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

The 25% cash refund (18.98 USD)is under processing.

FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Lots to look at!
October 29, 2021
Previous review

Lots to look at! Quick & easy with PayPal!

Date of experience: October 29, 2021
Illinois
0 reviews
0 helpful votes
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DO NOT BUY!
December 29, 2021

I waited and kept wondering if they are good or not. I read reviews that said both. I thought worse case I could return them. The clothes took forever to get here. When they arrived, they looked nothing like the pictures. They are cheap and crap. I got the return authorization and packed it all up. I found out that the crap needed to be sent back to China and the cheapest postage was almost $90. I basically was scammed out of $150. The clothes aren't worth being used for cleaning rags. I didn't listen to the bad reviews and I should have.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number and some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Massachusetts
1 review
0 helpful votes
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When the clothes arrived after about six weeks of ordering them, I didn't realize I had been ordering from some company in China where they probably pay their workers about a dollar an hour. The clothes I got looked absolutely nothing like the pictures online, and the sizes and how to measure them from this company did not fit. The material was very thin and very cheap.
**************RETURN POLICY*************
Garbage return!
If and when you can ever reach their customer service, which you have to do through an email that took me several days to find online, you will find that you have to return the clothes within 14 days. For you to return these clothes, they will have to be sent overseas to China, which means taxes, shipping charges, duty charges, border charges, and probably a list of other charges!
They offered 15% vs entire amount! I am contacting customer service in Washington DC to see if they can be banner from selling in the US!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.

For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Oregon
2 reviews
0 helpful votes
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Disappointed Big Time
December 28, 2021
Updated review

I'm extremely disappointed in the product they sent. It does NOT look like the pictures. Only the socks and boots that were ordered look like what's in the picture. The tops look like someone took a picture of the fabric and printed it on cheap polyester fabric from the 70's. My warning to people is beware. Just know that what you order from the picture will not show up looking like the quality in the picture. So, yeah, I'm extremely disappointed.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received tops to check?

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


So far, so good
October 26, 2021
Previous review

So far, so good. More review when items arrive.

Date of experience: October 26, 2021
Colorado
1 review
0 helpful votes
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You Get What You Pay For
December 27, 2021
Updated review

Ordering was easy. It took quite a while to get to me.
The clothes look so great in the photos; but they just don't fit well. All of the tops felt like I slipped on a pillowcase with armholes. All three items were like this. It just proved the old saying that you get what you pay for.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Please do not choose the size according you usually wear. You should refer to size chart to check the measurement.

We commit to providing a better shopping experience to consumers,and your feedback is very important to us. We'll forward your sincere feedback to relevant departments.


Very user-friendly process
October 28, 2021
Previous review

Very user-friendly process.

Date of experience: October 28, 2021
New York
2 reviews
0 helpful votes
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It was ok. Im still waitign on a product I ordered Nov 6th
November 26, 2021
Updated review

Shipping estimate was way off. I did like the selection

Date of experience: November 26, 2021

Nice and easy, Great selection
October 26, 2021
Previous review

Nice and easy, Great selection. Wish they had a faster shipping method

Date of experience: October 26, 2021
Maryland
1 review
0 helpful votes
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Sizes varied
December 26, 2021
Updated review

Sizes were not standard for Americans. Most of the clothes were too little or too big.
Will not order again with products made in China.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

We need some further information to do the research, so could you please do us a favor to measure the unfit items with a ruler and send us the photo of them to check the size.

We are sorry for the mistake and for all inconvenience. But we do need these proofs to issue this problem.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Using iPad and things I looked up ended in cart
November 26, 2021
Previous review

Using iPad and things I looked up ended in cart. Hope only ordered what I wanted. Tricky ordering.

Date of experience: October 27, 2021
Indiana
2 reviews
0 helpful votes
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JustFashionNow Multiple Purchases
November 25, 2021
Updated review

I have received another order and am very pleased with my purchases. They are great materials and look very nice. It is difficult to look nice and feel good about yourself.

Thank you for providing such comfortable products.

Anita M Way

Date of experience: November 25, 2021

I would rather take a survey after I receive my order
October 16, 2021
Previous review

I would rather take a survey after I receive my order. I am looking forward to wearing these items and showing them off to friends and family.

Date of experience: October 16, 2021
New Zealand
1 review
0 helpful votes
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Incorrect colours
December 24, 2021
Updated review

I chose 2 tops, one was black with black and white stripes in front and a cat peaking thru the stripes. The colour was a deep aubergine and nothing like the advertised colour of black.The other top also had elongated cats supposedly khaki with white and tan. Not Khaki.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

The precise color of the items may vary depending on the specific monitor, the settings and the lighting conditions.

Hope you understand.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.


Very easy to negotiate site, great choice of clothing
October 25, 2021
Previous review

Very easy to negotiate site, great choice of clothing

Date of experience: October 25, 2021
New York
2 reviews
0 helpful votes
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Disappointed.
December 24, 2021
Updated review

It took so long to get the clothes I ordered. When the clothes arrived Im was disappointed in the quality. On the website your clothing looked like woven thread. When I saw that it only had the design printed on the garments, I realized I should have tried to find out about the fabrics. The other problem was the clothes were huge. Normally when I order from a website, the clothes comes so small. So I checked your sizing chart and ordered one size larger. The clothes were ridiculously huge! It is too much trouble to return the items as I have some difficulty getting around and that is why I do all my shopping on line. So, I am donating all the clothes to our local homeless shelter.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

​Which item too huge for your body shape?

It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Love the clothes, and hope that they are as pictured!
October 25, 2021
Previous review

Love the clothes, and hope that they are as pictured!

Date of experience: October 25, 2021
Florida
5 reviews
0 helpful votes
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Never buy from them again
December 24, 2021
Updated review

The blouse was nice, but too small for 3x. They offer return for any reason. They will let you return, but the item must be returned to China & can be very expensive. If I would keep the item & get a 15% refund, there will be no need to send to China. They sent it to me from Baltimore; I must return to China. When I agreed, they sent an email notice that on my purchase of $27.58, they are refunding to PayPal $2.64. In my opinion this in a scam that I have encountered with other sellers in China. This one is the most blatant. How 15% of $27.58 becomes $2.64 must be a new Chinese math. I buy things from all over the world -- usually they charge me a small shipping fee and ask me to return to their warehouse in the USA.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns

We commit to providing a better shopping experience to consumers.

Your feedback is very important to us. And we'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


So far
October 25, 2021
Previous review

So far - so good

Date of experience: October 25, 2021
Indiana
1 review
0 helpful votes
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Only two of the six items were a satisfactory fit.
December 24, 2021
Updated review

I am wearing the two items that fit. One item was given to my daughter, who is a smaller size. One item cannot be returned. The two returnable items would cost over 75% in shipping costs, so they were not returned. The company has said that they reimbursed me a small amount for my trouble.

Date of experience: November 24, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Too many pages
October 25, 2021
Previous review

Too many pages. There should be an X on recently reviewed so that I can go back to only things I liked. I love your colors. Also, pants should give inseam length. Photos should be different views, like back views, etc.

Date of experience: October 25, 2021
Wisconsin
1 review
0 helpful votes
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Did not acknowledge my problem
December 24, 2021
Updated review

My tights were too big and I sent a message as to how I could return them for the small size, and never received any information on my problem. I have not worn them, waiting for a return message from you.
I like your clothes but am not satisfied with your customer service department. I should have received some kind of acknowledgement back.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

As we checked, we have replied your email before, please check the spam.

And we have issued the full refund on November, 20th, pls check your account.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Great prices, beautiful clothes
October 23, 2021
Previous review

Great prices, beautiful clothes

Date of experience: October 23, 2021
South Carolina
1 review
0 helpful votes
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Nice selection of tops and sweaters
December 23, 2021
Updated review

Easy to order. Top was a little larger than expected. Recommend ordering usual size or even a size down. Very good customer service. Responded very quickly. Shipping did take a little longer than expected.

Date of experience: November 23, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.


Site easy to use
October 24, 2021
Previous review

Site easy to use.

Date of experience: October 24, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347