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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Sizes are all over the place... sweatshirt in XL is very tight (almost can't wear it) yet another top extremely loose and oversized for an XL... took WAY too long for the products to be shipped and get here. Quality seems okay, but having to exchange for different sizes would be VERY painful and now too late for the holidays. Not real impressed
I love the PHOTOS of the clothing... I sure hope it's decent quality. I'll review once I receive them.
Took a chance and bought a shirt again and again measurements are off
Size of items from different designers differ. Sorry that they did not fit your body shape.
Could you please measure the inaccurate size item by yourself with a ruler? So that we could check the size accordingly.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I hate paying shipping and there isn't 109.00 in pants that i want. Last shirt I bought didn't fit correctly and was made funny in the arms yet I wasn't able to return because I was out of town when it delivered so I missed the deadline. Other than that there are cute things. I just don't find enough at a time to save shipping charges.
These items are very nice looking. I had to curtail my shopping because I liked so many of them. The sizing however is off a bit. A whole size too large. I'm waiting now to hear about a return and will order a smaller size.
I am still waiting to receive three more of my items.
Thank you for your feedback and sorry for the inconvenience.
The rest 3 items were shipped.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times. Stay safe and take care of each other.
You can track your parcel(s)
On the official website wms.xingyunyi.cn/Tracking with tracking number XYYEX0020104882YQ. You can follow its route here www.canadapost.ca/cpc/en/home.page with reference number 4006318466022248 as soon as it arrives in the destination country.
Item List:
1. Animal Casual Round Neckline Long Sleeve Blouses
2. Black Cat Print Patchwork Striped Long Sleeve Hooded Sweatshirt
On the official website wms.xingyunyi.cn/Tracking with tracking number XYYEX0020250866YQ. You can follow its route here www.canadapost.ca/cpc/en/home.page with reference number 4006318468639093 as soon as it arrives in the destination country.
Item List:
1. Long sleeve V-neck striped stretch top sweater NV
Sometimes they are slowly updating their online record, please allow some time for the tracking information to update.
For more information on your order, please contact support@justfashionnow.com
They have very original, different clothes, very good quality, excellent customer service, fast shipping, prices, I am delighted with my online order
SIZING WAS ALTOGETHER DIFFERENT FROM STANDARD SIZING AS NOTHING FIT, I WILL NEVER BUY FROM THEM AGAIN AND I WILL DONATE ALL THE ITEMS TO SALVATION ARMY.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I was sent one item I didn't order and not the item I did order. The dress was nothing like the picture. The fabrics are sleezy and not cotton. Inside label says cotton blend, but no percentage. It looks and feels nothing like cotton. And I wanted all cotton. Never, ever will I purchase again.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The items I received were nothing like what was described online. Materials are cheap. Ordered size 9 womens shoes. They maybe a size 4/5. I expected the cheap necklace I received but was extremely disappointed in the quality of the rest.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Easy and convenient. Hopefully the shipping etc will be as simple
Really like the clothing but sometimes dress sizes are extremely inaccurate, and the current return policy not worth the effort, basically no chance of getting a reasonable refund. I will hold off ordering for a while.
Size of items from different designers differ. Sorry that they did not fit your body shape.
For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Very disappointed, it was written that this turtleneck is made from cotton blend, but what i feel with touch is pure polyester with spandex. What I got, and what was in the picture is like 2 different things, is nothing to compare with.
This sweater is a very beautiful in the picture, beautiful colors and design that looks like 3D...
Turtleneck I got is something that I can buy in a very cheap store.
I can get the exact same items on Amazon for less money overall with free shipping AND have it within a few days. I made the mistake of ordering a hoodie a month ago form them and it's still sitting in customs. I will NEVER purchase anything from them again.
Thank you for your feedback and sorry for the inconvenience.
Could you please send us your order number to check for you?
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
My order arrived earlier than estimated, good quality of the fabric, it is very beautiful, as in the photo, only the model is very thin and looks much better, I am 1.72 and I wear a size 40, I ordered a size L and great because I I like the loose shirt, but the dress is quite short, so I will use it with stockings since my thighs are not as thin as the model in the photo, the designs are original, nothing to do with what they sell in other chains from stores or websites.
I am very sad that what I saw online to purchase was definitely not what I received. The picture showed a beautiful colored patchwork that looked like a knit sweater. It had purples and violets as well as some blues in it. It was described as being a polyester sweatshirt. Definitely was not the case. For 14.99, I got a very flimsy ( think nightie material) blouse... not a sweatshirt. It did say sweatshirt, and I thought I would be able to wear a beautiful item in my office. Not so. It's cheap, the colors look faded, and very much NOT like what I thought I would be getting. I'll never buy anything from here again.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number and some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
*******346////justfashionnow customer care number any questions please contact me helpful answer questions
We are sorry that we do not provide the phone service at the moment, but you could contact us by e-mail.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The clothes did not fit, way too small. Poor quality of material. Nothing like the pictures on website.
Trying to return them for a refund is a nightmare! I've been given the authority to return them in 15 days but was not given a return address. I've asked for the address and only receive stalling replies. I may have to resort to asking PayPal to intervene for me if I do not get a satisfactory reply in the next couple of days.
Sorry that you are not satisfied with the item(s).
-Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.
We have sent you a meesage, please check.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I have ordered twice at this online boutique. Everything perfect, very punctual delivery. The quality of the clothing excellent, such as the descriptions of the garments. The sweaters and cardigans are fine, they are good quality and warm.
This "company" is just one scale on the snake that is hiding behind all of his fake companies (many names, same scam). One of the riches men in China is behind this marketing scam. They post great ( photoshopped) pictures, falsely describe the items, send super cheap knock offs, and then make it impossible for the customer to return.
Don't feed the snake!
Edit: And now JFN has sent me an email asking me to remove my review. That will NOT be happening. Let me also add that the positive reviews are all fake... this is part of their marketing scheme.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We are a trustworthy online shopping store, not a scam.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I ORDERED 1 TOP SIZE M AND THAT WAS THE RIGHT SIZE, THE OTHER TOP I ORDERED SIZE 12 WHICH IS ALSO MEDIUM BUT I RECEIVED XXL AND WHEN I COMPLAINED ABOUT THIS I WAS TOLD THAT SOME LABELS DIFFER, BUT IN MY LIFETIME I NEVER PURCHASED AN ITEM SIZE 12 AND GOT XXL. BOTH ITEMS ARE GOING TO CHARITY AS I WILL BE ASHAMED TO WEAR THEM ANYWAY.
THE MATERIAL OF THE ITEMS ARE SUBSTANDARD AND THE FINISH OF THE ITEM IS WORST IN OTHER WORDS I GOT RUBBISH AND THEY LOOK NOTHING LIKE WHAT THEY ADVERTISE ON THEIR SITE.
THEY ARE DECEIVING THE PUBLIC BIG TIME AND I DO NOT BELIEVE THE GOOD REVIEWS AT ALL THEY ARE AS FALSE AS THE WHOLE COMPANY.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
The blouse and dress I ordered was much better than I expected, especially for that price, it is the same as seen in the photo. Length, fit, quality, and details are welcome. The dress was gorgeous and the detail of the blouse much better than I expected, there were many compliments before and during the time I wore it, it is definitely something I would recommend to any woman.
I'm very disappointed I. The quality of the shoes/ boots I bought, They say it's leather but whatever it is it's bonded with fabric. It's advertised as Womens Casual Comfy Daily adjustable shoe. There is no arch support or padding inside the shoe. Not comfortable. It's just a plain basic shoe!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number& some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Size of items from different designers differ. Sorry that they did not fit your body shape.
Could you please measure the inaccurate size item by yourself with a ruler? So that we could check the size accordingly.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com