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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Very happy with the dress, fast delivery and excellent service on the internet. Everything went perfect, I love it.
This is the second time I have bought from Just Fashion Now and the second time I have recieved poor quality and WAY too large for the size of item I ordered. If I could give this "company" a true rating it would be MINUS 10! Reurns are expected to be shipped to China which means they would not be insured!... and very expencive! I paid $50 for each. The first one I tried to return the company offerred me a refund of $7.88. They actually were dishonest enough to send a $3.88 refund! PLEASE NEVER trust this company!
Still have 2 more to buy from you! (I didn't write this line...)
**** What does this mean? Are there 2 more for you to ship to me?
Great but website a bit slow on mobile. Clothes good quality and well wrapped.
No aplica ningun codigo de descuento en articulo nuevo, es no es muy bueno
I love how quickly my shirts got to my house. Great variety, great colors, good quality, it's a perfect internet boutique.
Using your site on a cell phone is quite confusing
Sorry for the inconvenience!
Could you please send us more details about the problem to check? What is the confusion?
So many cute things at great prices! Three of the four items I ordered were great, one didn't fit me that well so I gave it to my neighbor.
So many cute things at great prices!
This is my first shopping experience, so I wait to see how item ordered is & the time it takes to receive it.
This is my first shopping experience, so I wait to see how item ordered is & the time it takes to receive it.
Cute clothes. Well fitting and they will go with anything. Can wear the tops with dress pants or jeans.
Easy, but should have option for aus dollars. Wrong shade sent and a measly refund amount offered if I kept garment that I won't wear it well, can pass it on I guess. Also a dress I ordered was wrong length, ordered maxi, shore dress arrived and puckering down one side. Won't be shopping again.
I love the large selection of fashions and the easy checkout.
Very well laid out. I am pleased with the selection.
Very good experience. Easy to check out and easy to find what I wanted.
Website is not browsing and checkout friendly. Needs a wish list to help decide final selection
Sorry for the inconvenience!
Please change to another browser like google chrome or use paypal to checkout.
If there is still any issue, please tell us what message is shown or email us the screenshot so that we can check and handle the issue.
We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
The ordering was rather confusing. Emails sent with discounts but discounts not available. Prices quoted in dollars but nowhere did the website state $US so items ended up being much more expensive. I only discovered this when I checked my statement.
Thank you for your feedback and sorry for the inconvenience.
What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
Great prices and quality was good and I love the colors of the items I ordered.
Bought some cute tops on line in Oct. Still haven't received them here it is 12/6/21! Been in contact with the service, all they do is apologize and send bogus sites to me for tracking.
Good! Very easy to shop on your site.
Had to wait awhile for delivery, but pleased with purchases.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.