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JustFashionNow

How would you rate JustFashionNow?
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Colorado
1 review
8 helpful votes
Follow Nancy L.
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Shopping experience
August 5, 2021
Updated review

I was somewhat disappointed with items received, I didn't realize everything was to be dry cleaned. I normally do not purchase clothing that has this requirement, too high of maintenance. Some of the shirts ordered did not look same as on website. A couple were long-sleeved, where website had shown them as 3/4 sleeved. I doubt I will place any future orders.

Date of experience: July 6, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. I will forward the problem to our staff and provide you the better shopping experience.


Shopping experience was good but I didn't see anything...
June 5, 2021
Previous review

Shopping experience was good but I didn't see anything about return policy if something doesn't work out.

Date of experience: June 5, 2021
Sweden
1 review
1 helpful vote
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I have been shopping here since 2019 and I must say that there has never been a time when I was disappointed in your products and services. They provide a wide range of fashionable clothing. It is really difficult to find fashion stores in the mall in my small town, so this online store is definitely one of the places you want to see if you are looking for a dress, coat or more. Not to mention, they often have great discounts throughout the year!

Date of experience: July 22, 2020
Bulgaria
1 review
3 helpful votes
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I have used this website several times to buy clothes. They always delivered fast! The products were of great quality and good price. They offer excellent customer service, also wrap their items and store them in a bag to ensure safe delivery. I had never written a review before, but I felt it was necessary since this website is a one-stop shop.

Date of experience: February 7, 2020
Missouri
2 reviews
0 helpful votes
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Worth the money!
April 14, 2022
Updated review

I ordered 5 dresses and one top. I didn't see any point in paying ridiculous shipping when I could just order a few more items. I had know idea what to expect.
To my delight. I followed the size chart for every item and they all fit great. One item was really bright yellow and I likely will give it away, and these are not clothes made to last several seasons. They are trend clothes and well they likely won't be trendy next year anyway.
I don't like the synthetic fabrics that you can't wash the fold lines out of in one washing, but that only happened with one dress. I didn't dry any of the items I purchased, not a necessary risk to take.
They are all as pictured and I am very pleased!

Date of experience: April 14, 2022

Very hard to look at clothing by type for example plus...
April 14, 2022
Previous review

Very hard to look at clothing by type for example plus size maxi dressesb

Date of experience: March 15, 2022
Canada
1 review
0 helpful votes
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Very well
July 23, 2020

Very well, all my order was faithful to what I saw on this website, I have never lost any package. The range is wide, it has some designs that are not easy for me to get in my city, which is a reason to buy here.

Date of experience: July 23, 2020
California
2 reviews
1 helpful vote
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I ordered from Just Fashion on April 10 2020. It took so long to be delivered. Those dresses are like rugs. I should have known better. I just threw $126 for nothing. Beware people. You can better clothes at thrift stores.

Date of experience: August 24, 2020
Justfashion N. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

GB
1 review
4 helpful votes
Follow Linda R.
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This is the second review I have left and I think I will continue to leave them for this company going forward. Nobody likes to get ripped off and looking at the growing number of reviews that is exactly what is going on. I sent my return back and paid for tracking and signage and they keep saying they haven't received it even though Royal Mail stipulates it arrived on the 6th June. It is now August! Absolutely despicable. How are they getting away with it? I will be looking into reporting them and suggest anyone thinking of buying from them steers clear. Rubbish products and no one who has a conscience works there.

Date of experience: August 13, 2018
Justfashion N. JustFashionNow Rep
over a year old

Can you email us a photo of the mailing receipt, tracking number, shipping company name? We will check for you.

GB
1 review
0 helpful votes
Follow Yerly R.
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My daughter is happy with her new dress bought online here, she loves it so much that she does not want to take it off. I'll probably get something else for her and surprise her again. Good job on quality materials.

Date of experience: September 6, 2021
Pennsylvania
1 review
0 helpful votes
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Order problem.
August 27, 2023

Ordered 2 dresses Aug 28. Received one within days. Yay! But no word on the other one. Both were paid for. I had to use chat to get an updated status. Issue was addressed. Hope to still get my dress. Thanks!

Date of experience: August 27, 2023
California
1 review
0 helpful votes
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Beautiful
August 27, 2020

I liked the great quality of the dress fabric, we have bought with my sister several dresses for an event in this store, we got beautiful designs and a perfect size. This online store is highly recommended to buy women's clothing.

Date of experience: August 26, 2020
California
1 review
0 helpful votes
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I loved the fact that you can check the size before ordering. It makes it much easier. There are certainly a lot of clothes to choose from in this boutique on the internet, very happy with the product upon arrival here.

Date of experience: February 17, 2021
New Jersey
1 review
0 helpful votes
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Still waiting for part of the order
June 19, 2023
Updated review

Clothes look a lot better in pictures on the website. I am still missing 4 items from the original order which was a month ago. 3 of them are supposed to be shipped and a bathing suit is still "being processed"

Date of experience: May 20, 2023

Hope clothes are as nice as they look on your site
April 17, 2023
Previous review

Hope clothes are as nice as they look on your site.

Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
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The worst ever!
December 28, 2020

I ordered off what I thought was a Canadian site, my mistake. Over two months later my order arrives and I have never seen such junk, The material used is basically the same as you would find on a Halloween costume. I do not understand how they get good reviews as after spending $250, I only kept one t-shirt and tossed the rest. The company name should be "Just Junk Now."

Date of experience: December 27, 2020
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

GB
1 review
0 helpful votes
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This is one of the best websites to buy fashionable clothes at a good price. I've been buying from them for 2 years now and they never disappoint. The shipment is always fast and the communication by mail also. I definitely recommend it to all girls!

Date of experience: August 15, 2020
GB
1 review
10 helpful votes
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Disgusting rip-off
June 18, 2018

Items took ages to arrive. When they did they were nothing like what had been advertised. The material was thin and colours disgusting. The sizing was not even close to being what it should.

I requested a refund. I was sent an automatic response saying I would receive details within 48 hours. A week later and still nothing. I have sent 4 chasers.

I think this is a scam and a rip-off. Do not buy from this site.

UPDATE: In order to help all those waiting for a refund or returns information, I have found the way to get these rip-off merchants to respond. You must initiate a dispute through PayPal or your credit card if possible. I started getting some action the same day. It took a couple of days for them to provide the returns address but I have received all sorts of replies since my complaint. Still waiting for my money back but I am confident that PayPal will help if they resist. Good luck. Get a refund and never use these people again.

Date of experience: June 18, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

You can ask for label. You will get authorization from us by email including a label with our return address in it.

North Dakota
1 review
0 helpful votes
Follow Victoria O.
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Love the many different choices! There is something for everybody! Prices are great too! This statement says it all. I have never ordered clothes without trying them on first. But, this was so easy as it is to form for sizes!

Date of experience: May 16, 2022
Australia
1 review
7 helpful votes
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Buyer beware!
February 11, 2018

Scammers!
Purchased shoes, they sent the wrong size and couldnt care less.
Shoes costs $45, return shipping to China is $55. Their returns policy is a scam in itself, no one would use it so they can send whatever they like.
Australian sizes are completely wrong. I ordered a size 8, they sent a size 11. I've lost my money. Read their reviews online from multiple sites, just awful.
Be careful!

Date of experience: February 11, 2018
Justfashion N. JustFashionNow Rep
over a year old

Please log into your JustFashionNow account first and then click Contact Us to submit your message.

GB
1 review
3 helpful votes
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Cheap
July 17, 2018

Ordered two dresses two different sizes, looked beautiful in the pictures, took over three weeks to turn up in cheap packaging, thought I would return one but apparently went over their deadline so ended up with the two identical items, will not be ordering again from this cheap rubbish website from China, probably a sweat factory, please avoid.

Date of experience: July 17, 2018
Justfashion N. JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Florida
1 review
0 helpful votes
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I was very excited to receive my merchandise, what a disappointment. Colors and styles are great, fabric and sizing is cheap looking. I had 2 friends waiting for me to get my order. They did not like the quality. Thank you

Date of experience: April 1, 2021

Can't wait
March 16, 2021
Previous review

Can't wait

Date of experience: March 16, 2021
California
2 reviews
0 helpful votes
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Another scam site
December 8, 2022

Another scam site - I would love to buy the real products even at twice the price, why don't they improve their machinist's skills and quality of material and offer a fair trade? They just keep changing the company name and carrying on. Not worth 1 star.

Date of experience: November 8, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Would you mind to share us more details which can help us to locate the problem and improve our service?

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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