Clothes seem nice and priced nice. The amount charged to ship is another item, not good. In addition another shirt I really did like was not part of this order, which made me sick. So I just took it off. That made no sense at all.
Clothes seem nice and priced nice. The amount charged to ship is another item, not good. In addition another shirt I really did like was not part of this order, which made me sick. So I just took it off. That made no sense at all.
Moving around online was easy and quite fun. I always check the description/material something is made from as I am a seamstress and look for quality in the products I purchase online. Once I received the clothing, I was a bit taken back at the way things fit or the material used. Not quite up to pare with what I hoped would be long lasting pieces of clothing. The styles are fun so if you are looking for new spring/summer attire that you will be changing at the end of a few years then this is your place.
Prices are very good when you purchase multiple items and free shipping is an added bonus.
Shipping was faster than other websites. The shirt I ordered was too small. Customer service refunded my money because there was no longer a larger size. They were quick to help and gave me several options that I could choose from that best suited my needs.
The ordering was rather confusing. Emails sent with discounts but discounts not available. Prices quoted in dollars but nowhere did the website state $US so items ended up being much more expensive. I only discovered this when I checked my statement.
Thank you for your feedback and sorry for the inconvenience.
What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
Love the clothes - feeling a little uncertain re fabric and don't really understand shipping charges. I had about 5 other items on my order but am just ordering one thing for now! I got the dress but way too small but they kindly offered to send me another without me having to pay any shipping charges. Much appreciated.
Selection was tremendous. Cute and stylish things. Prices very competitive. The only things preventing this from being a 5-star rating are: 1. The size Small is more like a medium and 2. I didn't like receiving things here and there, all different dates; had to keep too much paperwork and tracking. Other than that, you have nice products
Great selection... good prices... good variety. Just don't like that you have to order so fast or your cart goes empty and you have to start searching all over again the next day.
This buying experience can be very costly. Purchasing clothing on line can be risky as it is because you are not able to try anything on and you don't have the return flexibility as you would with Amazon Prime. Should you decide you don't like the fit and want to return items, you will discover that their fulfillment center is in China and it could cost you more than the cost of the item to make the return or exchange. The company will try to negotiate a discount (mine was 15%), and you will have no choice other than to accept their offer or pay an exorbitant amount to make the return. I would never do business with this company again because they disclose these facts in the fine print. The quality is not great and reflects their low pricing as well.
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?
Your cloths are very bright and beautiful with fresh new designs. But too long to receive as I wanted them for my holidays. I had to go buy more dresses from a different site that arrived in two weeks. I am still waiting for the rest of my order to come only received one dress so far so I can't say I love them yet.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
Your cloths are very bright and beautiful with fresh new designs. I love them
Excellent online store, good communication, fast delivery. The clothes are to die for. I also have the most comfortable shoes in my closet that I buy here, You can wear them all day without foot pain. They are definitely my favorites!
Not a lot of stuff for my age group - senior citizen. But I did find some really nice, warm coats and sweaters, and tunic tops that were good for me. Quality is good, wash well, sizing is very accurate using the size charts on the website.
Not a lot of stuff for my age group - senior citizen. But I buy some anyway that I feel is appropriate
This boutique has a versatile range of garments that are extremely affordable for what they are! Quality is always more than satisfactory and shipping has always been surprisingly fast. Your customer service is also one of the friendliest people I have ever dealt with. They speak to you beautifully and quickly by email, I found out about this website a month ago and haven't bought from any other website since then.
What a great web site. Outfit ideas not only revolve around model figures, but lots of cool ideas for us 'generous' body types. The website feels very friendly with the little personal comments added by the girls who run it. They inform you from the beginning that if you need to return something, this will not be a problem (you must pay the return fee, but that is a reasonable rule).
I found a larger size available here that was not available in the clothing brand store!
Company is based in China and the consumer has little recourse for return of items once sent. Items are not true to material, color or size as shown on internet. You will be disappointed by losing a large percentage of your money and making it near impossible to return items.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I ordered several things. 3 we're of much cheaper construction. 1 was sewn inside out, one was not what was portrayed in picture. I won't order again. It was also our of country, did not know, got nailed for conversion fee. Took forever. Told me to go to post office but was delivered to my mail box. Just poor all around.
Good so far, hope I can return if they don't fit
We received items that had no correspondence with what was ordered. Atrocious quality, nothing like the style, quality, colour or material advertised, badly stained. Procedure for returns and refunds clearly designed to deter any effective response. Waste of money in any case - we are told we must bear the cost of return (international postage to China is much more costly than postage from China). Serious waste of time already. We profoundly wish we had had nothing to do with this site.
Beware - there are numerous plainly fake positive reviews in circulation.
Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
I ordered a t-shirt that took a month to receive it. Sizing is always a bit of a guessing game when ordering online, especially for items out of China; however, I seemed to have guessed right by ordering one size larger than I am. It could fit a bit looser but it's not too tight. The "cotton blend" is not specific. The material doesn't breathe as well as 100% cotton, so it won't be worn on a hot summer day, let's say. It's good for cool days. And the instruction say to wash separately and recommend dry cleaning, which I did not realize before I ordered.
The real proof in the pudding is what happens if the item I ordered doesn't fit and how long it takes to rectify that situation if it occurs. This will determine whether or not I come back.
1, you harassed me with emails
2, although the rings were very pretty they caused a reaction on my skin by itching and they finger started to change colour to green. I don't know what I was expecting for the price but not that! It's a shame because they're pretty!
Quick and easy so far. I wonder how long it will take to receive my order - hope this is in the U.S. - that was my original comment. However, it took forever to receive the items - found out they came from China. I think I have now received everything - one by one. Out of many dress purchases, I didn't like one item. The fabrics, the fit and colors are different than what is portrayed in the marketing pictures. Things feel cheap and not stylish at all. And everything requires ironing which I would rather not do. I will not order on line any more.
I have already made several orders for clothes in this online store, only once was it a controversial case, but everything was resolved easily and without drama. Good prices, fast delivery. Very good online boutique.
Been waiting on a pair of jeans I bought. Cant track my order and Im not getting noticed by anyone who runs this page. All I been seeing was bad reviews that relate to my review. You guys just suck and I want my money back still havent received my item nor do I know if it has been shipped or not no communication
Sorry for your waiting. Could you pls email us your order number so that we can check the status for you?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Shipping fee depends on weight and distance.We provide free shipping for order over $109. Hope for your understanding.