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JustFashionNow

How would you rate JustFashionNow?
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New York
1 review
0 helpful votes
Follow Dayanna F.
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I have been shopping with this page several times, ordering is very easy, exchanges are not a problem and packages always arrive very fast. I highly recommend for its range, price and variety of products.

Date of experience: April 28, 2020
Australia
1 review
7 helpful votes
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Great at taking your money! Take their time sending some items. Do not respond to your email requests for the balance of your outstanding items. Provide poor customer service. Beware and NEVER use this website.

Date of experience: March 13, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can handle the issue in proper manner.

Arizona
1 review
0 helpful votes
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Excellent customers.
January 24, 2021

Not only are the clothes in this online boutique of incredible quality, but the customer service is simply incredible. They were more than helpful in responding very quickly to any questions I had via email!

Date of experience: December 25, 2020
Illinois
1 review
5 helpful votes
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Just Fashion advertised on Facebook and the shoes looked comfortable and waterproof, but when they arrived I found they were too large. I filled out the return form on their website and waited for my authorization and return label which they claimed would take five days. That was weeks ago and I'm still waiting. Don't order from this company. They might as well simply state that there are no returns.

Date of experience: March 12, 2018
Justfashion N. JustFashionNow Rep
over a year old

Online purchases(swimsuits&final sale excluded) made through JustFashionNow are valid for exchange and return within 15 days from the delivery date.
If you already submit the return request online, we always get back within 48 hours. Pls tell us your order number so that we can check it for you ASAP.

Canada
2 reviews
1 helpful vote
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Great Service/Item itself not so hot
February 15, 2021
Updated review

Using the checkout service and the coupon code has been great. The delivery was pretty good for overseas and they gave me a Tracking Number that was very helpful for tracking my item with Canada Post The two tops themselves resembled the photos on the web site, but are not nearly as nice. I would not have purchased either one if I had seen them in person.

Date of experience: February 15, 2021

Using the checkout service and the coupon code has...
February 6, 2021
Previous review

Using the checkout service and the coupon code has been great. The photos of the two tops I have ordered are gorgeous and I'm anxious to see if the look like that in real life as I have read mixed reviews about just fashion now

Date of experience: February 6, 2021
Arizona
1 review
5 helpful votes
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Sadly, everything is going back
June 27, 2021
Updated review

I was filled with hope - but not one of the items I've received so far (there are still 2 or 3 out in delivery) had the fit or design that was flattering on me. Returns are horrendous - so I've decided to accept the offer made by the company to receive partial repayment and then I'll donate the clothing... maybe someone else can use them.

Date of experience: May 28, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our product quality and provide you the better shopping experience.


Your designs and fabrics are beautiful
April 27, 2021
Previous review

Your designs and fabrics are beautiful - it was easy to amass a large enough order for free shipping!

Date of experience: April 27, 2021
Canada
1 review
2 helpful votes
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My original review was completely negative. However, after 8 weeks, my cowl neck dress arrived! Size XL really is about a size 10 as they suggested. Dress looks as described. Fabric very lightweight which would be good for hot weather but it doesn't quite hold the shape as photographed because it is so lightweight. Not high quality but what do you expect for $30?

I will keep it as it isn't worth my time to re-send. It doesn't have lots of shape especially around the waist but I might wear it occasionally. On me I give it a "5".

Date of experience: September 19, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

California
1 review
5 helpful votes
Follow L B.
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I ordered a dress for my daughter's wedding rehearsal brunch and paid for express shipping so I was sure to receive it in plenty of time. When the status on their website kept showing as "processing" I contacted support. I received a response that said there was a delay due to a shortage in "some" hot selling items. Not my item, mind you, just "some" items. Then they offered me a 15% money refund or 20% store credit. They provided a new time frame to receive my item and it doesn't appear to be any closer to being delivered. I'm contacting the fraud department of my bank.

Date of experience: April 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

"Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
"

Colorado
1 review
6 helpful votes
Follow Lisa B.
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This company is a ripoff. They don't send entire order and then claim that they did. The products are cheaply made. Your return will be to China. I ordered two items, one shipped. They produced a shipping order showing both items, so my credit card company sided with them. The item I received was so small and cheap: seams that are loose and threads sticking out of every seam. It's not wearable. Don't waste your money, you won't be the exception to their dirty business practices!

Date of experience: August 29, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can check? Once your item is shipped out, you can ask for a tracking number to track the package.

Items need to be returned to our fulfillment center. We are working on improving our returns process and hope to give our customers a better experience.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Stay safe and have a good day!

New York
1 review
1 helpful vote
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I have been shopping at this online store regularly for quite some time and I love how there is always an updated selection of affordable workwear and casual wear to choose from. I have so many compliments on my outfit that all my colleagues know that I am a huge fan of this boutique! They never stop recommending clothes that favor me. I took the opportunity to purchase some outfits during their seasonal sale and am looking forward to wearing them.

Date of experience: June 30, 2020
Switzerland
1 review
1 helpful vote
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I had the best internet shopping experience. I'm usually hesitant when it comes to buying things online from abroad, but after reading a ton of reviews, I finally decided to take a chance and ended up buying two dresses from this company. Shipping may take a while, but they clearly state that it may take some time to complete the process of shipping your mail order, although surprisingly my order arrived much earlier than expected. And when I received my package, all the clothes were exactly as advertised, they fit perfectly and are made with high quality materials. I am so glad I decided to use this online store!

Date of experience: October 6, 2020
Germany
1 review
0 helpful votes
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Shopping at home has never been so easy! This website seems very easy to navigate and order. Payment is simple, excellent communication with orders and delivery is fast. Great prices will bring me again too!

Date of experience: April 22, 2020
Texas
1 review
1 helpful vote
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Be sure to check to see if the print is actually printed correctly. The front on mine is fine, but the back is printed BACKWARDS! The return policy requires me to pay to ship it back...$40 to ship back a shirt that costs $22. Then, they offered to give me a 25% discount to keep it. I got a $7 credit. Not great customer service. Not easy return policy. Not a quality product. I'm disappointed in my order and this company. I would have given 1 star, but their review system won't allow that.

Date of experience: July 9, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.

Georgia
1 review
0 helpful votes
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I do a lot of shopping online and I find that this website offers the best service. They are always very helpful and what's more they seem eager to help, allowing me to receive my clothing order in time for a big event. Thank you!

Date of experience: July 29, 2021
Texas
1 review
12 helpful votes
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Excellent options
August 7, 2020

This boutique offers a range of clothing and accessories that attract a wide group of customers. I almost always find something every time an attractive clothing model comes out. The clothes are well made and last a long time, keeping their shape. Selection is easy with filters on the left side by size, cost, color, etc. If you don't like the fit of the item you purchased, you can return it in the same bag by simply pasting the return label provided on the package., generally free. That is service!

Date of experience: August 6, 2020
California
3 reviews
5 helpful votes
Follow S W.
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I ordered 5 items from JustFashion. What a mistake! The online photos of the clothing I purchased were beautiful; but what I received (4-6 weeks later from China) was a very low quality item only slightly resembling the photos and description. They told me return shipping cost is the customers responsibility and they listed many pit falls which could make it difficult if not impossible to return. The company did offer 20% of my purchase price to keep rather than return these terrible clothes. What a joke. What a waster of $$$

Date of experience: April 30, 2019
Justfashion N. JustFashionNow Rep
over a year old

In this case we have already sent the return label to you by email and will issue the refund after we received your return parcel. Please kindly understand.

Canada
2 reviews
0 helpful votes
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Absolute Garbage
August 2, 2019

First time customer, my wife ordered a few pieces as style from pics looked rather unique. The fabric they used was cheap, the same as for a kids halloween costume at walmart, and the sewing was a joke, I could have sewed better and I cant sew. Dealing with customer service says it all, mail it all back to china and if we agree we will refund you, but not shipping. $150 purchase, $29 refund ( after shipping) It is not possible for this company to have positive reviews, they must be fake.

Date of experience: August 2, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
1 review
0 helpful votes
Follow Rebecca V.
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Even after reading dozens and dozens of reviews, and every size chart attempting to make sure things would fit, not one of the nine or 10 items I ordered fit me, nor did anything look quite like the photos I had ordered from. I was extremely disappointed, and apparently returns are almost impossible, because even after requesting return authorizations, I never received a return authorization number, or any confirmation of my requests at all. So $130 worth of clothing went to the Salvation Army. Hopefully something I will fit someone.

Date of experience: November 8, 2022
Canada
1 review
0 helpful votes
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Order history
June 30, 2022
Updated review

Enjoy all fashion styles and ease of purchase
Fashion now responded to any queries I had speedily and items were shipped as requested. I will order again as this site is not only convenient shopping but colours are different that was is offered in town.

Date of experience: June 30, 2022

Shipping is slow
June 4, 2022
Previous review

Shipping is slow

Date of experience: June 4, 2022

Colours are bright and ready for summer wear
May 4, 2022
Previous review

Colours are bright and ready for summer wear.

Date of experience: May 4, 2022

Great so far
April 14, 2022
Previous review

Great so far.

Date of experience: April 14, 2022

This is my first time shopping with online JustFashionNow...
March 30, 2022
Previous review

This is my first time shopping with online JustFashionNow but the clothes are an incredible design. Hoping to shop again.

Date of experience: March 30, 2022
Italy
1 review
0 helpful votes
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I made my purchase of the shirt online, I would say that the purchasing process is quite efficient and mobile friendly. I usually go for standard shipping which took 7-14 business days, never had any problem or complaint about the delivery method. I take care to have my orders safely in my hands within the given time.

Date of experience: August 20, 2020

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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