Joss & Main

I came across Joss & Main accidentally. What a pleasant surprise to stumble onto several items I had been trying to find, in my price range, of excellent quality, for months! I purchased three rugs that have beautiful colors and patterns for considerably less than I expected to pay. The compliments are still coming and they look new months later. I can depend on a speedy arrival and great customer service with every order. Thanks for getting me ready for Halloween; it's always great fun to shop at Joss & Main!

I've shopped with them for three years now and have always received the items on time, great packaging and with no issues.

As a responsible consumer, always do your due diligence. That's the only way you will know if it's a true bargain. They won't always be the least expensive but at the end of the day the decision is only yours to make. You might find it elsewhere at a higher price, lower price and sometimes might not even find it anywhere else but Joss & Main.

I've been extremely pleased with all my purchases and sometimes they will even surprise me with sending me more than I ordered without charging me extra.

By the second purchase, maybe third, you will know if this site is for you.

As of now, I have no intentions of quitting them. It's been a wonderful and helpful experience in shopping with them.

Either way, good luck & all the best!

The items are of high quality and style. I just completely styled my daughters old room into a beautiful guest room good enough for the Queen... you really can copy great design right from the pages. I found that most of their blue colors blend well together, from bedding to wall hangings to rugs... how do they do it? I love this site!

I placed an order for outdoor furniture that should have been delivered (based on the date they told me) with more than enough time before having guests for 4th of July. Eight days after I placed my order, they emailed saying there was a delay. My item has now shipped but it is taking almost a full month for it to arrive - yet I paid $134.95 in shipping costs! I should have just ordered on Overstock.com. Free shipping and arrives in 3 days. This was my first order with Joss & Main, will probably be my last.

I ordered some of the products online over the holidays 2014. However, I was disappointed that it took over 2 weeks for the custom jewelry products to came in. It came from a vendor that Joss & Main affiliated with, so my gifts to my sister did make it time for her BD, which was near Christmas. Since then I have been hesitate to order anything from J&M although I do see they have many beautiful home decorations. Last but not least, I would give them 4 stars but their website is very confusing to navigate to view the products. I think they should simplify it so its not too overwhelming.

I ordered a "Crane Statuette" from Josh and Main. The picture looked great. Long neck cranes in the color I wanted. It looked absolutely nothing like the long neck version or anywhere near the picture. It was a piece of junk. I emailed that I wanted a full refund - including my shipping - and all that came was half of what I paid in total I had to pay for return shipping too and they won't refund me this. This company should be charged with fraud. Beware - for an item nothing like what you ordered. Sad to say I will never order from this company again and I will ensure no one I knows does either! To top this off they still sell these!

Terrible initial experience. We'll see if they come through. One expensive piece required assembly thought that was not anywhere in the product information at the time of sale. A piece was damaged in shipment. Finally, a chest advertised to be 36" H and 35" W is just 30" H and 22" W. That is significant. Would give them negative stars if I could. Perhaps their after purchase service is better than their order fulfillment.

There needs to be a search site button. Also, a banner I wanted to purchase was unavailable because it "ended" yesterday. I would have bought more if that darn clock didn't keep counting down the minutes before my cart would close.

I thought this might be a pretty cool membership furniture site. Like gilt.com for clothes, they feature new daily sales for furniture, divided by styles. However, I found that, while they featured new furniture styles daily, the furniture was essentially the same -- repackaged and rotated under different headings. For example, the same cabinet would appear in dozens of "new" sales: industrial, set the trent, contemporary. This would continue for months, probably until they unloaded the stuff. If it didn't sell under "contemporary," their marketing people would move the cabinet under to "industrial" the following week. So... decent prices. The furniture is fair, not great. The selection is redundant -- very little new stuff appears on a weekly basis.

Website's product displays were beautiful... and then every selection that I viewed to possibly purchase then sent me back to the main page... NOT the page and spot I was at! So d#@$ed frustrating with so many items to search through over and over! (speaking of "Search"... why isn't there one?) Methinks the IT design team needs to clean up the functionality of the site to make it a little user-friendly. Please! I'd love to shop here all the time, but don't know if my patience is abundant enough.

I bought some cushions from these guys (are they Wayfair or Joss&Main btw?- not clear) that I'm trying to return, but when I went to my account I got greeted by an "There are no orders associated with your account." Funny thing is that I've got the order number and of course I got the cushions. I also got to the mystifying message from a link in the same email they sent me to review the product... So, what's up with their record keeping?
Now I've had to communicate the old-fashion way, by email, wasting my time giving all the order details instead of it all being automatic and easy for returns, like in most up-to-date, modern websites. Come on people, this is 2017.
Update: It took them over a week to respond to my email and several days more to get the refund. I did get it though, unlike some other reviewers... Watch it with this company. Order at your own risk.

I ordered some candlesticks from Joss & Main. After waiting weeks, they finally arrived. The packaging was good, the candlesticks were wrapped in bubble pack to prevent breakage. But the quality was another story, They were painted a cheap gold and not even a good paint job. You can see paint drip marks. This was a non returnable item so I'm stuck with them. I will not order again. The pictures and web site is nice but that's where it begins and ends

We ordered the gorgeous mirrored Philomena three drawer cabinet for our newly renovated kitsch. THe shipping was nearly equal to the price and the total was over $900. It took a month to arrive, and when it did, we were shocked by its cheapness. The drawers have to be wrestled like rodeo animals, such is their stickiness. The interior finish is paper. Overall, we are extremely disappointed with this product and with its sluggish delivery time.We will not order from this site again.