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Viviana H.

1
Level 1 Contributor
Texas

Contributor Level

Total Points
249

3 Reviews by Viviana

  • HerRoom

4/15/24
• Updated review

There are so many things wrong with this place. Their website is very old-fashioned and not user friendly at all, and their customer service, at least by email, was horrible in my experience (took 3 days to respond only to give me another customer's info, when they had the correct order #, how does that happen?). Chat is great … when available, which is not that often regardless of the hours they post. I bought an item that ended in back order and they never informed me, until I finally contacted them after not receiving a shipment notice for several days. It was my first time -and definitely my last- shopping here! Big mistake. Avoid it! It's been a horrible shopping experience, very time-consuming and frustrating.

Products used:
Clothing

Service
Shipping
Old fashion
4/11/24
Verified site experience
• Previous review

Hard to navigate with pop-ups, annoying distractions, takes too long

  • Joss & Main

7/16/17

I bought some cushions from these guys (are they Wayfair or Joss&Main btw?- not clear) that I'm trying to return, but when I went to my account I got greeted by an "There are no orders associated with your account." Funny thing is that I've got the order number and of course I got the cushions. I also got to the mystifying message from a link in the same email they sent me to review the product... So, what's up with their record keeping?
Now I've had to communicate the old-fashion way, by email, wasting my time giving all the order details instead of it all being automatic and easy for returns, like in most up-to-date, modern websites. Come on people, this is 2017.
Update: It took them over a week to respond to my email and several days more to get the refund. I did get it though, unlike some other reviewers... Watch it with this company. Order at your own risk.

  • LivingSocial

3/23/11

I was looking for a site to save money but all I ever got from LivingSocial.com (among the rich?) were totally money-wasters such as vacations in Hawaii and weekends at the spa, not to mention things like the so-called Brazilian blowout hair treatment which has been heavily discredited for being toxic to your health. Finally, one day I was emailed a deal that promised 4 movie tickets for $20 "at any theater of your choice." After getting the deal I waited 24 hrs (?) just to get another email saying that my deal would be available... within 24 hrs. At the end it was 3 days before I could get the tickets and they were only good at a theater that was a good 40 min away from my home. I live in Houston and wanted to see 'The Kings' Speech'--I should have been able to see the film at my local theater. This was deceptive advertisement, and given my one and only experience with LivingSocial I've unsubscribed and would definitely not recommend it to anyone. They don't care about the quality of their offers or the credibility of the companies they offer their deals through.

Viviana Has Earned 9 Votes

Viviana H.'s review of LivingSocial earned 2 Very Helpful votes

Viviana H.'s review of Joss & Main earned 7 Very Helpful votes

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Similar Reviewers on Sitejabber

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Amy X. reviewed HerRoom
4/22/24

Got an email that I qualified for $20 off for purchases over $90. When I tried to apply it the...

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Sara K. reviewed HerRoom
4/22/24

Dont give discounts if you dont want me to use it