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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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I have ordered several rings from Jeulia and every one of them is absolutely gorgeous. The customer service is just as great as the jewelry. I highly recommend this company. They are tops!
I would recommend Jeulia to anyone for high quality beautiful jewellery without the high price tag. If you take care of your rings or whatever you may have they will last a very long time.
I love the elegant design of the Vintage Knot Round Cut ring set. I have never liked having rings that are too ostentatious, but this set is perfect! I love that these rings are affordable and if I wanted to refresh the look of my wedding bands it won't break the bank.
It was a waste of money. I ordered a golden set consisting of the ring and bracelet for my friend's birthday. As a result, I got that set but it didn't match to the one I saw on the picture. The birthday gift was spoiled. I do not recommend shopping with Jeulia.
Beautiful jewelry, gets a lot of attention. I have had many people ask me where I purchased the rings from. Makes a wonderful gift for anniversary or birthday. Most of my "associates" don't believe me when I tell them the price--they think the cost is in the thousand area.
I got my set as an anniversary gift from my husband. And I am in love with it. It is breathtaking. I have received so many compliments on my ring.
I have bought three rings from Jeulia and when I received them, I was so excited. They looked exactly as they were shown. These are high quality rings in sterling silver, but remember even diamonds will lose their sparkle if not properly taken care of. When you wash your hands with soap or put lotion on, the sparkle will dim. Clean your rings in a silver solution and the sparkle will be right back as they were when you first put them on! I have never had to return a ring! I no longer wear my diamonds. They are locked away in my safe.
I couldn't love my ring any more if I tried. My fiance did well. And this company has given nothing but pleasure.
My whole purchase experience was easy and there is a great variety to choose from. Setting up the account all the way to checking out I had no issues.
My partner has bought me two Jeulia rings and I absolutely love them. People constantly comment on them. I am not a plain diamnond kind of girl so the designs appealed to be straight away, I have one blue and one pink design. The are unusual yet incredibly stunning with fine detailing and great colour. Highly recommend Jeulia Jewellery and will buying more.
After purchasing a ring from Jeulia my wife did not like the light feel on her finger so I contacted Jeulia for a RMA #. I felt as if I was being convinced to keep it or exchange it for something else. But God forbid that I send it back. I followed the return instructions by reading them as I packaged the ring for shipping. I wrote the RMA number on the outside of the box as instructed as well as placed a paper inside the box with it. I shipped it with the USPS and paid for tracking because it was a requirement. My wife and I both have cancer and my wife was receiving chemo at the time and can't remember what happened 5 min ago yet alone a receipt. So I contacted Jeulia again for the 3rd or 4th time asking for help with the return. I was told that they had no way of knowing if I returned it without the tracking number. So my question is this. What kind of system do they have in place that the can sell an item but not knowing or confirming what was returned? Basically I could send back a rock with a tracking number and receive a refund?
Please accept our sincerest apologies for all the difficulties caused to you with your return, Quinn. Our greatest goal is to provide a consistently reliable product and an exemplary level of customer service, and that is truly not what we want to make you feel. Please understand that the easiest way for us to confirm the receipt of the return is by a tracking number from the shipping courier. If you are not able to provide us with a tracking number, we can ask our staff members working in the warehouse to try to locate your package via your name, the item you shipped back, or the note in the package, but that might take longer time. May you please reach out to our service team at service@jeulia.com and tell them the information on the outside of the box as well as the note left in it. Our service team will try their best to find your package and resolve this issue for you. Thanks for your cooperation and patience.
I love all the jewelry that I buy from Jeulia! It is beautiful and great quality! Thank you for making amazing jewelry!
I ordered my ring and was moving so the company put a priority on it without extra expense to me and got it to me before I
Moved! The ring is just like the picture and I love it!
I've spoken with customer service many times due to I was wanting to order a ring with customizations. Every time I've spoken with a rep over chat was amazing I also called a couple times and they were helpful as well. When I did order my ring they double checked the customizations to make sure it was going to be right.
My Jeulia wedding set is absolutely beautiful! I wear it all of the time, its actually prettier than my real set.
People compliment me on my rings all of the time. I have had them for 2 years atleast and they are still beautiful.
I proposed with that ring, Quality top notch, I love it and she loved it Shipping took exactly 3 days and customer support was the best would definitely purchase the whole set from Jeulia
I highly recommend not to shop here do to wanting to return... I received the ring didn't look like what did in the picture and wanted to return was told not allowed only store credit
Hi Jason - Thank you very much for your feedback, hearing from our customers really allows us to provide the best service we possibly can. We offer 30 return/exchange policy. As stated clearly in our policy, items without jewelry tag are not refundable, you removed the size tag so that we can't accept the return of your ring for a refund. You can find this policy in our product page: https://www.jeulia.com/30-day-return-policy.html. While we cannot accept the return of the ring, we still want to do everything possible to make sure you’re happy. So we advise to exchange your ring for another different ring you like or refund via store credit. We do apologize if there was any confusion, and we will reach out to you soon to provide you with further assistance! If you have any further questions please feel free to call us at 1-888-219-8158.
Ring is beautiful! Love that it's nit clear sapphire, get compliments all the time it's a very unique piece and stands out!
Love my ring, it is so beautiful and a lot of detailed workmanship. Love it love it love it.
I would highly recommend Jeulian Jewelry to every one. That take a great deal of care in each piece they make. Great detail in there work and they really care about their comstomers. I am looking forward to buying more from them
I bought a ring for my husband for our anniversary and sadly it was too large. Contacted Christy on chat and made the exchange without me even having the order number. She was able to easily look up the order and find the info and help me make the exchange easily. Great company to work with. Love their stuff!
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Amelia - Sorry to hear that! Our goal is to make sure you have a great shopping experience, so we offer 30 days refund/exchange policy. Please submit a support request on our website to contact our support team and they'll get that all sorted out for you asap. Thanks.