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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Before I ordered I was sceptical if It would look as good as the picture. I would have to say I'm glad I ordered it this ring looks better than alot of the more expensive gold rings I have seen. She was very happy with it because the stone was so clear.
My ring set is beautiful! The quality of packaging and gorgeous detail with my ring was top notch. It was shipped and received quickly as well. Very satisfied customer
Absolutely brilliant company with fabulous jewellery would definately recommend ive bought quite a bit of jewellery from here and cant wait to buy some more
We have been shopping for rings for months and had no luck until stumbling across the perfect ring on jeulia. Not only was this ring a lot cheaper, but it was the most beautiful ring we have found. We couldn't have been more proud of the bridal set and I am now telling all the other in laws who are looking to get engaged to come here.
I will be buying more jewelry from Jeulia for sure! Service is not comparable to anyone! Beautiful jewelry! You will not be disappointed!
I have bought 2 rings from this company and all I can say is wow! They both were above my very well made and simply gorgeous. Very very satisfied with shipping and product.
I love the quality of this jewelry. I'm allergic to fake jewelry, but I am. Or allergic to Jeulia's beautiful earrings, bracelets, necklaces, etc. Everything I order arrives really quick, nicely packaged, and is just beautiful.
Fairly fast delivery and great quality. Love it. This is my third order and have not been disappointed. Thanks
I have ordered two rings from this site and I am displeased with both of them. The first is a ring with a gold infinity symbol on top. A week after I purchased it, the gold rubbed off. The second ring was considerable smaller than it had appeared on their website and it is so light and flimsy, I'm afraid it will break. AND... there are NO RETURNS! You can only exchange for another piece. I will never order again from this site.
I ordered two rings & they are beautiful. There is nothing cheap looking about them so I just ordered two more. They also come beautifully packaged.
Great customer service... everything was just EXCELLENT. I will recommend you to all my friends. This was my best online experience ever
I am so impressed my ring is absolutely beatiful. I highly recommend Jeulia. The quality and brilliance is outstanding
My engagement ring is gorgeous. We received it like a week ago... my bf at the time wanted to make the engagement special.
It's a cheap product for what you pay I had to return it after a month because their "jewels" fell out and the paint was coming off. Their customer service is horrible they ended up losing the ring I mailed in and never replacing it... don't shop with these ppl it's rideculous!
Hi Brittany - Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. One of our customer representatives will email you to provide you with assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.
Very affordable price for a quality product. Bought one of their beautiful rings for my wedding band. Had it for 2 months so far and I absolutely love it!
After my original wedding set was stolen I was feeling really down especially since the diamond in that set was given to my now husband before she passed away, I never wanted another "real" set because of my fears of this happening again so I searched for the best quality wedding set at a great price. I came across this sight read the reviews and went for it and I'm so glad I did I've had my beautiful set for 2 years and I still get so many compliments from it since then I have purchased a few more and I'm always happy I definitely recommend this to anyone. Thank you Jeulia for turning a defistating situation around for me
I received my beautiful Jeulia Halo split shank cushion cut sterling silver ring and was so Excited to wear it! This ring is an eye catcher and I am complimented on it every time I wear it! Love it!
My husband bought me a princess cut enhancer ring for our 25th anniversary, and I was stunned! This ring is GORGEOUS! The quality is amazing! I will definitely shop here in the future!
I love the look of this ring especially when i first got it. But after only having it since July 4 2018 and month later the bottom of the ring and sides are already tarnishing! I WOULD NOT recommend buying anything from this SITE we paid $160 for a ring just for it to tarnish not long after wearing it! Now we have to go spend more money to get something that wont tarnish. Uploaded the best picture i could get right now but the silver is turning black and the gold color is also turning black! I would give a zero if i could <3
We'd like to extend our sincere apologies for all the inconveniences caused, Brianna. Please know that Jeulia's ring is made of 925 sterling silver. Sterling silver is a precious metal and does tarnish naturally. Sterling silver that is regularly used or worn requires less care. Tarnishing is typically at a surface level and can be easily removed. We recommend to use the silver polishing cloth in our box and gently rub the silver several times. Then rinse the silver thoroughly in warm water and carefully dry. This will remove tarnish and dullness, keeping your sterling silver like new. *Please note: chlorine and bleach accelerate tarnishing and should be avoided. Please contact us at service@jeulia.com if you need further assistance on this issue. Thanks.
I fell in love with a wedding set well over a year ago but wasn't able to order it before my own wedding in June of 2017. I finally ordered it August 31st. After a simple hiccup due to miscommunication, and a couple of very helpful e-mails, my beautiful ring was delivered right on time. I am so in love with this ring set and company. I have a feeling I will be ordering from them again and again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We feel so sorry to make you disappointed, Laura. Please kindly understand that if customers take good care of their rings according to our jewelry care tips at http://www.jeulia.com/how-to-care-rings.html, their jewelry will retain their beauty and be treasured for a lifetime. Actually, we do offer a 30-day return/ exchange policy and a one-year warranty. You can log in your Jeulia account and apply for a return for your order. After your request has been approved, our system will send you the return address for you to ship the ring back to our warehouse in the US. After confirming the receipt of the return, we will immediately process the refund for your order. If you need further assistance from us, please contact us at any time. Thanks.