UPDATE: 02/07/2025

In March 2023, I purchased the following item via Amazon: Jeulia Cushion Cut Three Sided Pave Sterling Silver Eternity Ring Cubic Zirconia Art Deco Halo Wedding Engagement Anniversary Rings Set (silver, 7) (Order #xxx-xxx-*******)

In January 2024, I contacted them to explain a stone fell out of the wedding band. I paid to have that set returned and paid for a new ring set to be shipped to me. Jeulia Cushion Cut Three Sided Pave Sterling Silver Eternity Ring Cubic Zirconia Art Deco Halo Wedding Engagement Anniversary Rings Set (silver, 6) (Ordered on January 15,2024) (Order# xxx-xxx-*******)

In February 2024, I contacted them again to explain the main stone fell out of the engagement ring and sent them pictures of the ring as proof the stone fell out. I paid to return that set and then paid for them to ship me a new set. It was disappointing that I have paid to return two sets and have the stone fall out in less than 2 weeks after receiving the second set. (Ordered on February 28,2024 Order# xxx-xxx-*******)

In January 2025, I contacted them ask if I could exchange the ring set for a smaller size, and they agreed. I returned the set I received in February 2024 (Ordered on February 28,2024 Order# xxx-xxx-*******). I returned that set to them via UPS (Shipment: Z1xxxxxxxxx*******) that was received by them January 16,2025. I sent the information showing the package had been received by them. After going back and forth, they refused to send me a replacement set and told me I needed to purchase a new set with a 20% discount. MEANWHILE, THEY HAVE THE SET I RETURNED AT MY OWN EXPENSE! Again, we went back and forth. They refused to keep their written word to send a replacement set and I HAD TO PAY THEM TO RETURN MY OWN SET! They said that the 1-year warranty was only good for the year after my initial purchase. Well, I had to replace two faulty sets, the latest was February 2024, so I feel like the warranty period should have begun from the date of that order (02/28/2024). Plus, if they said (IN WRITING) they would replace the set, they should have kept their word. I am extremely disappointed in their lack of integrity.

INITIAL REVIEW:

I love this set and am constantly getting compliments! The amount of people that think it's real cracks me up. It does run big - so bear that in mind when purchasing! I also want to commend the level of customer service that Jeulia provides. They are incredibly easy to work with when asking questions, etc.