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Bought a pair of shoes over a week ago paid the extra 2$ for a tracking number that doesn't even work. Got a confirmation email saying it shipped on the 11th of September then I log in it says it shipped out on the 15th of September that's all nit saying where it is now. How the heck does that makes sense. Not buying anything from China again my husband having the same problem from buying another product in China. Shady business. Deleting my account after my shoes come, if they ever even come. Wish I read reviews before ordering.
My husband ordered a ring over a week ago and paid extra 28$ for Shipping and woe and behold a week later still not here. He contacted multiple times asking where it was they ignored his emails until he said he wanted a refund which they ignored him asking for one and said that they were processing it and that which they would send a tracking number which did not happen. Of course they took out over 200$ right away the day he ordered it. Very unprofessional business VERY poor customer service. Since they have been ignoring my husband and giving him the loop around I have emailed them still yet waiting for a response. I would not recommend very unprofessional and they scam you for the 28$ shipping. Such a shame.
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A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was...
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to...
Dear Stephanie f.
I want to start by thanking you for notifying us about the issue.
Would you mind sending us your order number or phone number here? So that we would be able to reach you and check the order status for you.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/