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Jeulia Reviews Summary
Jeulia has a rating of 3 stars from 6,629 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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Bought my wife a ring to replace her lost wedding ring and she absolutely loved it! Thank you Jeulia
I'm so happy with both rings I have ordered. They were delivered within 10 days from the time I ordered them. I will be buying more!
I ordered the wedding set skull sides receaved them in the time they said would be here and i absolutely love them i have got many compliments on them i show them off all the time, thank you Jeulia you turned a sad situation into glad again as my origanal wedding set was stolen in a robbery at my house these rings do not leave my fingers!
I did not order anything but my mom did. She never orders anything online but fell in love with the Skull rings that are on the website. She order 1 ring and I believe the shipping was descent however, when she received her credit card statement she saw she was double charged. She kept trying to get a hold of the company but was not getting through. When she finally did, they refused to refund her because the receipt said she ordered 2. She looked at her receipt and realized it did say she ordered 2 but she only received 1. She called her credit card company to have them stop/refund the payment. The credit card company investigated and also refused to refund because the receipt said she ordered 2. This is the perfect way for the company to get away with an extra charge. The one she ordered was the 4 skull ring which is listed at $199.95, so they got away with an extra $199.95. That's a lot of money for someone living on SS. I'm so upset with this. I hope no body else goes through what she's going through.
Hi Jennifer, Thanks for your support on Jeulia Jewelry. We are sorry for any inconvenience. For the problem, if you just need one ring, we will refund you extra charge. But now we don't know if you have received the second one or not. May I have the order number or the name on the shipping address please? So I can find your order and assist you better. Any questions, please feel free to contact us by calling 1-800-315-2361, emailing us@ service@jeulia.com, starting online chat or messaging on Facebook.
Came quickly. I like the feel of it; nice and dainty as well as fashionable. It fits my hand perfectly.
I recently ordered a ring from Jeulia's on Monday 8/29 and paid to have it expedited because I had an upcoming trip by the Saturday. After I placed the order online I contacted their customer service as to ask to put a rush on the order and they said they will do it. I received my order by Wednesday 8/31 in excellent packaging condition and was impressed with the quality of the ring.
Thank You
Jeulia
Received my ring yesterday, really fast shipping. And this ring really exceeded my expectations. I was worried that it would be too big or gaudy, but it looks really nice and classy. The stones sparkles and has a beautiful sky bule color. I would definitely recommend this ring for its beauty and great price.
I absolutely love my aquamarine skull ring, i have had soooo many compliments on this gorgeous ring, I look forward to many years of enjoyment out of it!
I was starting to worry because three weeks had passed and I still hadn't received my rings. I shouldn't have worried. Customer service was fantastic about getting back to me and they were so polite. That same day I received my rings! They are so beautiful and sparkly. I can't stop looking at mine. My mom loves her ring too. I will be buying more rings from them in the future.
It is stunning pictures on website do not do it justice! It is gorgeous in person!
I placed an order. I have an order #******* and a tracking number LT*******CN. All the information on the tracking is in Chinese. I don't read Chinese... so an update would be great!
Hi Lisa, Thank you so much for your support on Jeulia Jewelry! Your order was shipped out on Aug 24th via USPS, regular shipping USPS often takes 8-15 working days to be delivered and updates slowly. Please don't worry the package has left China and is in transit to the destination. You may track it https://www.usps.com/ Any questions, please feel free to contact us by calling 1-800-315-2361, emailing us@ service@jeulia.com, starting online chat or messaging on Facebook. We are pleasure to assist you. Thank you.
Gorgeous ring, I loved it so much I ordered another piece, it's on the way. I had a small problem with the ring but Allen addressed the issue immediately, her customer service is outstanding!
I ordered the most beautiful rose gold ring. As I stay in the most beautiful country in the world namely South Africa, shipping took a while. I had to pay a hefty import tax, bit it was worth it. To everyone at Jeulia, thanks for all your help and patience as well as your speedy reply on my queries. Will definitely make use of you again xxx
I am highly satisfied with the level of customer service I received. I spoke with Emily on chat/facebook... She is very responsive polite and is always ready to help! It's just a great experience!
Short and sweet, these rings look great... online. They are junk, made with junk. Shipping takes Forever! Oh, and for the love of god don't you dare try and contact them. You will get nothing bout auto generated responses. Did I mention this stuff is JUNK. Oh and there 30 day hassle free return... hahahaa JOKE basically you want to return them better not even open the damn packaging it came in. Web site's cool, stuff looks great, but be warned this stuff is junk and it is nothing but a scam. You think you're getting a great deal on a nice piece of fashionable sparkle, WRONG save your money. Dont buy this $#*! or deal with these no good people. You want to give away your money donate to a charity I wish I could get my money back that's where I'd rather it be then these bastards pockets.
Hi Garrett, Thank you so much for your support on Jeulia Jewelry! May I have the correct order number or the name on the shipping address please? So I can find your order and assist you better.If you have any questions, you can contact us by calling 1-800-315-2361, emailing us@ service@jeulia.com, starting online chat or messaging on Facebook.We are pleasure to give you further assistance to solve any problems.
This is an amazing ring! The attention to detail and the quality of the work is incredible. I am so happy with my purchase! Thank you Jeulia!
I bought a ring and I received 2 weeks ago, the ring look beautiful the first week, then It turning to black color and has a bunch of tiny scratches already this is NOT rhodium plated or real silver, now they don't want to receive my ring back or give my money back. THIS COMPANY HAS A LOT COMPLAINTS, IS A SCAM, BE CAREFUL DONT BUY IT.
Hi juliana, We feel extremely sorry for the inconvenience. For the problem please send the ring to us, we will fix it for free. In fact, the ring shouldn’t turn to black at such short time. Our rings are really made of 925 sterling silver and the coat is real rhodium plating. Rhodium plating is often added onto silver jewelry in particular to less prone to tarnishing. But it’s only a plating, also need to care rings. The rings can't be used in Cosmetics, hairspray, perfumes, lotion, Swimming Pools, Spas and Chlorinated water, these materials contain chemicals that can often damage jewelry and cause color changes and even structural damage. Here is link on how to care rings http://www.jeulia.com/how-to-care-rings.html
Now we feel bad to hear that there is tarnishing for the ring, please don’t worry we will exchange new one for you. Any questions, please feel free to contact us by calling 1-800-315-2361, emailing us@ service@jeulia.com, starting online chat or messaging on Facebook. We are pleasure to assist you to solve the problem. Thank you.
Pleased and so glad I purchased this ring. I like rose gold and silver and am totally happy I decided to get this. It does say S925 on the inside, and the stone is shining. Really well made, so much for the price!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kathy, Thanks for your support on Jeulia Jewelry. We are sorry for any inconvenience. May I have the order number or the name on the shipping address please? So I can find your order and track it for you. Any questions, please feel free to contact us by calling 1-800-315-2361, emailing us@ service@jeulia.com, starting online chat or messaging on Facebook. We are pleasure to assist you.