On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3 stars from 6,629 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
We monitor reviews for authenticity
I had sent an email regarding my concern on my ring when it discolored four months after having it and when I received the new replacement it did the same thing in speaking with JASMINE she helped me with my concerns and offered me a different style granted I had to pay the difference I did not mind at all I miss wearing my ring and I am happy that I had that option.
I think most of your stuff is BEAUTIFUL
IF I FIND SOMETHING, I WILL BE GETTING ÌT
I DON'T HAVE A SIGNIFICANT OTHER.
BUT LIKE I SAID IT'S
" BEAUTIFUL "
I absolutely love the ring and it arrived earlier than expected what a great company
I couldn't be happier with my most recent purchase of a 3-stone halo ring set. Perfect & comfortable fit. Loads of glitter without looking fake. I have 3 other rings from Jeuila and they get better each time. Shipping time is reasonable and they have good communication.
This is a scam, rings aren't real, very cheap material and there is a possibility of you not receiving any rings at all, they will steal your money, this is a Chinese scam! Save your money! Beware!
I love my ring. Im highly allergic to anything not pure gold or silver. This ring never gives me issues ever! The stone has not gotten cloudy and washes up just fine with mild soap. I use the silver polishing cloth and shines right up, but not needed as its always pretty. It really is worth the money. I mean its a really good product.
So I actually liked this page on facebook a really long time ago, and I must admit I was super skeptical about it. I've been teetering on if I wanted to buy a ring or not, and decided to wait a bit. They ended up sending me a ring because I had reported a company that was stealing their designs, and I was ecstatic nonetheless. I had seen reviews before that made me feel a little iffy about it, but when I received my ring, it was beautiful, the stone in it was big and shiny and I'm just all around happy with it. I got my ring in about a week which is incredible as well.
This ring is stunning with the "marriage" of copper, brass, gold and silver with diamonds. If I had the money to blow on Bling, this would be what I would buy!
I ordered a round halo ring wedding set specifically to wear when I travel. The set I chose and received is beautiful. It is very detailed and presented in a beautiful box complete with gift bag and polishing cloth. The timeline in receiving my ring was very fast. I am 100% happy with my purchase. I highly recommend Jeulia.
The set I have I've been wearing since I got married on August 26,2016. The black is coming off on the bott and the insides. I wrote a comment with a picture on Facebook and it was deleted. In my opinion that is no way to conduct business especially since I paid $100 for these rings. I hope this issue with my ring set with be resolved.
Hi, Chasity. Sorry for any inconvenience had caused. But we did not deleted your comment, once you contacted us via Facebook message, we replied you immediately. As we stated on facebook message, we want you to be completely happy with your shopping experience, we would help you repair it for free or exchange for another different ring you want. It would have been helpful if you responded our message so that this issue can be resolved soon. Thank you.
I received my ring today & I was really pleased. This is one of the best deals on the internet. The ring is very sparkly, like real diamonds. The craftsmanship appears to be of excellent quality. The bonus here is, it is at a fraction of the cost of real diamonds. You would have to be an expert in real diamonds to know the difference. The ring fits true to size. I highly recommend Jeulia Jewelry to anyone that wants to have an impressive ring to show off.
The shipment was expedited several days after the order was placed as advertised on their website. The ring arrived 3 days after notification of shipment. Excellent service all around. I'm a very happy customer & would order again.
I bought 2 engagement rings one for work and one as a "good" going out ring. Both are beautiful, and I love that I can change them out. Plus with my coupon code I paid less than 100$ for both, #spoiled
My ring was beautiful and outstanding. Everyone loves it but especially me I can't believe how beautiful it looks in my finger.
I could not have been more excited to receive my rings. Absolutely outstanding. I could not say enough on how much I really LOVE them. Looking forward to getting more!
I have purchased 2 sets of rings from jeulia. 1 pear cut and 1 emerald cut. I love my rings. They're gorgeous!
My boyfriend ordered a ring from JEULIA, and I have to admit... I was skeptical. There are a few bad reviews floating around about them. The ring took about a month to get to us, but when I opened the box, it had exceeded my expectations. The ring was beautiful and had a nice weight to it. I'm in love with my ring. Thank you Jeulia!
Was not happy with the look of the ring when I saw it in person, used USPS to return the ring. I lost my receipt from the post office so now Jeulia will not refund my money, despite the fact that my order number, name & all important information was on the outside & inside of the package. They told me they receive over 3000 packages a day so they no way to identify mine without a tracking number (which I lost). That tells me they have a very poor return system, and an extremely large amount of returns.
I ordered on Nov 18, I live in Chicago, today is Nov 25 & I just received my Order! Very Happy Customer! Absolutely Love it! I got the Rose Changeable
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi, Lisa. We're Jeulia Jewelry a company that have been doing business worldwide with more than one million fans on our Facebook. All our customers have been satisfied with their orders again and again. In light of all this, we are sorry to hear that you feel our site is scam. Were there any problems or inconveniences with your orders or purchases? Feel free to contact us at service@jeulia.com or call us at 1-800-315-2361 so that we may help you. We only wish to serve you well.