Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
My wife loved the ring. Packaging was even nice. Thank you. Will def purchase more jewelry. Would love coupon to buy some more stuff
Can hardly tell the band with skulls on it are actually skulls. Very tiny. Should explain that it is enlarged 1000x in the picture. This is about may 2017 order. Seriously should tell people. I wanted a band with skulls. My band just looks like a good band. Come on jelia.
My only concern is how long the rhodium will last and can it be re applied if it wears off. The ring is beautiful and I am enjoying it. Also can the bands be soldered to the main ring to make a solid ring that will hold position?
Thank you for the efficiency and accuracy in delivery of order. I like the ring and was not disappointed.
Still trying to return a cheap, cheesy, gumball-machine ring I bought from them. Even though they promise easy returns, theyre stalling--ignoring my emails as they run out the 30-day return period. I'll be going to the state AG's office.
Love prices Beautiful pieces love it all will buy more. Fast deliver. Fast service. The book is great. Love to shop. Shop. Shop
The center stone is suppose to be 4c but looks like it's around 51/2. I was trying to put my ring in the safe and wear this but this looks like I got it out of the gum ball machine, The return process is not users friendly!
I gave it to my 3 year old granddaughter
I am disappointed with the wedding set that i received it was not what I expected it was super tiny.
Easy transaction, arrived quickly and beautifully packaged. The ring is even better in person. Absolutely love it and will be a longtime Jeulia customer.
Ordering was easy, delivery was extremely prompt. In fact the item was delivered in time for me to give it on Mother's Day, an unexpected bonus! Will definitely look to Jeulia for additional jewelry purchases.
I really hate when people lie to me... I placed my order on May 7. I paid an extra $29 to get the expedited delivery in 3-4 days... This is May 16, still no ring... with this kind of introduction to the company I'm so dismayed... who knows if I'll like my ring... I haven't seen it much less worn it... and contact with staff... duh... we need to wonder if they're robots...
Hi Elissa, we cannot apologize enough for the inconvenience this has caused you, after checking your order, it was delivered on 16th, May. And 1-4 working days for shipping refers to the transit time, in business days, after an order ships, not all items are available to ship immediately and some may require additional time to process and package, hoping you can understand. Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.
My ring came in two days and we excalty what I ordered. The necklace I got was a added bonus and my hubby ring was right size
I have ordered 5 ring sets and each one is as beautiful as the other. These make a wonderful gift or an extra piece for your collection.
I love this jewelry. The designs are so current and the finished work is excellent. It takes a little longer than I like to receive your order.
The order was taking very fast and I was notified that it was received and it shipping out was even faster very pleased with the order and ring
I ordered two gold tone rings, the gold tone was more yellow gold than I liked and it didn't match my gold wedding band. I requested to return the rings and have them replaced with silver instead. The people at Jeulia were very helpful and polite to accommodate my request. My only recommendation to the company would be to produce a truer gold toned ring, exactly the color that is shown on their website. My recommendation to other customers, if you want the product faster than 30 plus days then choose a faster shipping method. It took 33 days to receive my original order and 22 days to receive my replacement product. All in all, I would shop with Jeulia again.
I have been trying now for over a week to return an item I have purchased that I just did not like the way it looked on me. I have contacted service like the return service has indicated, but have still have no return label to send this back. No, I don't want to exchange it, no I don't want to order another same one different size, I want to return it. I have contacted, provided the photo as indicated and still get another email wanting to know if I want to exchange the item. NO I DON"T I WANT TO RETURN IT!
Placed the order and received the ring in just a couple of days. Very pleased with the entire experience.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Hi Tiara, we sincerely apologize for any inconvenience you've encountered recently with us. And I have noticed one of our colleague email you about exchanging a new ring, after we confirm the shipping method, we will offer you the return shipping address, please keep in touch with us and we will solve your issue as soon as possible, thanks.