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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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Massachusetts
1 review
0 helpful votes
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Purchased ring
May 5, 2021

My wife loved the ring. Packaging was even nice. Thank you. Will def purchase more jewelry. Would love coupon to buy some more stuff

Date of experience: May 16, 2017
Utah
1 review
0 helpful votes
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Untitled
May 18, 2017

No problems accept for making me use at least one hundred characters here. That is why I don't like feedback requests.

Date of experience: May 16, 2017
South Carolina
1 review
0 helpful votes
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Picture very misleading
May 5, 2021

Can hardly tell the band with skulls on it are actually skulls. Very tiny. Should explain that it is enlarged 1000x in the picture. This is about may 2017 order. Seriously should tell people. I wanted a band with skulls. My band just looks like a good band. Come on jelia.

Date of experience: May 16, 2017
Colorado
2 reviews
0 helpful votes
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Satisfied so far
May 18, 2017

My only concern is how long the rhodium will last and can it be re applied if it wears off. The ring is beautiful and I am enjoying it. Also can the bands be soldered to the main ring to make a solid ring that will hold position?

Date of experience: May 16, 2017
Colorado
1 review
0 helpful votes
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Excellent product & service
May 18, 2017

Thank you for the efficiency and accuracy in delivery of order. I like the ring and was not disappointed.

Date of experience: May 16, 2017
Nebraska
2 reviews
0 helpful votes
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Rip-off artists
May 18, 2017

Still trying to return a cheap, cheesy, gumball-machine ring I bought from them. Even though they promise easy returns, theyre stalling--ignoring my emails as they run out the 30-day return period. I'll be going to the state AG's office.

Date of experience: May 16, 2017
Texas
1 review
0 helpful votes
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Beautiful jewelry
May 18, 2017

Love prices Beautiful pieces love it all will buy more. Fast deliver. Fast service. The book is great. Love to shop. Shop. Shop

Date of experience: May 16, 2017
Georgia
1 review
0 helpful votes
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Beautiful
May 18, 2017

The pictures doesn't do any justice the ring is absolutely beautiful.The quality is also great so far.

Date of experience: May 16, 2017
Arizona
1 review
0 helpful votes
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Not a happy camper
May 18, 2017

The center stone is suppose to be 4c but looks like it's around 51/2. I was trying to put my ring in the safe and wear this but this looks like I got it out of the gum ball machine, The return process is not users friendly!
I gave it to my 3 year old granddaughter

Date of experience: May 16, 2017
Missouri
1 review
0 helpful votes
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Disappointed
May 18, 2017

I am disappointed with the wedding set that i received it was not what I expected it was super tiny.

Date of experience: May 16, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Tiara, we sincerely apologize for any inconvenience you've encountered recently with us. And I have noticed one of our colleague email you about exchanging a new ring, after we confirm the shipping method, we will offer you the return shipping address, please keep in touch with us and we will solve your issue as soon as possible, thanks.

California
1 review
0 helpful votes
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Amazing ring!
May 18, 2017

Easy transaction, arrived quickly and beautifully packaged. The ring is even better in person. Absolutely love it and will be a longtime Jeulia customer.

Date of experience: May 16, 2017
Louisiana
1 review
0 helpful votes
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Ordering was easy, delivery was extremely prompt. In fact the item was delivered in time for me to give it on Mother's Day, an unexpected bonus! Will definitely look to Jeulia for additional jewelry purchases.

Date of experience: May 16, 2017
Louisiana
1 review
2 helpful votes
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So Far Its Awful!
May 18, 2017

I really hate when people lie to me... I placed my order on May 7. I paid an extra $29 to get the expedited delivery in 3-4 days... This is May 16, still no ring... with this kind of introduction to the company I'm so dismayed... who knows if I'll like my ring... I haven't seen it much less worn it... and contact with staff... duh... we need to wonder if they're robots...

Date of experience: May 16, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Elissa, we cannot apologize enough for the inconvenience this has caused you, after checking your order, it was delivered on 16th, May. And 1-4 working days for shipping refers to the transit time, in business days, after an order ships, not all items are available to ship immediately and some may require additional time to process and package, hoping you can understand. Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.

Utah
1 review
0 helpful votes
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Perfection
May 5, 2021

My ring came in two days and we excalty what I ordered. The necklace I got was a added bonus and my hubby ring was right size

Date of experience: May 16, 2017
Illinois
1 review
0 helpful votes
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Excellent quality
May 5, 2021

I have ordered 5 ring sets and each one is as beautiful as the other. These make a wonderful gift or an extra piece for your collection.

Date of experience: May 16, 2017
New York
1 review
0 helpful votes
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Fabulous Jewelry!
May 18, 2017

I love this jewelry. The designs are so current and the finished work is excellent. It takes a little longer than I like to receive your order.

Date of experience: May 16, 2017
Kansas
1 review
0 helpful votes
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Great
May 18, 2017

The order was taking very fast and I was notified that it was received and it shipping out was even faster very pleased with the order and ring

Date of experience: May 16, 2017
Indiana
1 review
0 helpful votes
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Return/replace
May 5, 2021

I ordered two gold tone rings, the gold tone was more yellow gold than I liked and it didn't match my gold wedding band. I requested to return the rings and have them replaced with silver instead. The people at Jeulia were very helpful and polite to accommodate my request. My only recommendation to the company would be to produce a truer gold toned ring, exactly the color that is shown on their website. My recommendation to other customers, if you want the product faster than 30 plus days then choose a faster shipping method. It took 33 days to receive my original order and 22 days to receive my replacement product. All in all, I would shop with Jeulia again.

Date of experience: May 16, 2017
Illinois
1 review
1 helpful vote
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Poor Return Service
May 18, 2017

I have been trying now for over a week to return an item I have purchased that I just did not like the way it looked on me. I have contacted service like the return service has indicated, but have still have no return label to send this back. No, I don't want to exchange it, no I don't want to order another same one different size, I want to return it. I have contacted, provided the photo as indicated and still get another email wanting to know if I want to exchange the item. NO I DON"T I WANT TO RETURN IT!

Date of experience: May 16, 2017
Minnesota
1 review
0 helpful votes
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Very Satisfied
May 18, 2017

Placed the order and received the ring in just a couple of days. Very pleased with the entire experience.

Date of experience: May 16, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572