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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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South Africa
1 review
0 helpful votes
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Beautiful ring
May 21, 2017

Ring was everything I expected and more.
I have had so many people give it compliments. It was a good buy.

Date of experience: May 18, 2017
Illinois
1 review
0 helpful votes
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Thank you for the great service. You never know with an order through an online store, but I received the ring quickly and it's beautiful!

Date of experience: May 18, 2017
Florida
1 review
0 helpful votes
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Better than I expected!
May 20, 2017

Rapid delivery, excellent method of packing items, jewelry looks high end, prices low! Happy camper!

Date of experience: May 18, 2017
New Jersey
2 reviews
0 helpful votes
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My first order came quickly. The packaging is very nice. I needed to do an exchange however that had. Itching to do with quality... I wanted a size and design change after seeing the ring in person. I followed their very specific instructions and within 2 weeks I returned the original and received my new rings which were more awesome than the first... I live Jeulia and will order again!

Date of experience: May 18, 2017
New York
1 review
0 helpful votes
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The ring is beautiful!
May 20, 2017

I'm very happy with my purchase the ring is beautiful it fit perfect and I got it in three days! I will definitely be ordering again!

Date of experience: May 18, 2017
Texas
1 review
0 helpful votes
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Was sent wrong ring size
May 19, 2017

Beautiful ring but how can I enjoy it if I have to wear it on my pinky finger. Can I return it and have it fixed?

Date of experience: May 17, 2017
Florida
1 review
0 helpful votes
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My husband ordered me a beautiful wedding set for Mother's Day. It was shipped quickly and arrived in a gorgeous box. Jeulia was kind enough to include a free necklace to match! Will definitely be purchasing again!

Date of experience: May 17, 2017
Florida
3 reviews
0 helpful votes
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So Beautiful
May 19, 2017

I love buying from Julia. The rings are more beautiful in person. Size is always right. I will continue to purchase from this site.

Date of experience: May 17, 2017
Ohio
1 review
0 helpful votes
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I ordered a ring from jeulia. The ring was beautiful. I had it for about a month when a stone fell out. I called jeulia and was to given an address to send the ring to so it could be fixed. That was on March 10th. I was told that it would take 2 weeks to fix. I have called and called, I have emailed, I have online chatted. Finally I was told on April 27 th that I would receive my ring in 15 days tops. I was so excited because my wedding is on May 24th. I asked for a tracking number and when I received it I got angry. My ring is being shipped from China. I called them back and they said the ring has been sent out and I can expect it in 25 to 48 business days. Needless to say it will not be here in time for my wedding and I will not purchase anything from them again. I asked several times to have the damaged ring sent back to me so I could have local jeweler fix it and and they refuse. Now I have no ring.

Date of experience: May 17, 2017
Oregon
1 review
0 helpful votes
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Gorgeous Wedding Set
May 19, 2017

I love the ring set my Fiance picked out. It looks way more expensive than what the low price was. It sparkles all the time. All of my family and friends love it. Thank you Jeulia.com. Very fast shipping as well.

Date of experience: May 17, 2017
Virginia
1 review
0 helpful votes
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Love Jeulia
May 19, 2017

Well I placed my orders got them in record time and the rings are to die for.
I would recommend Jeulia to all my girls and guys. I get many compliments on my skull jewelry and thanks to Jeulia I get rants and raves over my skull ring purchases.

Date of experience: May 17, 2017
California
1 review
0 helpful votes
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She loved it
May 5, 2021

Bought a couple rings for the wife and she loved them both. Will be buying some more real soon. Great price, great quality. And fast shipping

Date of experience: May 17, 2017
Pennsylvania
3 reviews
0 helpful votes
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Absolutely My new rings!
May 5, 2021

Best purchase ever! These rings were a Mother's Day gift from my husband and one that I'll treasure for eternity!

Date of experience: May 17, 2017
California
3 reviews
10 helpful votes
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SCAM and FRAUD
May 18, 2017

Their customer service is horrible! They are unprofessional at all! SCAM AND FRAUD when you want to return your item you will get stuck and they will NEVER accept your return nor refund your money unless you open a dispute with your credit card or your bank! DO NOT BUY FROM THEM! Their customer service agent ( STUPID) and promised me to exchange my ring and I returned the old ring to them and waited almost 5 days to hear from them. Contacted them again and another idiot said ( We do NOT know for which item you were talking about) OMG. Are you serious? I told her and sent her a copy from the email I got from the another idiot agent and she replied to me ( Oh sorry) really? No thank you! I open a dispute with my bank to get my full refund from this SCAM and FRAUD people in CHINA.

Date of experience: May 16, 2017
Louisiana
1 review
0 helpful votes
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Disappointed with product.
May 5, 2021

Looks and feels cheap, and quickly turns dull, even after cleaning with a jewelry clutch. It, also, doesn't adequately represent the jewelry in pictures. Overall, just really dissapointed.

Date of experience: May 16, 2017
Idaho
1 review
0 helpful votes
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Absolutely my right hand. Had it custom made! I have two rings from Julia Jewelry. Photo does no justice to the ring. All white Sapphires. So far my experience has been positive. If it take a while for your jewelry to come, give it the 3-5 weeks because sometimes customs can get behind.

Date of experience: May 16, 2017
Colorado
1 review
0 helpful votes
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Exceptional
May 19, 2017

My ring size is a 4. It's very hard to order in my size online. I never know what I'm going to get so I don't donit often. But, my husband wanted me to have this gorgeous ring so I ordered it. All I have to say is, exceptional! It is very beautifully designed and looks like it is a set aside my wedding band! I am so pleased with it! The ordering process was very smooth and it came in just 4 days like promised! Thank you Jeulia!

Date of experience: May 16, 2017
Colorado
1 review
0 helpful votes
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I really LOVE my new wedding set! I think the engraving should be just a little bigger if possible, but overall it is GORGEOUS! THANK YOU!

Date of experience: May 16, 2017
California
3 reviews
1 helpful vote
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Apparently a ring that I purchased in December 2016 was lost in shipment or delivered to the wrong home. In any event, I paid for it but never received it. I have continually asked for a refund or the ring... thus far I've received none of the above and I plan to notify Pay Pal, the Attorney General's Office and all my family, friends & co-workers. Bottom line, it's a beautiful product IF YOU ACTUALLY RECEIVE IT! If you don't, they try to $#*!er with you to pay more for what you've already paid - in this case, that's NOT GOING TO HAPPENING!

Date of experience: May 16, 2017
Illinois
1 review
0 helpful votes
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Fabulous
May 5, 2021

The rings were stunning. Will definitely order from jeulia again. My wife loves her new wedding set.

Date of experience: May 16, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
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