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Ashley P.'s Profile


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Member since: May 2017

1 Review by Ashley




I ordered a ring from jeulia. The ring was beautiful. I had it for about a month when a stone fell out. I called jeulia and was to given an address to send the ring to so it could be fixed. That was on March 10th. I was told that it would take 2 weeks to fix. I have called and called, I have emailed, I have online chatted. Finally I was told on April 27 th that I would receive my ring in 15 days tops. I was so excited because my wedding is on May 24th. I asked for a tracking number and when I received it I got angry. My ring is being shipped from China. I called them back and they said the ring has been sent out and I can expect it in 25 to 48 business days. Needless to say it will not be here in time for my wedding and I will not purchase anything from them again. I asked several times to have the damaged ring sent back to me so I could have local jeweler fix it and and they refuse. Now I have no ring.

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