The ring looked great at first... dominantly silver with two black skulls on either side of the stone. The black started rubbing off the skulls within a few weeks. Now they're partially black, partially silver. Didn't bother asking for a refund or a return based on the reviews I saw here.
Sorry to hear what you have experienced. You can return it to get it repaired for free since all of our jewelry is covered by a one-year warranty, please visit this link: https://www.jeulia.com/one-year-warranty.html to get more info. We can also help to exchange for you as we have a 30-day return & exchange policy. Please kindly let us know your order number or re-submit the ticket so we can help you solve these issues.