On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
We monitor reviews for authenticity
Looks like it cost several thousand dollars. Very fancy for the price! Seems to be holding up well. Good quality jewelry. Love it!
The ring was great and my gf loves it. I could never be happier with the way she smiled over that ring
I have purchased 5 rings from Julia And I get many compliments on them. It makes my husband look good. People tell him he has great taste in jewelry.
The 3 ring set I received for my 76th birthday is absolutely gorgeous and of very high quality workmanship! I love the set! I do not try to pass the set off as diamonds - I make sure I correct anyone thst says "beautiful diamonds" - "No, beautiful white created sapphires"!
Love the ring I received today it was even more beautiful than the picture. Thus was my first time purchasing from this company but won't be my last. Thank you
There are no words for how beautiful these rings are. I have ordered 3 already and are more and more pleased with each purchase. Absolutely stunning!
I located several items but alas, sold out. Pity, so beautiful and such a great price for the stunning craftmanship. Love this site, will still view and continue to order more gifts for loved ones and self.
Very satisfied with my purchase. It was a gift and wasnt wrapped which is ok since my husband bought it for me but I love it anyway!
I haven't had my ring very long, but it is very beautiful and I'm hoping that it will last a long time. While diamonds are very pretty, the practices that go along with obtaining them, along with the marketing and overpricing that goes with them, there really is no value in them. My white sapphire is absolutely gorgeous!
I keep getting emails asking me how satisfied I am with my purchase. I have not received my ring and the tracking number that I received does not work! If you are not going to send my ring, please refund my money.
Although the product was pretty, the appearance in person a lot was less grand than the online pictures. It looked dwarfed on my finger, the size also did not fit, too small or too big for any finger. When I asked to return I was denied since the size was a 7.75 and the company will not take it back. I thought the ring was returnable unless it was under size 5 or above size 10?
Overall the experience was a disaster and disappointing, can't use the ring!
Hi Candace - I’m so sorry for your bad experience, and I know what happened was disappointing. We want nothing more than to help you resolve this issue. But please understand that we clearly state on our website that the special order items such as those with custom sizes and colors cannot be returned. (Custom sizes are all of other sizes except the following: Women’s Sizes: 5, 6, 7, 8, 9 Men’s Sizes: 6, 7, 8, 9, 10), you can find this information on our website here: http://www.jeulia.com/30-day-return-policy.html. While we cannot accept the return of the ring, we still want to do everything possible to make sure you’re happy. So we would be happy to let you exchange the product for another different ring you like. Soon our colleague will contact you via email and discuss this order further, we hope that we can resolve this issue soon.
I bought these as a gift for my sisters. There are three of us. So like the rings, on our own we are gorgeous. Put us together and we are wonderful!
Excellent. Will be ordering again. Was happy with my necklace is very good quality. Received lots on complement.
I was able to quickly find what I was looking for. Easily place my order. At a very reasonable price. Thanks for a wonderful buying experience.
I got my ring today and I am in love with it! It is beautiful, even prettier than I had imagined it would be! The sizing was perfect as well!
I opened the box and cried. It literally took my breath away. Im not usually so romantic about internet purchases, but this one deserves a standing O.
The wedding rings we purchased for our Wedding has arrived and we are excited the Jewelry is everything the pictures are showed. I will be ordering more rings. Fabulous. Thank you Juelia.
Fraudulent business practices, Items received nothing like the pictures, (more like a 3 dollar Claires ring). Rude staff, will not take defective items back. Never buy from them.
Hi Nancy - I’m really sorry about the bad experience and I understand your frustration. We have an extremely rigorous quality control process but sometimes a few defective products may have been overlooked. Our goal is to provide you with the best possible shopping experience. Someone from our Customer Satisfaction Team will contact you soon so we can try to give you a satisfactory solution. Thanks so much for your understanding and patience!
I have several of these rings. They are beautiful and I never get tired of them. They never lose their shine and sparkle.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Rita, sorry to hear that you didn't receive the order. Afer checking with the shipping company, your package was delayed due to the incorrect shipping address. Our colleague has reached out to you via email and informed you to provide us the correct information, please kindly check your email box at your earliest convenience and send a reply. Thank you.