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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Lovely merchandise! I don't feel guilty ordering for myself! Fun to be able to have a variety of jewelry to wear, without spending thousands!
I love this ring! The only thing i would share with others is, order one size bigger or half size bigger depending how you like your rings to fit on your finger.
I feel the rings I purchased were little more than costume jewelry. They look absolutely nothing like the pictures or video on the website. Very cheap looking in my opinion. Plus it was sent in the wrong size. Overall very unhappy. On the plus side Jeulia was very good about the whole return process and refunded my money as soon as they received the rings back. If all you are looking for is an inexpensive piece of costume jewelry go for it but this is definitely not the place to purchase wedding jewelry for example.
The initial ordering was great. Have to return my ring & not pleased at all with the response from company about returning! Have to order new ring be charged for it and then will get information to return original! Not a great way to do business.
Hi Nancy - I’m so sorry about the way your issue was handled. Providing you with the best shopping experience is very important to us, please rest assured that our customer service team will be in contact with you urgently to discuss your experience further, and we will do our best to provide you with a satisfactory solution.
I received my rings the other day (10 days from purchase to my mailbox) they arrived in a beautiful box! Fit perfectly and are just stunning!
I got this as a birthday present and I love this ring. I have gotten a lot of compliments on how beautiful it is. I will be ordering more.
Large selection and easy to place order. Price is right, but not too cheap to make it seem too good to be true.
Don't think I will try another. I am glad I waited til the cost went down. I just do not think it looks the way it was presented
Hi Jan- We’re truly sorry you’ve had a poor experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team so that we may help you resolve this issue.
I tried to return the ring for a smaller size. I was directed to PayPal for a $10 dee for shopping which I paid. And then was told to ship it with a tracking number. After several attempts to get answers and two weeks later I decided to wear the ring on a different finger. I did want to use it as my wedding band but could not get enough communication to exchange it. Please issue a refund for my $10 return shipping fee since I never sent ring back. I dont want to open a dispute with pay pal for the money
I am so in love with my ring. I've never had anything like it. Price was great. It was shipped and delivered in no time.
I recd the ring... it is absolutely beautiful. I was nervous about ordering something online, but i can tell you it far exceeded my expectations. I have gotten so many compliments. I can see myself buying more in the future.
My ring is gorgeous. It fits perfectly, looks awesome and I feel like a queen when I wear it. The ordering was easy, shipping was fast and it came just as promised. I would not hesitate to buy more jewelry from you.
Ordered and sent on time. Received the rings and was very satisfied. Will more than likely be using this site again. Lots of jewelry to chose from.
Beautiful and stunning I wear it all the time and I work with kids. This ring is sturdy, looks 100% real and I get complements on it almost every day
It really is a lovely ring. The order process was easy. It arrived quickly. I know I will enjoy wearing it.
I was a little skeptical at first I thought well heck if it doesn't look good I will will just chop it up as a loss and love on but I was pleasantly surprised
An mazing ring with a great look and feel. It came in such a timely manner that I was overjoyed. I will continue to buy jewelry from them.
It is an absolutely beautiful ring. I was extremely happy with my purchase. I even referred a friend.
I wanted something unique and affordable, in this ring I found it. It is more beautiful than I could have imagined. Fast shopping and quality product.
Loved it all the way around. From the timely order to delivery. The ring itself AMAZING. She loved it I loved it.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Michele - We are sorry to hear that you did not enjoy your experience with us. Your feedback is highly valued, I'll be sure to share this with our teams and it's helpful to let us improve our product in future. And I'm glad to hear that your issue has been resolved and our customer service is helpful to process the refund. Please let us know if there is anything else that you need help with.