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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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Minnesota
4 reviews
0 helpful votes
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Lovely merchandise! I don't feel guilty ordering for myself! Fun to be able to have a variety of jewelry to wear, without spending thousands!

Date of experience: November 20, 2017
Oregon
1 review
0 helpful votes
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Happy Customer
November 23, 2017

I love this ring! The only thing i would share with others is, order one size bigger or half size bigger depending how you like your rings to fit on your finger.

Date of experience: November 20, 2017
California
2 reviews
1 helpful vote
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Beautiful
November 24, 2017

It was a pleasure doing business with you. Very quick and easy. I absolutely love my ring. It is really quite beautiful.

Date of experience: November 20, 2017
Ohio
1 review
0 helpful votes
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Items are misrepresented
November 23, 2017

I feel the rings I purchased were little more than costume jewelry. They look absolutely nothing like the pictures or video on the website. Very cheap looking in my opinion. Plus it was sent in the wrong size. Overall very unhappy. On the plus side Jeulia was very good about the whole return process and refunded my money as soon as they received the rings back. If all you are looking for is an inexpensive piece of costume jewelry go for it but this is definitely not the place to purchase wedding jewelry for example.

Date of experience: November 20, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Michele - We are sorry to hear that you did not enjoy your experience with us. Your feedback is highly valued, I'll be sure to share this with our teams and it's helpful to let us improve our product in future. And I'm glad to hear that your issue has been resolved and our customer service is helpful to process the refund. Please let us know if there is anything else that you need help with.

Georgia
1 review
0 helpful votes
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Not good
November 23, 2017

The initial ordering was great. Have to return my ring & not pleased at all with the response from company about returning! Have to order new ring be charged for it and then will get information to return original! Not a great way to do business.

Date of experience: November 20, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Nancy - I’m so sorry about the way your issue was handled. Providing you with the best shopping experience is very important to us, please rest assured that our customer service team will be in contact with you urgently to discuss your experience further, and we will do our best to provide you with a satisfactory solution.

New Jersey
3 reviews
0 helpful votes
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Gorgeous jewelry
November 22, 2017

I received my rings the other day (10 days from purchase to my mailbox) they arrived in a beautiful box! Fit perfectly and are just stunning!

Date of experience: November 20, 2017
South Carolina
1 review
0 helpful votes
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This is a very beautiful ring
November 22, 2017

I got this as a birthday present and I love this ring. I have gotten a lot of compliments on how beautiful it is. I will be ordering more.

Date of experience: November 19, 2017
Missouri
1 review
0 helpful votes
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Easy to place
November 22, 2017

Large selection and easy to place order. Price is right, but not too cheap to make it seem too good to be true.

Date of experience: November 19, 2017
Arizona
1 review
0 helpful votes
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Don't think I will try another. I am glad I waited til the cost went down. I just do not think it looks the way it was presented

Date of experience: November 19, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Jan- We’re truly sorry you’ve had a poor experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team so that we may help you resolve this issue.

Pennsylvania
1 review
0 helpful votes
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Bad customer seevice
February 18, 2021

I tried to return the ring for a smaller size. I was directed to PayPal for a $10 dee for shopping which I paid. And then was told to ship it with a tracking number. After several attempts to get answers and two weeks later I decided to wear the ring on a different finger. I did want to use it as my wedding band but could not get enough communication to exchange it. Please issue a refund for my $10 return shipping fee since I never sent ring back. I dont want to open a dispute with pay pal for the money

Date of experience: November 19, 2017
Maryland
1 review
0 helpful votes
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Beautiful ring, awesome price!
November 22, 2017

I am so in love with my ring. I've never had anything like it. Price was great. It was shipped and delivered in no time.

Date of experience: November 19, 2017
Ohio
1 review
0 helpful votes
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Sapphire ring
November 22, 2017

I recd the ring... it is absolutely beautiful. I was nervous about ordering something online, but i can tell you it far exceeded my expectations. I have gotten so many compliments. I can see myself buying more in the future.

Date of experience: November 19, 2017
New Jersey
1 review
0 helpful votes
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My ring is gorgeous. It fits perfectly, looks awesome and I feel like a queen when I wear it. The ordering was easy, shipping was fast and it came just as promised. I would not hesitate to buy more jewelry from you.

Date of experience: November 19, 2017
Alabama
1 review
0 helpful votes
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Awesome
November 22, 2017

Ordered and sent on time. Received the rings and was very satisfied. Will more than likely be using this site again. Lots of jewelry to chose from.

Date of experience: November 19, 2017
Connecticut
2 reviews
0 helpful votes
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Absolutely stunning
November 21, 2017

Beautiful and stunning I wear it all the time and I work with kids. This ring is sturdy, looks 100% real and I get complements on it almost every day

Date of experience: November 19, 2017
North Carolina
1 review
0 helpful votes
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Pretty piece
November 21, 2017

It really is a lovely ring. The order process was easy. It arrived quickly. I know I will enjoy wearing it.

Date of experience: November 19, 2017
California
1 review
0 helpful votes
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She loves it.
November 21, 2017

I was a little skeptical at first I thought well heck if it doesn't look good I will will just chop it up as a loss and love on but I was pleasantly surprised
An mazing ring with a great look and feel. It came in such a timely manner that I was overjoyed. I will continue to buy jewelry from them.

Date of experience: November 19, 2017
Michigan
1 review
0 helpful votes
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Perfect
February 18, 2021

It is an absolutely beautiful ring. I was extremely happy with my purchase. I even referred a friend.

Date of experience: November 19, 2017
Colorado
1 review
0 helpful votes
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I wanted something unique and affordable, in this ring I found it. It is more beautiful than I could have imagined. Fast shopping and quality product.

Date of experience: November 19, 2017
Washington
1 review
0 helpful votes
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Loved it all the way around. From the timely order to delivery. The ring itself AMAZING. She loved it I loved it.

Date of experience: November 19, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572